Aloha Sitters paired us perfectly with Ms. Alisha—and when I say she was phenomenal, it still doesn’t fully capture how amazing she was. We initially booked her for a couple of hours the day prior so she could meet our girls and wouldn’t feel like a stranger when we left the next day. From the moment she arrived, her warm personality immediately put us at ease, and she had the girls so excited to see her again. When she came back the next day, she was far from empty-handed. Her Mary Poppins–style suitcase was filled with endless fun activities—face painting, a glow party complete with lights, playdough, colouring, and even hair braiding (she’s an expert!)—that kept the girls entertained and happy the entire time. We returned to the hotel to find the room tidy, the girls clean, and fast asleep—a parent’s dream! The next morning, they were already counting down the hours until they could see her again. While we were out, Alisha sent photo updates and was incredibly flexible and easygoing when a couple of schedule changes came up. To say this was a positive experience doesn’t do it justice. We will absolutely be calling Alisha again on future visits to the island. We also can’t thank Aloha Sitters enough for connecting us with her—they took all the stress off our shoulders by handling the vetting process and making everything smooth and simple with guided questions and prompt communication. I would highly recommend Aloha Sitters to anyone looking for babysitting or nanny services on Oahu.
Aloha Sitters & On Call Kupuna Care
Aloha Sitters & On Call Kupuna Care at a glance
Google reviewers rate Aloha Sitters 4.6 out of 5 based on 34 reviews, with the owner responding to only 6 percent of feedback. Customers frequently praise the agency for punctual sitters, clear communication, and the provision of age-appropriate toys and activities during care. Recurring themes include seamless booking processes and accommodating last-minute changes for travelers and local families. However, a pattern of criticism in low-star reviews highlights difficulties in reaching the company by phone, with some customers reporting unreturned calls and unprofessional unavailability during urgent booking attempts.
- Google rating: 4.6 out of 5 from 34 reviews (88% five-star).
- Reviews on this page: 34 Google reviews (32 with written comments, 1 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: April 26, 2026.
- Service: Daycare Center serving Honolulu, Hawaii.
Data from Google, last updated November 2, 2026.
Star ratings
34 Google reviews we collected
- 5 stars3088%
- 4 stars13%
- 3 stars00%
- 2 stars00%
- 1 star39%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
- Praise6797%
- Complaints23%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1623%
- Would recommend1522%
- Speed & response1420%
- Quality & results1014%
- Communication913%
- Honesty & trust34%
- Price & value23%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The booking process and communication with Aloha sitters was seamless, and they were very accommodating and helpful with a request to change our schedule.”
“I would highly recommend Aloha Sitters to anyone looking for babysitting or nanny services on Oahu.”
“We initially booked her for a couple of hours the day prior so she could meet our girls and wouldn’t feel like a stranger when we left the next day.”
“We stayed at The Kahala Resort and had a wonderful experience with Aloha Sitters.”
“…making everything smooth and simple with guided questions and prompt communication.…”
“…on upon what the booking process I’d like and provides all the steps upfront.…”
“They really out did everything and made every time so special ❤️couldn't ask for better sitters and a good price!”
People customers mention
- Hazel 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 34 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Used aloha sitters while on a vacation. Absolutely seamless. Wish I could use them more often at home! A+ highly recommend
- Price assessment: Reasonable price
We were a little hesitant to leave our kids with an unfamiliar sitter, but Alisha was great and helped us all feel comfortable right away. She's extremely competent, calm, engaging and fun. The confidence we had in leaving our little ones with her allowed us to get out and enjoy some scuba diving, which we are so grateful for. The booking process and communication with Aloha sitters was seamless, and they were very accommodating and helpful with a request to change our schedule. Would definitely use this service again in the future.
- Price assessment: Reasonable price
We had an amazing experience with Aloha Sitters. This was our second time using their service, and both times we were fortunate to have Hazel Li as our sitter. Communication with Hazel is always smooth and easy, even before we arrive for our trip. She is consistently punctual and thoughtfully brings new toys and activities to keep our daughter engaged and entertained. We highly recommend Hazel as a sitter and look forward to booking with her again in the future.
- Price assessment: Reasonable price
- Age group: Toddler (1–2 yrs)
We had wonderful experiences with Lauren & Alisha! Our girls had a great time with both. The agency was very easy to deal with and were very accommodating when our plans changed at the last minute due to weather. Would highly recommend!
- Price assessment: Reasonable price
We have been using the Aloha Sitters since 2017 when we first came to Hawaii with our daughter who was barley a year old. Then again when she was almost three. Now our son is 11 months old and they were able to find someone last minute to watch him and she is great too! I always reccomend Alhoa sitters because they have never let me down and every sitters they have sent has been incredible. I wish they would branch out to the bay area, California so I could use them at home too!
- Price assessment: Great price
We stayed at The Kahala Resort and had a wonderful experience with Aloha Sitters. They were able to accommodate us last minute and provided care for both morning and evening, which was incredibly helpful. The sitters were attentive, engaging, and well prepared—bringing age-appropriate activities, books, and toys, taking the kids on walks around the resort, and keeping them happy and comfortable the entire time. A special thank you to Lauren for her amazing care and to Deborah, who coordinated everything quickly and professionally. Highly recommend Aloha Sitters for families visiting Honolulu
Wonderful experience - easy booking, fast response and our sitter, Debbie, was amazing. This is my first time using a service like this, I’m a single mom traveling with my daughter so I was nervous. Debbie’s communication before, during and after was kind, thoughtful and thorough. She brought activities, went to the pool, and took her around the resort. I would recommend this service to parent traveling who need a sitter!
- Price assessment: Great price
We booked Aloha sitters in Waikiki and had the best experience with Synthia! From the beginning, this company is very thorough and provides you detailed information upon what the booking process I’d like and provides all the steps upfront. We booked this company’s babysitting services for two nights and our daughter had the best time with Synthia. Synthia provided frequent text updates and kept us in the loop which gave us peace of mind knowing she was in good hands, I highly recommend using Aloha Sitters for all your baby sitting needs!
When we needed a sitter for our three young children during a wedding, Aloha Sitters delivered an easy and stress-free experience. We were connected with our sitter weeks ahead, allowing for great preparation. Our sitter was fantastic: punctual, friendly, and adaptable, she kept our kids happily engaged with numerous activities across two evenings. Our children were thrilled! Aloha Sitters truly made us feel safe and comfortable entrusting our kids to their care.
Business details
- Address: 2005 Kālia Rd, Honolulu, HI 96815
- Phone: (808) 861-7294
- Website: alohasitters.com
- Service area: Honolulu, HI