Door supplier · North Olmsted, OH · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%89+25.1Replies to reviews 8%86+7.1Craft & service penalty99−0.1Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 35 dog door installation servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★161 Google reviews · 21 photos
98%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate All Around Door & Gate 4.9 out of 5 based on 161 reviews, with the owner responding to 87% of them. Customers frequently praise rapid response times, same-day scheduling, punctual technicians, and clear explanations of repairs for garage doors and openers. However, a few low-star reviews criticize the company for missed phone calls, unresolved billing disputes regarding sales tax, and instances where the business was closed earlier than advertised.
Google rating: 4.9 out of 5 from 161 reviews (98% five-star).
Reviews on this page: 161 Google reviews (145 with written comments, 3 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 22, 2026.
Service: Dog Door Installation Service serving North Olmsted, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other dog door installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
All Around Door & GateDog Door Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Around Door & Gate: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Around Door & Gate: 89/100 on this factor. Category median: 90.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Around Door & Gate: 99/100 on this factor. Category median: 92.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Around Door & Gate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Around Door & Gate: 86/100 on this factor. Category median: 86.A
86
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
4.9of 5
5 stars15798%
4 stars00%
3 stars00%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 145 written reviews
97%praise
Praise31897%
Complaints93%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7924%
Would recommend6520%
Staff & attitude6119%
Quality & results5316%
Price & value4113%
Communication196%
Honesty & trust93%
What customers talk about
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When my customers old garage doors were damaged Steve was able to act right away giving us options on what was needed.”
“I would definitely use this company again and highly recommend them.”
“I would not recommend this "company" to a friend or relative”
“Always greeted with a friendly voice when calling in to request service.”
“When we had a problem with our garage door safety sensors the folks at All Around sent a technician that afternoon and solved it right away.”
“Then, the secretary actually calls me and wants to know why I haven't paid for the incompetent service that broke my keypad!”
“Quick response times and fair price will always keep me coming back and recommending to friends and family.”
“They explained everything to us so that we had all the information needed.”
“He was upfront about the cost, which I felt was very reasonable.”
People customers mention
Steve15 reviews
Josh5 reviews
Sarah5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SeanLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
When my customers old garage doors were damaged Steve was able to act right away giving us options on what was needed. They ordered the doors and installed them with no issues. They explained everything to us so that we had all the information needed. Thank you for the suggestions and making this process an easy seamless one.
David8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
When we had a problem with our garage door safety sensors the folks at All Around sent a technician that afternoon and solved it right away. Good experience.
Mary8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The service was performed rapidly and a great job. Thank you so much for the great service.
Daniel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Called Steve at the end of the day and he sent someone out the next morning to fix my door.
Great to have such a fast response when you need it.
JamieLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a new Lift-Master Garage Door opener with keypad installed by All Around Door and had used them previously for work at another home. Excellent service and Damien was very efficient installing the new opener and keypad. Helped me get the codes set up before he left. Definitely recommend.
J.A.8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Always greeted with a friendly voice when calling in to request service. Quick response times and fair price will always keep me coming back and recommending to friends and family.
When my customers old garage doors were damaged Steve was able to act right away giving us options on what was needed. They ordered the doors and installed them with no issues. They explained everything to us so that we had all the information needed. Thank you for the suggestions and making this process an easy seamless one.
Response from the owner · a year ago
We're thrilled to hear that you're happy with your new garage doors! Our team always aims to act swiftly and provide clear options to our customers. It's great to know that the installation went smoothly, and we're pleased that we could make the process easy for you. Thank you for your kind words!
David Golladay8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
When we had a problem with our garage door safety sensors the folks at All Around sent a technician that afternoon and solved it right away. Good experience.
Response from the owner · 3 weeks ago
We’re so glad our team could fix your door quickly! Thanks for sharing your great experience!
Mary Ruth Halas8 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I had a new Lift-Master Garage Door opener with keypad installed by All Around Door and had used them previously for work at another home. Excellent service and Damien was very efficient installing the new opener and keypad. Helped me get the codes set up before he left. Definitely recommend.
Response from the owner · a month ago
Thanks so much for your awesome review! Our team is thrilled to hear you’re happy with the service.
Terry Cook3 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Always greeted with a friendly voice when calling in to request service. Quick response times and fair price will always keep me coming back and recommending to friends and family.
Response from the owner · 2 months ago
Thanks so much for the awesome review! Our team is thrilled to hear you appreciate our friendly service and quick response.
Kathy CatherLocal Guide · 17 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Spring broke on our garage door. Because of their great reviews, I called All Around Door & Gate. Was able to get a next day appointment in the morning. It was fixed in an hour and a half! Courteous technician, fair price!
Response from the owner · 2 months ago
Thanks so much for your kind words! Our team is thrilled to help and glad everything was fixed quickly!
Tawny Richards2 reviewsiTotal number of Google reviews Tawny has written across all businesses on Google Maps, not just this one.
Disappointing Experience and Request for Partial Refund on Service Call
I was very disappointed with my experience with All Around Door and Gate Inc.
We have two garage doors, and our double garage door recently stopped working properly. It had started making noises and eventually stopped opening and closing, although the opener itself would still turn on and off. For safety, we unplugged it and have been manually opening and closing the door.
We contacted All Around Door and Gate to have someone come out and evaluate what was wrong. The technician was at our home for less than 10 minutes and essentially told us that the unit needed to be replaced. We were quoted over $800 for the replacement.
What was most frustrating was being charged $189 for this very brief evaluation. For that amount of money, I expected a much more thorough assessment, troubleshooting, or explanation of exactly what had failed and why replacement was the only reasonable option. Instead, the visit felt extremely brief and did not provide meaningful diagnostic work.
I understand that service calls cost money and that professionals need to be compensated for their time and expertise. However, $189 for a visit lasting less than 10 minutes, with no real troubleshooting beyond being told we needed a replacement, felt unreasonable.
Because of this, I am respectfully requesting that All Around Door and Gate Inc. review this service call and consider issuing a partial refund or adjustment to the service fee, as the time spent and level of service provided did not align with the charge.
Based on this experience, I will be getting a second opinion before moving forward with any replacement, and I hope future customers receive a more thorough evaluation for the service fee
Response from the owner · 2 months ago
We're really sorry to hear about your experience. Our team values thorough service and will review your concerns carefully.
