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AlphaGraphics

Print shop · Midland, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%76+48.3Reliability 28%70+19.8Replies to reviews 8%70+5.8Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 10 sign companiesPosition by Experts Score among all companies we track in this category. · better than 22%
4.7 ★★★★★ 33 Google reviews · 24 photos
91%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Jun 2026latest review

AlphaGraphics at a glance

Google reviewers rate AlphaGraphics 4.7 out of 5 based on 33 reviews, noting the owner replied to 88% of them. Customers frequently praise the shop for fast turnaround times, professional communication, and high-quality output on items like banners, jerseys, and signage. While most experiences are positive, a few low-star reviews cite issues with specific staff interactions and pricing for simple file conversions.

  • Google rating: 4.7 out of 5 from 33 reviews (91% five-star).
  • Reviews on this page: 33 Google reviews (26 with written comments, 5 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: June 24, 2026.
  • Service: Sign Company serving Midland, Texas.

Data from Google, last updated October 29, 2026.

Score profile vs other sign companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction76Reliability70Craft & service–Value–Momentum100Replies to reviews70Satisfaction: 76 (median 86)Reliability: 70 (median 83)Momentum: 100 (median 100)Replies to reviews: 70 (median 51)
AlphaGraphicsSign Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AlphaGraphics: 76/100 on this factor. Category median: 86.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AlphaGraphics: 70/100 on this factor. Category median: 83.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AlphaGraphics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AlphaGraphics: 70/100 on this factor. Category median: 51.B
70

Bar = this company · dark tick = category median.

Star ratings

33 Google reviews we collected

  • 5 stars3091%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 26 written reviews

  • Praise4295%
  • Complaints25%

Topic share

How often each topic comes up in the written reviews

  • Speed & response1227%
  • Quality & results1023%
  • Staff & attitude920%
  • Would recommend716%
  • Price & value37%
  • Communication25%
  • Honesty & trust12%

What customers talk about

We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Every experience has been very professional and quick turn around.”
  • “Their attention to detail on the vinyl wraps is top notch.”
  • “He was patient, thorough, and incredibly responsive throughout the process.”
  • “This place is my go-to for all graphics in Odessa and Midland, TX!”
  • “It was a reasonably complex order and Tyler went above and beyond to ensure every part of the requirement was understood and met exactly.”
  • “Even with the small job I had they answered my questions and gave me their time.”
  • “Highly recommended for anyone who needs reliable, professional, and truly customer-focused printing support.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Doug5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome work! Everyone from the receptionist to the owner treat you like you are important! Even with the small job I had they answered my questions and gave me their time. The jerseys I had them add lettering to came out puuurfect! Thank you Ty and Alpha Graphics! Great Job!

Customer photo from Doug's review
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Every experience has been very professional and quick turn around. Always gets the order out asap! Thank you for all the support.

Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

The company I am with was using another company in Midland but there several issues that made us look elsewhere. AlphaGraphics came through with professionalism, getting a quote and productions time. All done with 0 back and forth for any correction or misunderstanding. We will now be using them for any future signage purposes.

Customer photo from Angel's reviewCustomer photo from Angel's review
Tiphny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very good people, they were very prompt with my order and they answered all the questions I had. and the Invitations came out so beautiful!

Gwendolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was nevous when i ordered but oh boy, when i recieved it, i was more than HAPPY. I was Satisfied with the outcome of my Banner. THANK YOU Tyler.

PT7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is my go-to for all graphics in Odessa and Midland, TX! Tyler is almost like a friend at this point and is always very communicative and gets the job done no matter what. Their attention to detail on the vinyl wraps is top notch. Great business. Highly Recommend.

Photos

Customer reviews

4.7 ★★★★★ 33 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Doug Bryant5 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome work! Everyone from the receptionist to the owner treat you like you are important! Even with the small job I had they answered my questions and gave me their time. The jerseys I had them add lettering to came out puuurfect! Thank you Ty and Alpha Graphics! Great Job!

John Lywiski2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every experience has been very professional and quick turn around. Always gets the order out asap! Thank you for all the support.

sean corbin1 reviewTotal number of Google reviews sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very happy with results

Response from the owner · 7 months ago

Glad we could help

Angel Abalos1 reviewTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The company I am with was using another company in Midland but there several issues that made us look elsewhere. AlphaGraphics came through with professionalism, getting a quote and productions time. All done with 0 back and forth for any correction or misunderstanding. We will now be using them for any future signage purposes.

Response from the owner · 7 months ago

Thank you for the kind remarks

Tiphny Ruiz2 reviewsTotal number of Google reviews Tiphny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good people, they were very prompt with my order and they answered all the questions I had. and the Invitations came out so beautiful!

Response from the owner · 7 months ago

Happy we had the opportunity to work with you on this project

Gwendolyn Mulundu1 reviewTotal number of Google reviews Gwendolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was nevous when i ordered but oh boy, when i recieved it, i was more than HAPPY. I was Satisfied with the outcome of my Banner. THANK YOU Tyler.

Response from the owner · 7 months ago

Thank you, for the opportunity

PT7 reviewsTotal number of Google reviews PT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is my go-to for all graphics in Odessa and Midland, TX! Tyler is almost like a friend at this point and is always very communicative and gets the job done no matter what. Their attention to detail on the vinyl wraps is top notch. Great business. Highly Recommend.

Response from the owner · 7 months ago

Thank you for the opportunity

Kristen Vidal2 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sadly the owners SON Tyler was very rude. Owner TY did nothing about his very unprofessional behavior. IM STILL WAITING TO BE COMPENSATED FOR MY SALES. HE not only treated me badly but didn't care about the satisfaction of my customers even with deposits and serval orders made. I will say this company has great potential, printers, a good graphic designer. The only reason I was able to receive placed orders was do to the front desk sales Rep Daniela. She is AMAZING! Be sure to ask for her if you want the job done. But do to the rude and inmature treatment I recieved I will definitely not be ordering here ever again. My sales will go else where. Even if you PAID me to leave an oddly detailed 5 star review, I would not! for the sake of preventing anyone esle to deal with what I had too.

Safina1 reviewTotal number of Google reviews Safina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a phenomenal service. Tyler answered immediately when I called. In spite of my being rather flustered and talking a million miles a minute, he executed on my order immediately and perfectly. It was a reasonably complex order and Tyler went above and beyond to ensure every part of the requirement was understood and met exactly. He was patient, thorough, and incredibly responsive throughout the process. The finished product was flawless, exactly as specified, and delivered on time despite a tight deadline. I couldn’t have asked for better service or quality. Highly recommended for anyone who needs reliable, professional, and truly customer-focused printing support. Thank you from the UK!

Response from the owner · 7 months ago

Thank you for your kind review

Yunier2 reviewsTotal number of Google reviews Yunier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Creative design and quality pinting service...

Response from the owner · 7 months ago

Thank You

AlphaGraphics on Google Maps →

Business details