Day care center · Denton, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%59+37.5Reliability 28%58+16.4Replies to reviews 8%17+1.4Momentum penalty89−1.1Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 70 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 7%
4.5★★★★★37 Google reviews · 2 photos
86%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Alphabet Academy 4.5 out of 5 based on 37 reviews, with no owner responses recorded. Positive feedback highlights affordable pricing, daily communication via photos and reports, and a structured curriculum that supports child development. Recurring criticisms involve strict health policies and perceived staff rudeness during interactions regarding minor medical issues or unexplained injuries, which some parents found unprofessional.
Google rating: 4.5 out of 5 from 37 reviews (86% five-star).
Reviews on this page: 37 Google reviews (31 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: August 14, 2026.
Service: Preschool serving Denton, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Alphabet AcademyPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alphabet Academy: 59/100 on this factor. Category median: 89.C
59
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alphabet Academy: 58/100 on this factor. Category median: 88.C
58
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alphabet Academy: 89/100 on this factor. Category median: 100.A
89
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alphabet Academy: 17/100 on this factor. Category median: 44.F
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Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
4.5of 5
5 stars3286%
4 stars00%
3 stars13%
2 stars13%
1 star38%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
90%praise
Praise4790%
Complaints510%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1733%
Would recommend1223%
Price & value713%
Communication510%
Honesty & trust510%
Quality & results36%
Speed & response36%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is always so kind and welcoming, and communication with parents is great.”
“…b to know what happens to these kids the way she spoke to me was very unprofessional and that came from the owner of this place they don’t have enough…”
“If you're looking for a place where your child will be cared for, challenged, and celebrated, I highly recommend Alphabet Academy!”
“Affordable daycare is very hard to find in Denton, but we were blessed to be able to find this place!”
“The staff goes above and beyond to create a positive and stimulating environment, and their communication with parents is excellent.”
“Finding childcare that you trust is not an easy task, we're so glad to have found Alphabet Academy.”
“Alphabet Academy has been such a great experience for my kids and I.”
“…od with their daily reports and sending daily pictures, they respond right away to any concerns, their new facility is very nice & kid friendly & we l…”
People customers mention
Dorothy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlexandria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We absolutely love this daycare! The staff is always so kind and welcoming, and communication with parents is great. Most importantly, our 3-year-old daughter absolutely loves going and is always happy to be there. We’re so thankful to have found a place where she feels comfortable, loved, and cared for!
MMariahLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They don’t get enough praise! Family owned daycare that cares for your little like their own! I love this daycare for my babygirl.
MmandyLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They are just wonderful!! Finding childcare that you trust is not an easy task, we're so glad to have found Alphabet Academy. It took a lil bit of time but my granddaughter absolutely loves going to 'school' every morning!! These are great people, they love what they do and it shows everyday!! I highly recommend!!
Educational services
DDiamond4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
I wish I can leave no stars worst daycare in Denton literally don’t ever take your kids here they don’t change the kids and I had two that went there one that is 4 months and a one and a half year old and when I found a bite mark on my son leg and asked how did he get that they said they didn’t know when it’s…
AAmirah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My 4 year old child has been going to Alphabet Academy for about 9 -10 months now. I literally have no complaints!! The staff is genuinely sweet and caring and my daughter LOVES this school and so do I . !
CCelia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our son just started attending in November and his vocabulary has exploded. We can see how he works well with others and his creative skills (dancing and drawing) have been cultivated at the school. He is eager every morning to start playing, sometimes he forgets to wave goodbye! Love the staff, the attention he is…
We absolutely love this daycare! The staff is always so kind and welcoming, and communication with parents is great. Most importantly, our 3-year-old daughter absolutely loves going and is always happy to be there. We’re so thankful to have found a place where she feels comfortable, loved, and cared for!
