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All HVAC & General Construction

HVAC contractor · Sunnyvale, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty35−6.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 113 HVAC contractorsPosition by Experts Score among all companies we track in this category. · better than 4%
4.8 ★★★★★ 125 Google reviews · 24 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Jan 2026latest review

All HVAC & General Construction at a glance

Customers frequently praise the prompt response times, professional demeanor, and clear communication regarding diagnoses and repairs. Reviewers note that technicians often explain system details thoroughly and provide reasonable quotes without pushing unnecessary upgrades. A recurring criticism involves communication barriers, with several low-star reviews alleging that some workers did not speak English or lacked the necessary qualifications to perform complex HVAC work correctly.

  • Google rating: 4.8 out of 5 from 125 reviews (90% five-star).
  • Reviews on this page: 125 Google reviews (107 with written comments, 1 with photos).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: January 2, 2026.
  • Service: HVAC Contractor serving Sunnyvale, California.

Data from Google, last updated October 29, 2026.

Score profile vs other HVAC contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction78Reliability59Craft & service35Value100Momentum100Replies to reviews92Satisfaction: 78 (median 94)Reliability: 59 (median 93)Craft & service: 35 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 92 (median 100)
This companyHVAC Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All HVAC & General Construction: 78/100 on this factor. Category median: 94.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All HVAC & General Construction: 59/100 on this factor. Category median: 93.C
59
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All HVAC & General Construction: 35/100 on this factor. Category median: 96.D
35
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All HVAC & General Construction: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All HVAC & General Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All HVAC & General Construction: 92/100 on this factor. Category median: 100.A
92

Bar = this company · dark tick = category median.

Star ratings

125 Google reviews we collected

  • 5 stars11390%
  • 4 stars54%
  • 3 stars11%
  • 2 stars00%
  • 1 star65%

Praise vs complaints

Phrases our text analysis found in 107 written reviews

  • Praise26196%
  • Complaints124%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7026%
  • Staff & attitude6624%
  • Price & value3613%
  • Would recommend3312%
  • Quality & results3111%
  • Communication2710%
  • Honesty & trust104%

What customers talk about

We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Tech came out fast, replaced a blown fuse from power surge and checked the coils for”
  • “Victor and his father are genuinely nice people and very professional to work with.”
    “Very unprofessional to a) fix and appointment and not to come b) not answering/responding back to calls and texts”
  • “Victor and his father removed our old ducts and replaced them with new flexible ducts at a very reasonable price.”
    “Back in summer, I got a quote from Victor for A/C installation.”
  • “I highly recommend him for his humbleness and professional technical skills.”
  • “I'm so happy for their prompt response and quality work.”
    “My heater is not working and I called the service for fixing.”
  • “Explained annual maintenance to avoid repeats, bill was steep but included”
    “That’s it, since then, he did not respond to my numerous calls/texts.”
  • “His quotes were very competitive and i appreciated his patience and transparency in choosing the right Lennox unit that met my requirements.”

People customers mention

  • Victor 23 reviews
  • Heating 17 reviews
  • Conditioning 8 reviews
  • Alberto 3 reviews
  • Jose 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired All HVAC & General Construction for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kendall5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Furnace stopped blowing hot air mid-night so called All Heating and Air Conditioning emergency line. Tech came out fast, replaced a blown fuse from power surge and checked the coils for dirt buildup. Explained annual maintenance to avoid repeats, bill was steep but included after-hours fee.

margco3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician came and diagnosed the A/C proplem quickly and took time to explain. Very pleased with the fast service performed by Victor.

Taeho1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ernesto stopped by promptly to troubleshoot my thermostat with no power. He was courteous and resolved the issue quickly. The service was so great that I signed up for their yearly maintenance plan.

Rishit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Victor and his father removed our old ducts and replaced them with new flexible ducts at a very reasonable price. The job was done in a day. Victor and his father are genuinely nice people and very professional to work with. Would highly recommend this family owned business.

HVAC duct & vent installationThermostat installation+ Responsiveness+ Quality+ Professionalism
Atharva3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been using the service for last 3 years now, Victor is super responsive and get things resolved quickly. I will recommend for any AC Heater related work.

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Mona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response, efficient, professional and friendly. I appreciated the tech explaining everything he diagnosed and the details of the repair. Offered the option of a new system and let me know the details but was not pushy. I signed up for the maintenance program, overall happy with the service and happy to support a small business.

Heating system repair+ Responsiveness+ Punctuality+ Professionalism

Photos

Customer reviews

4.8 ★★★★★ 125 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kendall Reyes5 reviewsTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Furnace stopped blowing hot air mid-night so called All Heating and Air Conditioning emergency line. Tech came out fast, replaced a blown fuse from power surge and checked the coils for dirt buildup. Explained annual maintenance to avoid repeats, bill was steep but included after-hours fee.

margco Lea3 reviewsTotal number of Google reviews margco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician came and diagnosed the A/C proplem quickly and took time to explain. Very pleased with the fast service performed by Victor.

