Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%95+33.3Reliability 15%94+14.1Craft & service 20%86+17.2Value 10%97+9.7Momentum 8%61+4.9Track record 7%19+1.3Accountability 5%40+2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAlpha Heating & Cooling
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 164 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Alpha Heating & Cooling is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Alpha Heating & Cooling is better than 94% of HVAC contractors.A
94
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Alpha Heating & Cooling is better than 86% of HVAC contractors.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Alpha Heating & Cooling is better than 97% of HVAC contractors.A
97
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Alpha Heating & Cooling is better than 61% of HVAC contractors.B
61
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Alpha Heating & Cooling is better than 19% of HVAC contractors.F
19
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Alpha Heating & Cooling is better than 40% of HVAC contractors.C
40
Reviews for your job
Customers hired Alpha Heating & Cooling for 8 kinds of job.
Alpha Heating & Cooling for electrical repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$135-58% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 62%Reasonable 30%Overpriced 0%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 33 | $37–$295 |
| A/C system maintenance | 25 | $39–$393 |
| A/C system repair | 17 | $209–$786 |
| Repair HVAC | 7 | $216–$495 |
| Install AC | 7 | $1.4k–$3.2k |
| Heating system repair | 7 | $166–$1.2k |
| Install thermostat | 6 | $35–$329 |
| HVAC system repair | 4 | $205–$933 |