Age group: Toddler (1–2 yrs), Preschool (3–5 yrs)
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Mariah PittsLocal Guide · 26 reviewsiTotal number of Google reviews Mariah has written across all businesses on Google Maps, not just this one.
They are just wonderful!! Finding childcare that you trust is not an easy task, we're so glad to have found Alphabet Academy. It took a lil bit of time but my granddaughter absolutely loves going to 'school' every morning!! These are great people, they love what they do and it shows everyday!! I highly recommend!!
Services: Educational services
D
Diamond Tennison4 reviewsiTotal number of Google reviews Diamond has written across all businesses on Google Maps, not just this one.
I wish I can leave no stars worst daycare in Denton literally don’t ever take your kids here they don’t change the kids and I had two that went there one that is 4 months and a one and a half year old and when I found a bite mark on my son leg and asked how did he get that they said they didn’t know when it’s literally there job to know what happens to these kids the way she spoke to me was very unprofessional and that came from the owner of this place they don’t have enough staff and have a full school just the worst experience ever so please please don’t send them poor babies here
A
Amirah Elhasan1 reviewiTotal number of Google reviews Amirah has written across all businesses on Google Maps, not just this one.
My 4 year old child has been going to Alphabet Academy for about 9 -10 months now. I literally have no complaints!! The staff is genuinely sweet and caring and my daughter LOVES this school and so do I . !
C
Celia Solomon4 reviewsiTotal number of Google reviews Celia has written across all businesses on Google Maps, not just this one.
Our son just started attending in November and his vocabulary has exploded. We can see how he works well with others and his creative skills (dancing and drawing) have been cultivated at the school. He is eager every morning to start playing, sometimes he forgets to wave goodbye! Love the staff, the attention he is given, the location, the food he is provided. We are lucky to have found this hidden gem!
C
Charlie Rosendahl3 reviewsiTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Our child has been attending Alphabet Academy for the last 2 years, they are thriving, learning so much, and even advanced for thier age. The teachers are nurturing, attentive, and truly invested in the children's growth and well-being.
The curriculum is engaging and age-appropriate, with a perfect balance of play and learning. We've noticed significant progress in thier language skills, social interactions, and overall development. The staff goes above and beyond to create a positive and stimulating environment, and their communication with parents is excellent.
We feel so fortunate to have found a daycare that supports and encourages our child’s potential every step of the way. If you're looking for a place where your child will be cared for, challenged, and celebrated, I highly recommend Alphabet Academy!
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Jasmin RamirezLocal Guide · 9 reviewsiTotal number of Google reviews Jasmin has written across all businesses on Google Maps, not just this one.
Alphabet Academy has been such a great experience for my kids and I. All the staff is very loving and caring they show my kids so much love and the way my kids show it back shows how good they’ve been to them. They stay very active with the kids, always do fun things for them, they are very good with their daily reports and sending daily pictures, they respond right away to any concerns, their new facility is very nice & kid friendly & we love Blanca. I was worried at 1st because this was my kids very 1st daycare to ever to attend but they ended off loving it. Unfortunately because of funds we are having to transfer but Alphabet Academy will always have a special place in our hearts and i will always be thankful for their great care.
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Melody Evans10 reviewsiTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
Would absolutely recommend the Alphabet Academy Learning center family to anyone in Denton looking for a loving, safe, and dependable daycare facility. My child has been enrolled for for a year and a half and I’ve had the pleasure of getting to know the teachers well, because unlike other schools in the area, AALC has no teacher turn over problems. I love the structured day they provide with a wide variety of fun and enriching activities. I really feel like my child is loved and cared for and they enjoy going every day.
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Sarah HendelLocal Guide · 19 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Our youngest has been at Alphabet for over a year (at previous and now new location) and we love it. Our friends used them and made the recommendation when our previous daycare had to close suddenly and we could not be happier with the switch. The teachers are so kind and engaged. They share photos regularly and our little one is excited to go inside every morning. We recommend Alphabet to all our new parent friends.
