Rio Baker1 reviewTotal number of Google reviews Rio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGet lifetime for protector!!!! Recommend
All Cellular & Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%78+22Replies to reviews 8%79+6.5Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 30 iphone screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 14%
4.9 ★★★★★ 389 Google reviews · 24 photos
96%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Oct 2026latest review
All Cellular & Repair at a glance
Reviewers highlight fast turnaround times, often completing repairs in under an hour, and note that prices are generally lower than mall competitors. Common services include screen replacement, water damage recovery, and data transfer, with some customers mentioning free screen protectors or lifetime warranties. However, a portion of low-star reviews cite issues with screen quality, such as poor fit or cracked corners, and describe staff behavior as rude or unprofessional.
- Google rating: 4.9 out of 5 from 389 reviews (96% five-star).
- Reviews on this page: 389 Google reviews (280 with written comments, 3 with photos).
- Owner responses: the business replied to 33% of reviews.
- Most recent review: October 27, 2026.
- Service: iPhone Screen Repair Service serving Scottsdale, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other iphone screen repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Cellular & Repair: 86/100 on this factor. Category median: 93.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Cellular & Repair: 78/100 on this factor. Category median: 90.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Cellular & Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Cellular & Repair: 79/100 on this factor. Category median: 95.B
79
Bar = this company · dark tick = category median.
Star ratings
389 Google reviews we collected
- 5 stars37396%
- 4 stars21%
- 3 stars10%
- 2 stars00%
- 1 star133%
Praise vs complaints
Phrases our text analysis found in 280 written reviews
- Praise25993%
- Complaints197%
Topic share
How often each topic comes up in the written reviews
- Speed & response8731%
- Price & value5620%
- Staff & attitude4817%
- Quality & results4215%
- Would recommend2810%
- Honesty & trust145%
- Communication31%
What customers talk about
We read 280 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super quick and super easy process Id definitely recommend!”
“This place fixed it in under 2 hours replacing the screen and battery and gave me a fair price too.”
“I fixed my last month, he overcharged.”
“Very cheap compared to a lot of other places and super fast and nice!”
“Expensive and is rude”
“came here to fix my viruses but he is honest give us free tips how to solved it.”
“My sound card is messed up since the screen repair.”
“I drop in water, he save my life i have important Court papers here ,this guy is awesome, I recommend everyone !”
“I would strongly advise others to stay away from this place.”
“Someone told me lot near store but this guy is honest!”
“they are like scammed.”
“…me to make sure the repair was happening the way I wanted it and open communication the entire time.…”
People customers mention
- Ahad 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
i found this place from google. I went to a rave and it was pouring rain so my phone got water damage and wouldnt turn on at all. Apple wanted me to replace it and another store was going to take a whole week to fix it. This place fixed it in under 2 hours replacing the screen and battery and gave me a fair price…
Doula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
TERRIBLE SERVICE The put on screens that are not an exact match and cracked in the corners You will have face-id problems with your iPhone after DO NOT COME HERE !!
Manuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
came here to fix my viruses but he is honest give us free tips how to solved it. they dont take any charge. near a guy he charge me lot but. so everyone come here.. gracias.
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Same day repair! Took only about 5 minutes for them to swap my screen! Very cheap compared to a lot of other places and super fast and nice!
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Awesome! Quick and fast to get my phone fixed. The guy there was super helpful and friendly
Roberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
He recovered my data to android to iPhone. He charged me something for that. I really appreciate for that. Someone told me lot near store but this guy is honest!
Photos
Customer reviews
4.9 ★★★★★ 389 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Mario Baker-Carter (RI0)1 reviewTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRid best
Heigen Airam1 reviewTotal number of Google reviews Heigen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe safe my life to fix my broken phone..
Linda Newman1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlei found this place from google. I went to a rave and it was pouring rain so my phone got water damage and wouldnt turn on at all. Apple wanted me to replace it and another store was going to take a whole week to fix it. This place fixed it in under 2 hours replacing the screen and battery and gave me a fair price too. Super quick and super easy process Id definitely recommend!
Response from the owner · a week ago
Thank you Linda. Stay with us.
Mr. Mason2 reviewsTotal number of Google reviews Mr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove this place quick and fast!
j0selynn _1 reviewTotal number of Google reviews j0selynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick service less than 10 minutes, warranty included.
Daniel Odhiambo1 reviewTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood
federico f plataLocal Guide · 525 reviewsTotal number of Google reviews federico has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy buen servicio super recomendable
Ronny Yazzie1 reviewTotal number of Google reviews Ronny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove this place!
Doula1 reviewTotal number of Google reviews Doula has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTERRIBLE SERVICE The put on screens that are not an exact match and cracked in the corners You will have face-id problems with your iPhone after DO NOT COME HERE !!
Business details
- Address: 925 W Baseline Rd #106, Tempe, AZ 85283
- Phone: (623) 234-0967
- Website: allcellularandrepair.net
- Service area: Scottsdale, AZ