Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%90+31.5Reliability 15%81+12.2Craft & service 20%28+5.6Value 10%95+9.5Momentum 8%54+4.3Track record 7%20+1.4Accountability 5%41+2.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREAlpha Heating & Cooling
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 164 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Alpha Heating & Cooling is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Alpha Heating & Cooling is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Alpha Heating & Cooling is better than 28% of HVAC contractors.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Alpha Heating & Cooling is better than 95% of HVAC contractors.A
95
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Alpha Heating & Cooling is better than 54% of HVAC contractors.C
54
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Alpha Heating & Cooling is better than 20% of HVAC contractors.D
20
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Alpha Heating & Cooling is better than 41% of HVAC contractors.C
41
Reviews for your job
Customers hired Alpha Heating & Cooling for 8 kinds of job.
Alpha Heating & Cooling for heating system installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 50
All 3 Google reviews tagged “Heating system installation”
Izabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I was so pleased with the service I received from this business. Work is professionally done very clean and on time .
Heating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
joseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
very helpful and professional
Heating system installation
Aron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Price
$135-58% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 62%Reasonable 30%Overpriced 0%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 33 | $37–$292 |
| A/C system maintenance | 25 | $54–$441 |
| A/C system repair | 17 | $209–$880 |
| Repair HVAC | 7 | $236–$840 |
| Install AC | 7 | $1.5k–$3.2k |
| Heating system repair | 7 | $228–$1.6k |
| Install thermostat | 6 | — |
| HVAC system repair | 4 | $192–$955 |
