Electrician · Wellington, FL · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty67−3.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#95 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 24%
4.8★★★★★69 Google reviews · 17 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
$1.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Alphatec Electric 4.8 out of 5 based on 69 reviews, with the owner responding to 29 percent of them. Customers frequently cite punctuality, professional communication, and fair pricing for services including outlet repairs, panel replacements, and lighting installations. However, low-star reviews indicate a pattern of unreturned calls and lack of follow-up after initial contact or permitting, which led some clients to seek other providers.
Google rating: 4.8 out of 5 from 69 reviews (96% five-star).
Reviews on this page: 69 Google reviews (68 with written comments).
Owner responses: the business replied to 29% of reviews.
Most recent review: October 13, 2026.
Service: Electrician serving Wellington, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Alphatec ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alphatec Electric: 91/100 on this factor. Category median: 94.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alphatec Electric: 87/100 on this factor. Category median: 93.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alphatec Electric: 67/100 on this factor. Category median: 98.B
67
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alphatec Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alphatec Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alphatec Electric: 82/100 on this factor. Category median: 88.A
82
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.8of 5
5 stars6696%
4 stars00%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
97%praise
Praise15897%
Complaints53%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price333%
Reasonable667%
Overpriced00%
Not sure00%
$1.2k+156% vs typical electricians
Middle half of what 5 customers paid ($608–$2.9k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4025%
Speed & response3320%
Would recommend2817%
Quality & results2012%
Honesty & trust1710%
Price & value159%
Communication106%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, knowledgeable, patient and honest.”
“What could have turned into a disaster was handled quickly and efficiently by Paul.”
“I will be using him again and highly recommend him to any homeowner.”
“Paul did an excellent job, They were professional and on time,The work was done efficiently and with great attention to detail.”
“I am incredibly grateful to have found a skilled, dependable electrician I can trust.”
“Paul came out, diagnose the issue gave me a fair price and was here within A few days and had the job done.”
“Called to get a quote for a service and the gentlemen who picked up kept stating that I am wasting his time and not to call him back because he couldn…”
“…ncluding responding to my calls at 9:00 pm) , very knowledgeable and explained the issues and solutions in a very comfortable way, kept us informed at…”
People customers mention
Paul15 reviews
Joe3 reviews
Bernstein3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alphatec Electric for 8 kinds of job. Pick one to see what they paid and said.
LLisaLocal Guide · 105 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I recently bought a new home that needed to be furnished and set up. While I was out of state, I had people working at the property during the hottest part of the summer when the electricity suddenly went out.
What could have turned into a disaster was handled quickly and efficiently by Paul. He resolved the main…
AArleneLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Paul did a great job. He is professional, and trustworthy. I would use him again and again and have. He installed two light sensor fixtures in back of the house and created an electrical outlet for me. And, such a nice guy!
PPaul6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Removed a rusted out lamp post for landscape lighting and replaced with new. Hard work because it was in the ground since 1993. Great job and highly recommend.
Paid $1–500Reasonable priceLight fixture repair
GGeorgene1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Paul and his team were professional and prompt with installing ceiling fans, high hats and correcting switches. They provided recommendations to help with decisions with the electrical work needed for my kitchen renovation to have outlets where needed.
Sstewart6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Our electrical issue was a damaged meter combo and ground system equipment. Paul Bernstein, owner of Alphatec Electric, was extremely responsive ( including responding to my calls at 9:00 pm) , very knowledgeable and explained the issues and solutions in a very comfortable way, kept us informed at each step, and the…
Paul was very helpful and personable. He got to me in one day. He fixed our dryer after it was not heating. He troubleshot the outlet, the wire and the breaker. Dryer is heating again after one visit. I will be using him again and highly recommend him to any homeowner.
I was very pleased with Paul and Joe that they could yesterday to do my timer and new light switch. Everything is working great with no problems. I will keep Paul and Joe as my Electrician.
Price assessment: Great price
Services: Electrical wiring installation
F
Frances Gerson1 reviewiTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
I had 3 outlets in my kitchen that weren’t working. Paul came in and analyzed the problem in no time. He made the necessary repairs and cleaned everything up. I plan to use him again in the future and highly recommend him.
Response from the owner · a month ago
Thank you so much for the wonderful review! We are thrilled to hear that Paul was able to diagnose and fix your kitchen outlet issues so quickly. Providing efficient service and leaving a spotless workspace are top priorities for us,. We truly appreciate your high recommendation and look forward to helping you with any future electrical projects!
D
Daniel Gutman4 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I recently bought a new home that needed to be furnished and set up. While I was out of state, I had people working at the property during the hottest part of the summer when the electricity suddenly went out.
What could have turned into a disaster was handled quickly and efficiently by Paul. He resolved the main issue that same day and returned the next day to complete the finishing touches.
I am incredibly grateful to have found a skilled, dependable electrician I can trust. I highly recommend Paul.
Price assessment: Reasonable price
Price: $500–1,000
Services: Electrical wiring installation
F
fatima j WexelLocal Guide · 22 reviewsiTotal number of Google reviews fatima has written across all businesses on Google Maps, not just this one.
Paul and his crew helped me in my time of need. My electricity was out and they came, saw the problem and made the repair . Very professional, knowledgeable, patient and honest. I recommend Alphatec Electric to anyone needing electrical work.
A
Arlene KlineLocal Guide · 16 reviewsiTotal number of Google reviews Arlene has written across all businesses on Google Maps, not just this one.
Paul did a great job. He is professional, and trustworthy. I would use him again and again and have. He installed two light sensor fixtures in back of the house and created an electrical outlet for me. And, such a nice guy!
Great experience. Paul is an excellent electrician with a nice personality and honest business practices. He replaced an electric panel for me, installed fans, and replaced electric fixtures. All work was top notch.
Services: Fan installation
P
Paul Lyons6 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Removed a rusted out lamp post for landscape lighting and replaced with new. Hard work because it was in the ground since 1993. Great job and highly recommend.
Price assessment: Reasonable price
Price: $1–500
Services: Light fixture repair
G
Georgene Applegate1 reviewiTotal number of Google reviews Georgene has written across all businesses on Google Maps, not just this one.
Paul and his team were professional and prompt with installing ceiling fans, high hats and correcting switches. They provided recommendations to help with decisions with the electrical work needed for my kitchen renovation to have outlets where needed.
