Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts
Customers consistently praise the business for rapid response times, professional conduct, and successful outcomes in emergency situations like lockouts and vehicle access. Services frequently mentioned include opening doors, unlocking cars, and replacing locks, with reviewers noting the staff's punctuality and polite communication. However, two low-star reviews criticize the company for attempting to drill locks unnecessarily and charging high fees for work that other professionals could have performed more simply.
Data from Google, last updated November 11, 2026.
376 Google reviews we collected
Phrases our text analysis found in 365 written reviews
How often each topic comes up in the written reviews
We read 365 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was excellent service, very fast and very nice people”
“Yair is an expert at his profession Yair is knowledgeable, patient, consider, excellent service.”
“Yair came and did a great job with replacing my locks”
“Literally terrible!”
“Yair came and open my door & replaced the lock for me highly recommended!”
“They charged me a reasonable price and explained everything they did.”
“It’s a great feeling to have such reliable service when it comes to your home security.”
“He arrived on time, explained everything clearly, and did a very clean and efficient job.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 376 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Yair came and open my car Thank you
Thank you, Tamara! We're so glad Yair was able to help you get back into your car quickly. We appreciate you choosing Alpha Lock and Safe for your locksmith needs in Westchester County. Please keep us in mind if you ever need assistance again!
Yair did a great job thank you
Thank you for the wonderful review! We're so glad to hear Yair did a great job. We appreciate your business and hope to assist you again at Alpha Lock and Safe for any future locksmith needs in Westchester County.
Yair was an amazing employee. He reached me in little to no time. He was very polite and sociable. Thank you very much for the assistance. And thank you Yair.
Patrick, thank you for sharing your experience! We're thrilled to hear Yair was so amazing, arriving quickly and being polite and sociable during your Alpha Lock and Safe service. We strive to provide excellent locksmith assistance in Westchester County, and your kind words mean a lot. We hope to help you again if you ever need us.
Yarir Great person that help me open my door
Thank you, Honey & Gold! We are so glad Yarir was able to help you get your door open. It means a lot to us that our team at Alpha Lock and Safe provides great service. We appreciate your kind words!
Fue un excelente servicio, muy rápidos y muy buenas personas
¡Muchas gracias, Rosario! Nos alegra mucho saber que nuestro servicio de cerrajería en Alpha Lock and Safe fue rápido y que nuestro equipo fue amable. Nos encantaría ayudarte de nuevo en el futuro.
Exceptional service!! Quick and reliable
Thank you, Xiomara, for your wonderful 5-star review! We're so glad to hear you found our Alpha Lock and Safe service quick and reliable. We appreciate you choosing us for your locksmith needs in Westchester County and hope to assist you again.
Yair is an expert at his profession Yair is knowledgeable, patient, consider, excellent service.
It's wonderful to hear your feedback, greg! We're so glad Yair's expertise, patience, and excellent service stood out to you. He truly embodies the kind of trusted locksmith service we strive for at Alpha Lock and Safe in Westchester County. We appreciate you choosing us and look forward to helping you again in the future.
Friendly and responsive when I got locked out
Thanks, Steve! We're glad we could be friendly and responsive when you needed us most. It's always our goal at Alpha Lock and Safe to help our Westchester County neighbors quickly. We appreciate you choosing us!
Yair did amazing job Thank you
Thank you so much, David! We're thrilled to hear Yair did an amazing job with your locksmith service. It's wonderful to know our team at Alpha Locks and Safe provides excellent work in Westchester County. We appreciate your business and hope to serve you again.
Heroes of the day! Thank you for your prompt service while I was stuck at the airport locked out of my Jeep.
Ellen, thank you so much for your kind words! We're glad Alpha Lock and Safe could provide prompt emergency locksmith service when you needed it most, especially at the airport with your Jeep. We're always here to help if you ever need us again.
Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts