HVAC CONTRACTORS · DALLAS, TX
Alpha Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%90+31.5Reliability 15%81+12.2Craft & service 20%28+5.6Value 10%95+9.5Momentum 8%54+4.3Track record 7%20+1.4Accountability 5%41+2.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Alpha Heating & Cooling

Better than 81% of HVAC contractors · #13 of 67

5.0★164 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Alpha Heating & Cooling for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Repair HVAC”

★★★★★ Jake · 2 months ago

Morris was awesome! He was very professional, not only quickly solved our problems, but explained the issues that allowed us to understand why our system had failed. I called them at 6:30 AM and a technician arrived just hours later, providing the fastest emergency service repair I've ever had

Great priceHVAC system maintenanceA/C system repairRepair HVAC
★★★★★ John · 8 months ago

Great job to the entire team they came out after hours and had the blower motor on the van my heat started working and my family was warm during the night

Great priceRepair HVAC
★★★★★ Jacky · 3 years ago

Thank you guys for coming out so soon and short notice. Thank you for not leaving us without Ac. Y’all are amazing!

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Corey · 4 years ago

Prompt, courteous, and fair. Highly recommend!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Beatriz · 4 years ago

Amazing and Professional Service.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sherri · 4 years ago

Top notch service. They take pride in their work are professional and timely. Great value overall. Highly recommend.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Amy · 5 years ago

My A/C wasn’t working, so i called. They sent out a technician, they were on time, answered all my questions, and they were very kind. They walked me through everything in explaining what was wrong with my A/C and what they fixed. They left my air working perfectly fine that same day. I would 100% recommend them to…

Repair HVAC+ Punctuality+ Professionalism

vs category

Blue = Alpha, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (10 reviews)2024-Q2: 5.00★ (17 reviews)2024-Q3: 5.00★ (4 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 4.93★ (15 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 5.00★ (20 reviews)2026-Q2: 5.00★ (17 reviews)2026-Q3: 5.00★ (22 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$135-58% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 62%Reasonable 30%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%90+31.5Reliability 15%81+12.2Craft & service 20%28+5.6Value 10%95+9.5Momentum 8%54+4.3Track record 7%20+1.4Accountability 5%41+2.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
90
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
28
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
95
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
20
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+26 / −0
Professionalism
+30 / −0
Responsiveness
+28 / −0
Punctuality
+25 / −0
Value
+23 / −0

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