Response from the owner · a year ago

Thanks for sharing your positive experience, we're so glad to hear that Victor provided fast service and took the time to explain the A/C issue clearly. We'll be sure to pass your kind words along to him!

Taeho Crispin1 reviewTotal number of Google reviews Taeho has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ernesto stopped by promptly to troubleshoot my thermostat with no power. He was courteous and resolved the issue quickly. The service was so great that I signed up for their yearly maintenance plan.

Rishit Jain3 reviewsTotal number of Google reviews Rishit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Victor and his father removed our old ducts and replaced them with new flexible ducts at a very reasonable price. The job was done in a day. Victor and his father are genuinely nice people and very professional to work with. Would highly recommend this family owned business.

  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: HVAC duct & vent installation, Thermostat installation
Response from the owner · 3 years ago

We wanted to take a moment to express our sincere gratitude for taking the time to leave a wonderful review of our services. We are thrilled to hear that you had a great experience with All Heating and Air Conditioning and that you were satisfied with our work. We strive to provide the highest level of service to each and every one of our customers, and we are delighted to know that our hard work has paid off. Your kind words are truly appreciated and will serve as motivation for us to continue providing top-notch HVAC services. Once again, thank you for your business and for your kind review. We look forward to serving you and your family in the future. Best regards, The All Heating and Air Conditioning Team

Atharva Puranik3 reviewsTotal number of Google reviews Atharva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Have been using the service for last 3 years now, Victor is super responsive and get things resolved quickly. I will recommend for any AC Heater related work.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Install AC, Heating system installation, Installation, Heating system repair
Response from the owner · 3 years ago

We wanted to take a moment to express our heartfelt thanks for your wonderful Google review of All Heating and Air Conditioning. We are delighted to hear that we have been able to meet your expectations for the past three years and that you have been satisfied with our heating and air conditioning services. Your feedback is invaluable to us, and we are thrilled to know that we have been able to provide you with the level of service that you deserve. We take pride in our work and are committed to delivering exceptional service to all our customers, and your positive review is a great source of motivation for our team. Thank you once again for taking the time to share your experience with us and for your continued trust and support. We look forward to serving you for many years to come.

Mona Freeman1 reviewTotal number of Google reviews Mona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick response, efficient, professional and friendly. I appreciated the tech explaining everything he diagnosed and the details of the repair. Offered the option of a new system and let me know the details but was not pushy. I signed up for the maintenance program, overall happy with the service and happy to support a small business.

  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Heating system repair
Response from the owner · 3 years ago

Thank you for the wonderful review you left for All Heating and Cooling. We are thrilled to hear that our quick response and detailed information provided you with the necessary knowledge to make an informed decision regarding our maintenance program. At All Heating and Cooling, we are committed to delivering top-notch service without being pushy. Your positive review serves as a testament to our efforts and motivates us to continue providing excellent service to all our customers. Thank you once again for choosing All Heating and Cooling and for taking the time to share your experience with us. We appreciate your trust in us and look forward to serving you in the future.

Phase BurnLocal Guide · 43 reviewsTotal number of Google reviews Phase has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called them up with little understanding of what the actual problem was, they came out within a few hours and were able to identify the issue and fix it in less than an hour while explaining things to me about the system I didn't know.

  • Positive: Responsiveness, Quality, Professionalism
  • Services: HVAC system repair
Response from the owner · 3 years ago

Thank you for the review! We're glad we could quickly identify and fix the issue for you, while also providing useful information about the system. If you have any further questions or concerns, please contact our customer service.

Cheryl Nisperos2 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great family owned business. Victor came on time, assessed what was needed, didn’t try to upsell and was very professional. He explained everything well. I would definitely use them again!

  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Ductless heating & A/C services
Response from the owner · 3 years ago

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Victor. We look forward to serving you again in the future.

Manjunath Gowda5 reviewsTotal number of Google reviews Manjunath has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Victor was very exceptional in working and did additional cleaning on the furnance.

  • Positive: Responsiveness, Punctuality, Professionalism
Response from the owner · 3 years ago

Thank you for your kind words! We're glad you appreciated Victor's exceptional work and the additional cleaning he did on the furnace. If you have any further concerns, please don't hesitate to contact our customer service for assistance.

PRATHIMA rao1 reviewTotal number of Google reviews PRATHIMA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional! Quick!

  • Positive: Professionalism
  • Services: A/C system vent cleaning
Response from the owner · 3 years ago

Thank you for your positive feedback! We appreciate your kind words and are happy to hear that our service was quick and professional.

All HVAC & General Construction on Google Maps →

Business details