Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently praise the company for prompt scheduling, clear communication, and honest diagnostics that avoid unnecessary upsells. Reviews highlight fair pricing, professional technicians, and reliable service for both repairs and new HVAC installations. However, a recurring criticism in low-star excerpts involves failed return calls during urgent situations, leaving customers without service during peak heat.
Data from Google, last updated November 3, 2026.
96 Google reviews we collected
Phrases our text analysis found in 76 written reviews
How often each topic comes up in the written reviews
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was expecting a major and expensive AC repair, but they quickly diagnosed the problem and found it was just a small issue.”
“The technician was professional, friendly, and honest from start to finish.”
“I have used this company multiple times and they are always top notch!”
“I highly recommend All-Star Heating and Air Conditioning LLC to anyone looking for reliable and trustworthy HVAC service!”
“It’s refreshing to work with a company that values integrity and provides quality service at a fair price.”
“They listen to the customer and let the customer know which is the right solution with full integrity.”
“They fixed it promptly, explained everything clearly, and never tried to upsell me on repairs I didn’t need.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 96 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have used this company multiple times and they are always top notch! Best employees, best service and best price.
Great service. They listen to the customer and let the customer know which is the right solution with full integrity.
⭐⭐⭐⭐⭐ I had an excellent experience with All-Star Heating and Air Conditioning LLC. I was expecting a major and expensive AC repair, but they quickly diagnosed the problem and found it was just a small issue. They fixed it promptly, explained everything clearly, and never tried to upsell me on repairs I didn’t need. The technician was professional, friendly, and honest from start to finish. It’s refreshing to work with a company that values integrity and provides quality service at a fair price. I highly recommend All-Star Heating and Air Conditioning LLC to anyone looking for reliable and trustworthy HVAC service!
All Star AC has the best services, competitive price along the upmost quality and reliability. They stand behind their service and product. I use All Star AC for my businesses and all my house. If you need a professional and honest AC company, All Star is highly recommended. Matt Biegler
Responded immediately, professional and had all the answers to the questions. Great
Highly recommend ! Super honest and Great price !
Great work and fairly priced!
Between my husband and I, we have called them 4 times between the last two days and no return call. One of the hottest days of the year and nothing. Not happy.
All Star did an amazing job they are committed to their work. They showed up at my house after hours to fix a clogged pipe. They didn’t leave until after 10:30 PM and then return the following morning to make sure that it was still operating successfully. I don’t know any company that would have taken the time and care to make sure that my AC water pipe was unclogged and functional properly. They are forever my AC company.
AMAZING family owned company!!! Javier was my tech and he did a phenomenal job!!! I have recommended this company to all my friends and colleagues. Great jobs guys!!!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts