Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Alpha Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%90+31.5Reliability 15%81+12.2Craft & service 20%28+5.6Value 10%95+9.5Momentum 8%54+4.3Track record 7%20+1.4Accountability 5%41+2.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Alpha Heating & Cooling

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 164 Google reviews

📞 Call (469) 875-2869Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Alpha Heating & Cooling is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Alpha Heating & Cooling is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Alpha Heating & Cooling is better than 28% of HVAC contractors.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Alpha Heating & Cooling is better than 95% of HVAC contractors.A
95
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Alpha Heating & Cooling is better than 54% of HVAC contractors.C
54
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Alpha Heating & Cooling is better than 20% of HVAC contractors.D
20
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Alpha Heating & Cooling is better than 41% of HVAC contractors.C
41

Reviews for your job

Customers hired Alpha Heating & Cooling for 8 kinds of job.

Alpha Heating & Cooling for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Heating system repair”

Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My furnace stopped working and JZ came out here immediately and fixed the issue in less than 10 minutes! Fantastic team!

Paid $1–100Great priceHeating system repair
Devonte4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough good things about Alpha H&C. From the first call all the way through the final walkthrough the experience was very smooth, technician was professional, and the entire process was stress-free. They showed up on time, explained everything clearly, and treated my business how I would want it to be treated! Thank you so much!

Great priceHeating system repair
Shekenah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It went super well with the alpha heating & cooling company, very good work and very professional, I am happy with all the service

Paid $100–200Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
YongLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

To be honest, this is the best HVAC service I ever used. Priced very friendly and got job very fast! The first time I used this company is when my tankless water heater pipe bursted in winter 2022, it caused water damage through the house. Alpha HVAC's technician not only quickly replace the water heater, but they…

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My heater went out the night before Christmas Eve and every place I called said they would not be able to come out to fix it until after Christmas. Natalie at Alpha Heating and Cooling was so responsive and helpful; she had the technician out the next morning. The technician was so nice and professional and repaired…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Lauren9 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceHeating system repair
carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstall AC

Price

$135-58% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 30%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance33$37–$292
A/C system maintenance25$54–$441
A/C system repair17$209–$880
Repair HVAC7$236–$840
Install AC7$1.5k–$3.2k
Heating system repair7$228–$1.6k
Install thermostat6—
HVAC system repair4$192–$955

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