Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate All Magic Towing 4.8 out of 5 based on 119 reviews, with the owner responding to 61 percent of them. Customers frequently praise the service for its speed, fair pricing, and professional communication, noting that drivers often arrive earlier than estimated and handle vehicles with care. However, a small number of low-star reviews criticize the company for unprofessional phone interactions, instances of vehicles not arriving as promised, and disputes regarding final costs or receipts after the tow is completed.
Data from Google, last updated November 11, 2026.
119 Google reviews we collected
Phrases our text analysis found in 106 written reviews
How often each topic comes up in the written reviews
We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the moment he arrived, he took care of everything efficiently and professionally, making the entire process smooth and stress-free.”
“Josh arrived exactly when he said he would, right on time and as promised.”
“Roadside assistance took forever so I looked up the nearest tow service and he estimated 20 minutes and got there in about 15.”
“Moses was incredibly professional and kind, and charged me a very fair price.”
“Now you either get the shop's overpriced diagnostic (and possibly overpriced repair), or end up towing your car again.”
“Excellent work by Moses and he drove me home to NJ which is 60+ miles away.”
“Worst customer service I've ever experienced.”
“I would strongly recommend to anyone looking for top-quality service”
“Professional, reliable, punctual, and extremely easy to work with.”
“Said he’ll be here in 10 minutes but showed up in 7 , explained what was wrong with the car”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 119 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nice surroundings with efficient service.
Thanks Harish, it was a pleasure.
Hey these guys are great they got my truck rolling.
No problem, William! It was a pleasure.
Super fast, respectful, great price.
Thank you, Salomon!
I was stranded in a busy intersection in NYC and I called All Magic and talked to Moses. After gathering my information and whereabouts he told me 25 minutes and he will arrive. This guy pulls up in 19 minutes and saves me from a crap situation! Excellent work by Moses and he drove me home to NJ which is 60+ miles away. 10/10!
We appreciate your kind words John! Thank you
I had an excellent experience with their service. Josh arrived exactly when he said he would, right on time and as promised. From the moment he arrived, he took care of everything efficiently and professionally, making the entire process smooth and stress-free. It was clear that I was in good hands, and that peace of mind was incredibly valuable. It was truly a pleasure having Josh and the opportunity to use his services. I cannot recommend him highly enough. Professional, reliable, punctual, and extremely easy to work with. I would strongly recommend to anyone looking for top-quality service
Thank you Rodrigo! We appreciate the kind words.
Чудовий водій приїхав дуже швидко довіз безпечно і швидко до місця призначення. Справжній професіонал свого діла.
Spasiba for your kind words!
Moses very nice and professional guy, he was early at the spot. Beat all prices, i called over 10 different places but this is the best. From loading to unloading and driving carefully to make sure my package arrives in time. Very thankful and will be using Moses service in the future
Thank you, Tadas! We appreciate your kind review
Thank you so much Moises for delivering us home safe!! After a crazy day of waiting for AAA to show up and tow us (5hours+) I was referred to Moises and let me tell you... he was honest up front about the cost of towing to Jersey. Made us feel safe and kept our spirits up with fun conversation. Truck was clean and had space for my mom and I. Dropped off the car at the mechanic and made sure we got home safe. Thank you so much! Many Blessings! The 2 Stranded PuertoRicans from Jersey! Thank you!!
Anytime Erica, we’re happy we were able to assist you.
The best Moisosew
Thank you Victor!
Moses was incredibly professional and kind, and charged me a very fair price. Instead of taking advantage of my situation (stranded 60 miles from home with a flat tire in front of the Holland Tunnel and no spare), he found and took me to a 24 tire replacement business in Brooklyn. He promised he wouldn't leave me in a strange place if I was not comfortable, and true to his word, he stayed with me in Brooklyn until I told him he could leave. I saved hundreds of dollars and many hours of my time. In the meantime, he gave me a pep talk to remind me that this was just "a problem to solve," and to be grateful that I don't have a bigger problem like so many other people do. I am grateful for his generosity of spirit.
We’re glad we were able to help!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts