Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts
Customers frequently cite punctuality, clear communication, and thorough treatments for insects like wasps, ants, and mosquitoes as positive aspects of the service. Recurring themes include technicians arriving on time, providing detailed explanations, and maintaining professional conduct during visits. However, some reviewers report dissatisfaction with billing changes, unexpected fees, or technicians arriving without prior appointment confirmation.
Data from Google, last updated November 2, 2026.
1,587 Google reviews we collected
Phrases our text analysis found in 1,058 written reviews
How often each topic comes up in the written reviews
We read 1,058 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always helpful and knowledgeable about our pest control needs!”
“We have been using All-American Pest Control for a few years now and have always had great service.”
“…made me paid for many months I did not use them at all; 2) the very poor service for carpenter bees.…”
“Noah communicates clearly and promptly and completes our service thoroughly”
“…lawn if they did, bugs covering front porch even after treatment, no timely availability of support, not coming for routine service, having to call an…”
“Recommend this company to anyone looking for pest control”
“I would never recommend this company because they use th bait and switch method on pricing when you call them they quote you one price but then they c…”
“He answered all of my questions about the service and explained the steps he would be taking in detail!”
“The price is also very reasonable, which is a plus.”
“Just because the previous homeowners used this overpriced company doesn't give their sales rep the right to ignore my 'no soliciting' sign—and then pl…”
“The service has been reliable and never disruptive to our lives.”
“Quite disappointed about BOTH: 1) how misleading their information was early on about their ability to treat for carpenter bees, which made me paid fo…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,587 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Noah was kind and efficient. He answered all of my questions about the service and explained the steps he would be taking in detail!
We appreciate the review!! We’ll let Noah know your kind words!
Andy was knowledgable and friendly. He listened to issues and took steps to make sure they were taken care of. Great job!
Thank you! I will be sure to share with Andy!
Always on time. Will call or text before arrival. Great people, great service. Still using them and still wonderful.
Thank you for choosing us! We really appreciate your business!
We have been using All-American Pest Control for a few years now and have always had great service. They always text me when they arrive and will come inside to address any insect issues whenever they are here. I will keep using them going forward.
So glad to hear that things are going good with our service for you! We appreciate the review!
Brennen is great!
Thank you!
Shoutout to Andy who did an amazing job. We just purchased the house and the exterior needed a serious cleaning. The previous owners clearly did not have pest control and all around the exterior of the home was full of spider webs. Andy took his time to get everything cleaned up, and then sprayed around the perimeter. It looks so much better now. Thank you to Andy for being so thorough!
So glad to hear this! Andy is great and we will pass along the kind words!!!
So when I first signed up they told me they usually come out once a quarter but if needed they could come out more if I needed them to. After about 6-7 months of coming out they said they could no longer honor that guarantee and that I would have to pay an additional $84 dollars a month??? Then they just informed me as of today that they were going to cut ties with me! I have then a two star instead of a one star because the guys that came out were very friendly and respectful they just didn’t honor their word!
Hi Neil. It's Erin Richardson, the owner. I'm happy to talk over the phone about this my cell is 615-243-6362
Noah communicates clearly and promptly and completes our service thoroughly
Thank you, Mary, for leaving a review!
Dylan is great! Always helpful and knowledgeable about our pest control needs!
Thank you, Lisa, for sharing a review. We’ll let Dylan know you mentioned him!
Dylan always goes above and beyond!
Thank you so much, Maureen!
Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts