Driving school · Cleveland, OH · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%2+0.6Replies to reviews 8%64+5.3Momentum penalty91−0.9Experts Score= 49Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 48 driving schoolsiPosition by Experts Score among all companies we track in this category. · better than 11%
4.7★★★★★240 Google reviews · 3 photos
92%five-star reviews
4.50★last 12 monthsiAverage stars on reviews from the last 12 months only.
30%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
All Star Driver Education - Education Center at a glance
Google reviewers rate the driving school 4.7/5 based on 240 reviews. Positive feedback highlights patient, knowledgeable instructors who help students build confidence and pass tests, with many praising the quality of both online and behind-the-wheel lessons. However, recurring criticisms involve significant difficulties with scheduling appointments and poor customer service responsiveness. Some reviewers also note concerns about the company's out-of-state ownership and perceived high pricing.
Google rating: 4.7 out of 5 from 240 reviews (92% five-star).
Reviews on this page: 240 Google reviews (212 with written comments, 2 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: September 6, 2026.
Service: Driving School serving Cleveland, Ohio.
Data from Google, last updated October 29, 2026.
Score profile vs other driving schools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyDriving Schools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star Driver Education - Education Center: 69/100 on this factor. Category median: 83.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star Driver Education - Education Center: 2/100 on this factor. Category median: 73.F
2
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star Driver Education - Education Center: 91/100 on this factor. Category median: 100.A
91
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star Driver Education - Education Center: 64/100 on this factor. Category median: 57.B
64
Bar = this company · dark tick = category median.
Star ratings
240 Google reviews we collected
4.7of 5
5 stars22192%
4 stars42%
3 stars00%
2 stars10%
1 star146%
Praise vs complaints
Phrases our text analysis found in 212 written reviews
95%praise
Praise15895%
Complaints85%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7545%
Would recommend4024%
Quality & results2213%
Communication2012%
Speed & response53%
Honesty & trust32%
Price & value11%
What customers talk about
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super kind and always enjoyed driving with Tiffany!”
“Very nice, kind, and fun to talk to highly recommend.”
“He thoroughly explained everything that I needed to know for the test!”
“They do not have an office here, they do not pay taxes here, they just make money and offer poor service.”
“He answered all my questions, and he gave me very helpful advice”
“He was always on time and was very helpful, especially with maneuverability.”
“He was reliable and very accommodating with scheduling in car appointments in spite of my daughter’s busy schedule.”
“THIS IS A SCAM.”
“My name is Gavyn and this is probably the only time I will ever write a review lol but it’s definitely worth it.”
People customers mention
Kotris62 reviews
Gervais28 reviews
Shawn11 reviews
Abiss9 reviews
Matt7 reviews
Chambers4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EEric8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I took the online adult abbreviated driving course and passed.I believe that alot of people currently on the road should go take this course and try to pass the test there is alot on eye opening information here.the lessons were easy and the test was not hard either.these guys are highly recommended.
Reasonable priceAdult lessons
MMateo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Super kind and always enjoyed driving with Tiffany! She was the best instructor I could ever ask for
SSage6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
not good for adult online courses. definitely a system built for teenagers; theres no reason a 4 hour course should take longer than 4 hours, most of the time its people like me who make a few mistakes on a test because they didnt have anyone to teach them anything else that have to do this course, its beyond…
TTracieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Stay far away from this company they will close their doors and leave your child waiting for classes for months! Find any other company !
KKellyLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★
I'd give it a 5 star review if we could ever schedule the behind the wheel training. The 1 lesson my son had so far was great. He really liked Ms. Johnson. But trying to schedule the lessons is like a lottery. Refreshing the page every few seconds all morning waiting for something to open then to just have it be…
EErikLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This review took too long to post! KANDY LYNN WAS THE BEST! I am 19 now and I took these courses when I was 16 and I still think about how great she was. My brother is going to start his driving school and I really hope there’s a way to request her because she was so sweet and I still use her driving techniques to…
We appreciate you taking the time to share your feedback with us. Unfortunately, without more detailed information we are unable to assist you. Please contact us at [email protected] with the specifics of your situation and we would be happy to help sort this out. Thank you.
E
Eric Carrington8 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
I took the online adult abbreviated driving course and passed.I believe that alot of people currently on the road should go take this course and try to pass the test there is alot on eye opening information here.the lessons were easy and the test was not hard either.these guys are highly recommended.
Price assessment: Reasonable price
Services: Adult lessons
Response from the owner · 2 months ago
Congratulations on being a licensed driver, Eric! We are so happy that All Star Driver Education played such an important part of that exciting journey. Thank you very much for sharing your experiences and we wish you and the entire family a lifetime of safe, intelligent driving!
M
Mateo Mitchell1 reviewiTotal number of Google reviews Mateo has written across all businesses on Google Maps, not just this one.
Super kind and always enjoyed driving with Tiffany! She was the best instructor I could ever ask for
Response from the owner · a year ago
Thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience with All Star. Wishing you confidence and safety on the road always!
D
Daniel Largent3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience with All Star. Wishing you confidence and safety on the road always!
S
Sage Oestereich6 reviewsiTotal number of Google reviews Sage has written across all businesses on Google Maps, not just this one.
not good for adult online courses. definitely a system built for teenagers; theres no reason a 4 hour course should take longer than 4 hours, most of the time its people like me who make a few mistakes on a test because they didnt have anyone to teach them anything else that have to do this course, its beyond annoying and the reason I’ve just been driving without a license for so long
Response from the owner · a year ago
Hi Sage, we understand your frustration and apologize for any trouble you experienced. Please contact our customer support team with more details about your concerns at [email protected]. Understanding your feedback will help us improve the program and prevent similar issues for future customers. Thank you.
J
jonathan burgess1 reviewiTotal number of Google reviews jonathan has written across all businesses on Google Maps, not just this one.
Hi Ethan, we are sorry to hear your experience at All Star did not meet expectations. Unfortunately, without more detailed information we are unable to assist you. Please contact us at [email protected] with the specifics of your situation and we would be happy to help sort this out. Thank you.
J
Jack Andras2 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Stay far away from this company they will close their doors and leave your child waiting for classes for months! Find any other company !
Response from the owner · 2 years ago
Hi Tracie, we are very sorry to hear you did not have a positive experience with All Star Driver Education.
Unfortunately, without knowing more details about your account it is difficult to research and determine what has transpired. We are happy to help if you reach out to us as [email protected]. Thank you very much.
I
Isabel Boland1 reviewiTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
I'd give it a 5 star review if we could ever schedule the behind the wheel training. The 1 lesson my son had so far was great. He really liked Ms. Johnson. But trying to schedule the lessons is like a lottery. Refreshing the page every few seconds all morning waiting for something to open then to just have it be completely booked within those few seconds. It's very very very stressful. It should be pay then schedule. That's it. Pay... schedule.. not wait and hope and pray. At this rate he'll have to wait til he's 18 to drive.
