Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
Google reviewers rate All Star Cleaning Services highly, praising thorough house and office cleaning, punctuality, and professional communication. Customers frequently note reasonable pricing, ease of scheduling, and the option to request consistent staff. However, some low-star reviews criticize inconsistent service quality, missed specific cleaning details, and unexpected price increases or scheduling errors that led to incomplete jobs.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
810 Google reviews we collected
Phrases our text analysis found in 678 written reviews
Price verdicts customers left with their Google review
Middle half of what 80 customers paid ($164–$377) · gold mark = category median.
How often each topic comes up in the written reviews
We read 678 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We also have a lot of pet hair floating around and they always do a fantastic job!”
“I asked to reschedule because the holiday didn't work since we're all home.”
“They were kind, professional, communicative and left our spaces sparkling!”
“Quick response to my request for a quote to clean my finished basement & then to set an appointment time for the cleaning that worked with my schedule.”
“…siness running, and I was noticing a change in my mental health as I came home late every night to a disaster of a house that I had no time or energy…”
“Nothing but positive things to share about our experience and would recommend All Star to anyone needing a reliable cleaning service that is locally w…”
“I do not recommend All Star.”
“…about our experience and would recommend All Star to anyone needing a reliable cleaning service that is locally woman-owned business!…”
“They did a very thorough job, getting everything back to a clean and liveable state and communicating well throughout the process.”
“…rom personal belongings like the fairy lights around the ceiling, but ignored the small stack of newspaper and cleaning wipes in the pantry (that they…”
“The price seemed very reasonable for the amount of work they did.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired All Star Cleaning Services of Fort Collins for 6 kinds of job. Pick one to see what they paid and said.
I highly recommend All Star Cleaning! We live off a dirt road, so there's always a lot of dust in our house. We also have a lot of pet hair floating around and they always do a fantastic job!
Our provider set to work on arrival and for the next 3 hours worked solidly to clean (vacumn/dust/mop) floors, counters, sinks, tubs and showers. Having just had company, she gave extra attention to our two full and two/half baths. She managed to clean window interiors as well. She is pleasant, sociable, and always…
I hired All Star Cleaning to clean my daughter's apartment before she moved in. She was taking over a least and the apartment has not had a deep cleaning in a number of years and it definitely needed a lot of love. I was impressed with the great job All Star did. Cleaned floors, windows and moldings. Bathrooms…
All Star Cleaning does a great job. The price is reasonable. That's why I stick with them.
I hired All Star to help deep clean my rental house after some long term tenants moved out. They did a very thorough job, getting everything back to a clean and liveable state and communicating well throughout the process. The price seemed very reasonable for the amount of work they did. Would definitely hire them again for this service.
I’m really enjoying having someone Clean my home twice a month they do deep cleaning that I seem to never get around to. I love the ease of scheduling and payment as well.
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 211 | $158–$253 |
| Deep clean | 139 | $277–$477 |
| General housekeeping | 63 | $153–$283 |
| Moving-related cleaning | 30 | $321–$536 |
| Interior & exterior window cleaning | 10 | $225–$398 |
| Office & workplace cleaning | 9 | $153–$283 |
4.9 ★★★★★ 810 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend All Star Cleaning! We live off a dirt road, so there's always a lot of dust in our house. We also have a lot of pet hair floating around and they always do a fantastic job!
We asked All Star to clean both of our office locations and we couldn't be happier with the results! They were kind, professional, communicative and left our spaces sparkling! We signed up for recurring cleanings because we were so impressed. So grateful to have a company who is respectful of our space and leaves it spotless for our clients and staff!
Nothing but positive things to share about our experience and would recommend All Star to anyone needing a reliable cleaning service that is locally woman-owned business!
This means so much to us, Kristen! We love serving Fort Collins, so it's nice to hear that you consistently receive such great service from us that you'd recommend us to others! Thank you so much for letting us know that we are hitting the mark and especially for the review. It means the world to us.✨
I cannot recommend All Star Cleaning highly enough! Everyone on this team is absolutely wonderful. They are professional, kind, reliable, and genuinely care about providing excellent service. It’s clear that so much care and effort go into making sure customers are happy, and the entire team deserves recognition for the work they do. A special shout-out to Ciaran and Colleen, who do an amazing job with the cleaning, and to AJ, who works behind the scenes to help everything run smoothly. You are all fantastic, and it’s so appreciated to have a team that takes such pride in what they do!
Our provider set to work on arrival and for the next 3 hours worked solidly to clean (vacumn/dust/mop) floors, counters, sinks, tubs and showers. Having just had company, she gave extra attention to our two full and two/half baths. She managed to clean window interiors as well. She is pleasant, sociable, and always upbeat. After 55 years doing all of this myself, this is such a joy!
Not only did the cleaners do an excellent job but they sent me a hand letter note congratulating me on my upcoming wedding! An incredibly kind gesture!
Beautiful work, great communication. Highly recommend!
Quick response to my request for a quote to clean my finished basement & then to set an appointment time for the cleaning that worked with my schedule. Did an excellent job cleaning...it looks like new! Appreciated cleaning the spots on the walls & the baseboards. I thought the bathroom shower would be a big challenge but my cleaner said no problem! It looks great! Would definitely hire again!
936sqft condo, 2br 2ba move-out cleaning cost $70 per hour for 2 cleaners. Total was 4 hours for $560. They misquoted me the first time and corrected the quote on the second call, and estimated 3 to 4 hours. Nearing the end of cleaning, they called me and said they would need an additional 2.5 hours for $175... which would be over 30% price hike from the maximum cost range. We said no as pictures would be taken of the property the next day they would be available to finish. The realtor dropped by and sent us a video of the condo asking if the cleaners ever came. Aside from the small bedroom (which was clean even before they came) and small bathroom, the rest of the condo looks a mess with dust and debris all around. I question what they have done with the whole four hours. When I asked if the trash was removed, they said that the cleaning technicians did not see any trash to remove aside from personal belongings like the fairy lights around the ceiling, but ignored the small stack of newspaper and cleaning wipes in the pantry (that they took a picture of). We shopped around for quotes and chose this company despite the higher quote/cost believing the good reviews they had, but the experience we received was the opposite.
Hi Jeffrey! My name is Amy, and I’d really appreciate the opportunity to help make this right. Our field manager, Nancy, has already reached out to you by voicemail and email. She was aware that we weren’t able to complete everything during your initial cleaning and that we needed to send a second team to finish the job. We’d love to hear more about your experience, address any remaining concerns, and find a way to make things right. Please give us a call at 970-215-2224 or email us at [email protected]. We hope to hear from you soon and appreciate the opportunity to turn this around. Thank you, Jeffrey!
Excellent cleaning and very prompt. Always helpful if I need to change a date.
Thank you so much for this awesome review, Jeff!✨
Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
