Allen Auto Body - Collision Repair in Oklahoma City at a glance
Customers frequently praise the shop for thorough communication, professional handling of insurance claims, and high-quality collision and hail damage repairs. The business maintains a 4.9 rating from 185 reviews, with the owner responding to 98% of feedback. However, several low-star reviews criticize the front office for requiring paid estimates, providing vague verbal quotes, and using contract language that customers feel limits their control over insurance negotiations.
Google rating: 4.9 out of 5 from 185 reviews (97% five-star).
Reviews on this page: 185 Google reviews (158 with written comments, 10 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 29, 2026.
Service: Auto Body Shop serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
185 Google reviews we collected
4.9of 5
5 stars17997%
4 stars00%
3 stars00%
2 stars00%
1 star63%
Praise vs complaints
Phrases our text analysis found in 158 written reviews
95%praise
Praise27895%
Complaints145%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7225%
Quality & results6121%
Would recommend4616%
Communication4415%
Honesty & trust2810%
Price & value228%
Speed & response197%
What customers talk about
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kenny, Amanda, Hope and the whole team make up a friendly, compassionate and professional shop.”
“The did a great job on my truck, and went above and beyond to make sure it was done right!”
“When I'm willing to pay you to fix my car which I had a horrible accident in and pay you cash you proceeded to tell me that it's an all or nothing dea…”
“I highly recommend going here for auto body repairs.”
“They did a great job on my car and did communicate thoroughly with me.”
“Allen Auto Body is the ultimate in integrity and customer service!”
“Amanda and everyone are super friendly and did a great job replacing my side mirror that was ripped off at a car wash.”
“Got me in right away, removed the scratches and the truck looks as good as new.”
“Getting the car repaired was a lengthy process due to part delays, but Amanda advocated constantly for us to receive the parts ASAP and they made best…”
People customers mention
Amanda30 reviews
Kenny6 reviews
Honda3 reviews
Shop3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
If you’re looking for the best auto body experience… this is it! We took our vehicle after a collision and the workmanship, care and time Allen auto body takes to be sure everything is perfect was amazing! Would recommend them to everyone as your go to! Incredible customer service and care!
Services: Painting, Body & Trim, Service not listed
Response from the owner · a month ago
Monica thank you so much for trusting us with your collision repair! We know there are a lot of choices out there and we are happy you chose to join the Allen Auto Body family! We look forward to serving you for life!
Gerardo Rios1 reviewiTotal number of Google reviews Gerardo has written across all businesses on Google Maps, not just this one.
Amanda made the whole process stress-free and was always keeping me updated on repairs. My vehicle came back immaculate like nothing ever happened. HIGHLY RECOMMEND!
Response from the owner · 7 months ago
We're thrilled to hear you are happy with the repairs! Our goal is to always make it look like it just rolled off the showroom floor. Thank you for the recommendation and for choosing our shop for your Ram certified repair!
Bob Riffo3 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
They will tell you anything for you to sign that waiver to get an estimate. Read it. You give them permission to negotiate in your place with your insurance. Meaning if your is "easy to fix" as I was told. 🤣 your car is getting totalled out and resold! That was the negotiation in fine print. Unless you got 2 grand out of pocket fees. They wont put if back together or let it be driven must be towed. The craziest thing was when I went to get my belongings out after I signed for check my car that was "totalled" was over by the paint both and the bumper off on a rack already painted lol. Idk what auction they takinf it I just wanted out of their predatorial business praying on people looking for help.
Response from the owner · 8 months ago
Wow! It sounds like you had a very bad experience….somewhere else! We have no record of you at our shop and your description of your experience is not consistent with our processes.
Please double check your location because there are other shops in Oklahoma with a similar name.
Larry Meyer5 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
If you are searching for an auto body repair shop, you have found it at Allen Auto Body! Kenny, Amanda, Hope and the whole team make up a friendly, compassionate and professional shop. Amanda, with her knowledge of vehicle repair and the insurance industry, is someone you will want on your side when dealing with insurance. Kenny and the guys in the back always made sure we had access to our car even when we would show up right before closing time. Although our car was a total, I have no doubt the repairs would have been performed to the highest level of quality. If you find yourself in need of auto body repairs, go see them and you will understand why this is a 5 STAR review.
Larry & Shelli M
Response from the owner · 11 months ago
Thank you for the kind words! It was great working with you and Shelli! I'm sure she will love her new car as much as this one. We are very blessed to have a great crew, and your recognition means a lot! Thank you so much for the 5 star review!
Ryan PowellLocal Guide · 22 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
I 100% recommend this place to anyone. Amanda was extremely helpful, informative and knowledgeable! The whole process was easy going, the repair is flawless and my car was very clean upon pick up. If you want your repairs to be done right, this is the place!
Services: Painting, Body & Trim
Response from the owner · 11 months ago
It was great working with you! Thank you for trusting us with your brand new car --- that means a lot to us. We really appreciate your business and are so happy to hear you had a great experience! Thank YOU!
N Rolfes4 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
I had the best experience with Allen Auto Body! They were super nice, helpful, and I’ll definitely be using them again in the future.
Price assessment: Great price
Services: Service not listed
Response from the owner · a year ago
Thank you so much, Mikayla! We are so glad everything went great for you and we would be happy to help you if you ever need our services in the future! Thanks again!
OMB ManLocal Guide · 22 reviewsiTotal number of Google reviews OMB has written across all businesses on Google Maps, not just this one.
Top Level Work. These people love to share their knowledge which helped me to make an informed decision about repairs to my car.
Locally owned. I got to deal directly with Amanda, & Kenny. I was invited to check out their entire facility. Its all modern state of the art equipment. Even the imported Italian made frame machine. They have an amazingly nice paint booth, as well as the high tech paint mixing room. You can tell they have poured their heart and souls into this business. They were sure to try to cover every detail regarding every aspect of what would be done to repair my car and what to expect as a finished product.
My car came out great. My expectations were exceeded. Bottom line - these are truly good people, but I hope I don't have to deal with them again. Obviously I don't want my car to have to need any further work done to it. But if I ever do I will look forward to coming back and work with Amanda and Kenny and their staff again.
Response from the owner · a year ago
It was wonderful getting to know you, Mr. P! Thank you for noticing our passion for repairing vehicles! It's a great day for us when clients share the same interests as we do.
We also hope you won't need us in the future, but if you do, we have your back. Thank you so much for your kindness and the 5-star review!
