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All Star Rents

Equipment rental agency · Antioch, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%87+24.6Replies to reviews 8%22+1.8Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 47 party rental companiesPosition by Experts Score among all companies we track in this category. · better than 33%
4.8 ★★★★★ 293 Google reviews · 24 photos
92%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review

All Star Rents at a glance

Google reviewers rate All Star Rents 4.8/5 based on 293 reviews, citing fast service, helpful staff, and reasonable pricing for equipment like trailers and skid steers. Customers frequently note the ease of the rental process and the availability of various machinery for construction projects. However, negative feedback highlights discrepancies between online and quoted prices, unexpected additional fees, and instances where reserved equipment was unavailable or malfunctioned upon arrival.

  • Google rating: 4.8 out of 5 from 293 reviews (92% five-star).
  • Reviews on this page: 293 Google reviews (240 with written comments, 22 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Party Rental Company serving Antioch, California.

Data from Google, last updated November 3, 2026.

Score profile vs other party rental companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction87Reliability87Craft & service–Value–Momentum100Replies to reviews22Satisfaction: 87 (median 97)Reliability: 87 (median 95)Momentum: 100 (median 100)Replies to reviews: 22 (median 35)
All Star RentsParty Rental Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star Rents: 87/100 on this factor. Category median: 97.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star Rents: 87/100 on this factor. Category median: 95.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 81.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star Rents: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star Rents: 22/100 on this factor. Category median: 35.D
22

Bar = this company · dark tick = category median.

Star ratings

293 Google reviews we collected

  • 5 stars26992%
  • 4 stars155%
  • 3 stars10%
  • 2 stars10%
  • 1 star72%

Praise vs complaints

Phrases our text analysis found in 240 written reviews

  • Praise25097%
  • Complaints73%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9939%
  • Quality & results4518%
  • Speed & response3915%
  • Would recommend3714%
  • Price & value166%
  • Honesty & trust114%
  • Communication104%

What customers talk about

We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Variety equipment are available with good price and kindly professional service.”
  • “Working with them has been a great experience from start to finish.”
  • “The company stands out for its friendly staff, fast service, and very competitive prices.”
  • “Highly recommend getting all your rental needs here!”
  • “Quick service, always have what we need and pricing is reasonable.”
    “Hidden equipment rental prices not listed on their website.”
  • “Very good and reliable service and very nice communication with the clients and very positive response with the Store”
  • “I needed to borrow a skip loader for a job, and they were incredibly helpful and easy to work with from start to finish.”

People customers mention

  • Anthony 31 reviews
  • Dylan 20 reviews
  • Bryan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

RexLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I always use All Star rental Variety equipment are available with good price and kindly professional service. I have been using them last 3 year and I am very happy Thank you team

Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great help, easy process and they help with my rental needs. Will be coming back again. Thanks for all the help CJ

Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Customer service rep CJ was very helpful. Great customer service. I’ll always come back. That’s one thing I like is great customer service especially if we’re doing big jobs and renting equipment. I won’t rent from the people that have Min customer service reps thank you for your service.

2sleazy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cj was amazing help He deserves a Raise amazing customer service and great vibes overall

jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

We had a good experience renting equipment from All Star Rents for our backyard project. The rental process was straightforward, and the staff was friendly and helpful when answering our questions. The machine was in good working condition and made moving dirt and leveling the yard much easier. The overall…

Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. I have to say it was way easy in and out. Cj was great help. You Should look out for him.

Photos

Customer reviews

4.8 ★★★★★ 293 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rex ChoeLocal Guide · 49 reviewsTotal number of Google reviews Rex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always use All Star rental Variety equipment are available with good price and kindly professional service. I have been using them last 3 year and I am very happy Thank you team

Moises ZamoraLocal Guide · 16 reviewsTotal number of Google reviews Moises has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good customer service and every equipment I need.

Response from the owner · 2 months ago

Thanks for the great review! We’re glad CJ made the process easy and helped get you what you needed. We’ll be happy to have you back!

Carlos Palacios2 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great help, easy process and they help with my rental needs. Will be coming back again. Thanks for all the help CJ

Response from the owner · a month ago

Thanks for the 5 stars! We’re glad CJ and the team made the rental easy and got you what you needed. We appreciate your business and look forward to seeing you again!

Steve V2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Customer service rep CJ was very helpful. Great customer service. I’ll always come back. That’s one thing I like is great customer service especially if we’re doing big jobs and renting equipment. I won’t rent from the people that have Min customer service reps thank you for your service.

Response from the owner · 2 months ago

Thanks so much for the kind words! We’re glad CJ took such good care of you, especially on those bigger jobs where great customer service really matters. We truly appreciate your business and look forward to having you back!

Eduardo Morales2 reviewsTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CJ was amazing help, great business too! Will 100% be coming back.

Response from the owner · 2 months ago

Thanks so much! We’re glad CJ took great care of you and that you had a good experience with us. Looking forward to having you back!

Young GT5008 reviewsTotal number of Google reviews Young has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CJ was so knowledgeable help from start to finish will return

Response from the owner · 2 months ago

Thanks for the great review! We’re glad CJ was able to help you from start to finish and make things easy. We’ll be happy to have you back!

2sleazy2 reviewsTotal number of Google reviews 2sleazy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cj was amazing help He deserves a Raise amazing customer service and great vibes overall

Response from the owner · 2 months ago

Thanks for the awesome review! We’re glad CJ took such good care of you and brought some good vibes to the experience.

jose Espinoza2 reviewsTotal number of Google reviews jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a good experience renting equipment from All Star Rents for our backyard project. The rental process was straightforward, and the staff was friendly and helpful when answering our questions. The machine was in good working condition and made moving dirt and leveling the yard much easier. The overall experience was positive, and the equipment did exactly what we needed. The only reason I’m giving 4 stars instead of 5 is that I think there’s always a little room for improvement, but I would still recommend All Star Rents to anyone looking for reliable rental equipment. We’d definitely consider renting from them again in the future.

Response from the owner · 2 months ago

Thanks for the thoughtful review! We’re glad the equipment worked well for your project and that the team was able to make the rental process easy. We appreciate the recommendation and hope to see you again for the next project!

Oscar quintanilla1 reviewTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. I have to say it was way easy in and out. Cj was great help. You Should look out for him.

Response from the owner · 2 months ago

Thanks for the great review! We’re glad CJ made things easy and got you in and out quickly. We’ll definitely make sure he gets the shoutout!

VERTEX Maintenance Services7 reviewsTotal number of Google reviews VERTEX has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend All Star Rentals! The company stands out for its friendly staff, fast service, and very competitive prices. Working with them has been a great experience from start to finish. Thank you to the entire team for the excellent service!

Response from the owner · 2 months ago

Thanks so much for the kind words! We’re glad you had a great experience from start to finish, and we appreciate you sharing the photos and recommending our team!

All Star Rents on Google Maps →

Business details