Experts Reviews · Company report
Alpha Heating & Cooling logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%90+31.5Reliability 15%81+12.2Craft & service 20%28+5.6Value 10%95+9.5Momentum 8%54+4.3Track record 7%20+1.4Accountability 5%41+2.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Alpha Heating & Cooling

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 164 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Alpha Heating & Cooling is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Alpha Heating & Cooling is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Alpha Heating & Cooling is better than 28% of HVAC contractors.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Alpha Heating & Cooling is better than 95% of HVAC contractors.A
95
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Alpha Heating & Cooling is better than 54% of HVAC contractors.C
54
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Alpha Heating & Cooling is better than 20% of HVAC contractors.D
20
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Alpha Heating & Cooling is better than 41% of HVAC contractors.C
41

Reviews for your job

Customers hired Alpha Heating & Cooling for 8 kinds of job.

Alpha Heating & Cooling for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 59

All 7 Google reviews tagged “Install AC”

★★★★★ Araceli · Edited 3 years ago

I hired this company because it’s woman owned. They did not fail me! If anything they exceeded my expectations. They were on time and Natalie was very knowledgeable about the unit I purchased. She took the time to answer all my questions. I definitely recommend Alpha heating and cooling. Thanks again Natalie and…

Install AC
★★★★★ Nilesh · 3 years ago

Had an amazing experience with the team and got it done pretty fast and cost effective!

Install ACInstall thermostatThermostat installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Juan · 5 years ago

I called them and they were very professional and clean. Every area they were working on or by they covered with tarps. I had no mess in my ceiling or my floors, they were very organized. When they were done they made sure to check everything was working and it seemed as though no one had even been working there…

Install ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · 5 years ago

I have a split AC (ductless) system where the indoor part was leaking water. After having a "reputable" company come and try to fix it, because not all of them are familiar with these systems, they failed to fix it and damaged it letting the Freon escape, so that unit never cooled again. Alpha found me thru a post…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Vanessa · 3 months ago

Rating only, no written review.

Install AC
★★★★★ Aron · 3 years ago

Rating only, no written review.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ carlos · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstall AC

Price

$135-58% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 30%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance33$37–$292
A/C system maintenance25$54–$441
A/C system repair17$209–$880
Repair HVAC7$236–$840
Install AC7$1.5k–$3.2k
Heating system repair7$228–$1.6k
Install thermostat6—
HVAC system repair4$192–$955

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