Customers frequently cite punctuality, professional communication, and clear explanations of furnace and plumbing repairs as key positives. Recurring themes include technicians demonstrating expertise during maintenance and installation services. A common criticism involves unexpected costs, such as separate diagnostic fees added to dispatch charges, and dissatisfaction with follow-up support for new equipment.
Google rating: 5.0 out of 5 from 1,909 reviews (99% five-star).
Reviews on this page: 1,910 Google reviews (1,821 with written comments, 43 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Dryer Vent Installation Service serving Indianapolis, Indiana.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
1,909 reviews on Google
5★1,883
4★8
3★1
2★1
1★17
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 1,821 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was efficient, friendly, competent, and openly communicated about what he was doing and the process.”
“I was walking my dog on my own property and she came up and yelled at me and inquired if I liked following people.”
“Fonda worked quickly and efficiently to fix the leak.”
“The next day he never showed and when we contacted the company they said they could send someone in a week.”
“Ryan Carlton did a fantastic job checking on my furnace.”
“my bath with cold water and the water lines is still leaking.”
“I would recommend him to anyone looking for the best service you can get!”
“Can't recommend him highly enough!”
“I also love how he showed both my husband and me the inside of the furnace and explained what was wrong with it.”
“Will was great with and was very honest and friendly!”
“My motor blower for my heater stopped working, and with All Pro and my apartment mgmt’s help, they are able to get things done in a fairly reasonable timeframe.”
“I called for emergency service and was told the dispatch fee was $155.”
People customers mention
Carlton319 reviews
Jason88 reviews
Shawn82 reviews
Gilbert59 reviews
Montgomery59 reviews
Tyler45 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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Amanda H5 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Ryan Carlton has come to my house the last couple years for routine maintenance. He is always so professional and informative. I really appreciate his patience and expertise.
Response from the owner · 6 hours ago
Thank you so much for your wonderful feedback, Amanda! Our Indianapolis team appreciates your kind words about Ryan Carlton's professionalism and expertise.
Tom Hawkins6 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
We truly appreciate your fantastic 5 star review, Ollie, and we're thrilled to hear that Ryan Carlton made such a positive impact during your experience with our Indianapolis team!
Cheryl Jones2 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Ryan Carlton was amazing with the furnace maintenence! Thank you for the service.
Response from the owner · 4 days ago
Thank you so much for your kind words, Heather! Our Indianapolis team appreciates your recognition of Ryan Carlton's amazing service with the furnace maintenance!
William Hamilton2 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
