Mike Tyl4 reviews
Friendly and professional staff.
- Price assessment: Reasonable price
- Services: Vehicle Inspection, Auto brake replacement
Review from Google · view on Google
Allen's Automotive
Allen's Automotive at a glance
Customers frequently cite friendly staff, prompt service, and clear communication regarding repairs and pricing. Positive feedback highlights thorough diagnostics, reasonable costs, and the shop's willingness to accommodate urgent or complex vehicle issues. However, a minority of low-star reviews allege that the shop performed unauthorized work, failed to complete requested services, or damaged vehicles while in their care, leading to disputes over billing and honesty.
- Google rating: 4.8 out of 5 from 268 reviews (93% five-star).
- Reviews on this page: 268 Google reviews (213 with written comments, 3 with photos).
- Owner responses: the business replied to 88% of reviews.
- Most recent review: October 11, 2026.
- Service: Tire Shop serving Rutland, Vermont.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★268 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Jennifer Pryslak3 reviews
Super customer centric experience. Good value and quality work.
- Services: Brakes
Review from Google · view on Google
Dale SweetLocal Guide · 72 reviews
I dealt with Felicia and Logan. They are both cheerful, they listened carefully to what I expected. My vehicle was serviced in a timely way and had a mat on the floor to protect it. Price of the service was reasonable and I thought the general check over was very thorough. They even sent me a text showing what they checked and included opinions on the condition of the vehicle. Overall a great job. In fact I'm bringing in our Nissan Rogue tomorrow.
- Price assessment: Reasonable price
- Services: Transmission, Oil change
Response from the owner · 2 weeks ago
Thank you so much for the wonderful and thoughtful review! We’re so glad you felt listened to and well taken care of by Felicia and Logan. We take pride in being thorough, keeping our customers informed, and treating their vehicles with care, so it means a lot to hear that you appreciated the updates, detailed inspection, and even the floor mat! We truly appreciate your trust in our small family-owned shop—and we were happy to see you and your Nissan Rogue today! 😊
Review from Google · view on Google
Jay Goraj1 review
Allen auto is a place where you can trust them to work on your car. Thanks
- Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you so much for the kind words! Knowing you feel you can trust us with your vehicle truly means a lot to our small, family-owned shop. We sincerely appreciate you choosing Allen’s Automotive and trusting our team! 😊
Review from Google · view on Google
Denise Bean3 reviews
The garage exceptional had it checked over before purchasing from used dealship.
- Price assessment: Reasonable price
- Services: Vehicle safety inspection
Response from the owner · 2 weeks ago
Thank you so much for the 5-star review! We’re glad we could give your vehicle a thorough check-over before you made your purchase. We truly appreciate you choosing Allen’s Automotive and trusting our team to help give you some peace of mind! 😊
Review from Google · view on Google
Lane Zimmerman15 reviews
I needed my AC refrigerant to be replaced and they did it quickly and it's worked through the hot summer.
- Services: Auto A/C recharge
Response from the owner · a month ago
Thank you so much for the wonderful review! We’re glad we were able to get your A/C taken care of quickly and, most importantly, keep you comfortable through the hot summer months! We truly appreciate you choosing our small family-owned shop and trusting us with your vehicle.
Review from Google · view on Google
Cathy Wood1 review
Great fast and exceptional service
Response from the owner · a month ago
Thank you so much for the kind review! We truly appreciate your support and are so glad you experienced the fast, exceptional service we strive to provide every day. Thank you for choosing Allen’s Automotive—we’re always here whenever you need us!
Review from Google · view on Google
John McClure8 reviews
Very thorough and professional service! Detailed receipt and knowledgeable staff.
- Price assessment: Great price
- Services: Steering & suspension replacement, Vehicle safety inspection, Oil change, Service not listed
Response from the owner · a month ago
Thank you so much for the wonderful review! We take great pride in being thorough, professional, and keeping our customers informed, so we’re especially glad you appreciated the detailed receipt and our knowledgeable team. Your support truly means the world to our small shop!
Review from Google · view on Google
Amanda Bernens6 reviews
Very glad I found this place! Every time I’ve been in they’ve been very kind, and explained everything to me in a way that makes sense for someone who doesn’t have a knack for cars. I also love that they have female mechanics who are all awesome; very knowledgeable and get things done quick!
Review from Google · view on Google
James Draper1 review
Allen’s is fantastic. I’ve been taking my vehicles there for about 3 or so years. I always get fast, kind, and reliable service. The staff is knowledgeable and friendly. I would recommend Allen’s to anyone who is looking for a great team of people who care about cars.
- Price assessment: Great price
- Services: Exhaust, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Oil change
Response from the owner · 3 months ago
Thank you so much for the amazing review! We always enjoy seeing you and truly appreciate the trust you’ve placed in us over the years. It means a lot knowing you recognize the care our team puts into every vehicle that comes through our doors. Thank you for your continued support and for recommending Allen’s Automotive—we’re lucky to have customers like you!
Review from Google · view on Google
Business details
- Address: 69 Crossman Ln, West Rutland, VT 05777
- Phone: (802) 438-5678
- Website: allensautovt.com
- Service area: Rutland, VT