iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%100+30.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 40 dentistsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★217 Google reviews · 14 photos
100%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Alpine Family Dental holds a five-star rating from 217 reviews, with the owner responding to 97% of them. Patients frequently cite the staff's friendliness, punctuality, and thorough explanations of procedures, x-rays, and costs. Many note the clean, modern facility and reasonable pricing for uninsured individuals. Reviewers highlight that the team addresses anxiety effectively and avoids pushing unnecessary treatments, resulting in high satisfaction with cleanings and general dental care.
Google rating: 5.0 out of 5 from 217 reviews (100% five-star).
Reviews on this page: 217 Google reviews (191 with written comments, 5 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 26, 2026.
Service: Dentist serving Carrboro, North Carolina.
Data from Google, last updated October 28, 2026.
Score profile vs other dentists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: satisfaction.
Alpine Family DentalDentists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Family Dental: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Family Dental: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Family Dental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 36.–
–
Bar = this company · dark tick = category median.
Star ratings
217 Google reviews we collected
5.0of 5
5 stars216100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 191 written reviews
100%praise
Praise355100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13839%
Quality & results7722%
Would recommend6117%
Communication3811%
Speed & response216%
Honesty & trust144%
Price & value72%
What customers talk about
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Yessi is a very good hygienist, very sweet and respectful.”
“My first visit was very thorough and they explained everything super well.”
“We truly appreciate everything you did for us and highly recommend this practice!”
“Walker and her team take the time to really explain everything and answer questions — nothing ever feels rushed.”
“We needed an urgent same day appointment for a very elderly family member with dementia, and we honestly could not have asked for a better experience.”
“It's such a relief to find a private dental practice this close to home where the doctor and staff genuinely care about you, not just about the bottom line.”
“They also have reasonable pricing for those without insurance.”
People customers mention
Walker70 reviews
Dentistry6 reviews
Yesenia6 reviews
Shayla5 reviews
Barbara5 reviews
Hill4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKevinLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Yessi is a very good hygienist, very sweet and respectful. 100% recommend this practice.
TThomas7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I have had the best dentist experience here by far. I'm a nervous dental patient, and the dentist was very generous with their time answering all my questions and putting my mind at ease. Everyone was friendly and professional and I'll be returning for some more serious work in the future!
DDahliaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
My hygienist dental cleaning was super nice and would tell me what she is doing next . She asked how I was and had some small talk . My dental doctor was super helpful and told me her suggestions and helped me through my decision decisions. The receptionist was outstanding and helped me through what plan was best…
EEmily2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
10/10 everyone was so nice here! My first visit was very thorough and they explained everything super well. Definitely recommend! My boyfriend and I both go here and love it
DDougLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I highly recommend this dental practice! Dr. Walker and the dental hygienists are excellent! Beautiful office with great staff and the newest equipment.
BBarbara4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I absolutely Love Dr Walker and all her staff.She is so caring and very informative to all questions you may have. I highly recommend Dr Walker at Alpine Dentistry.
Yessi is a very good hygienist, very sweet and respectful. 100% recommend this practice.
Response from the owner · 8 months ago
Thank you for the wonderful review! We are lucky to have Barb on our team, and are glad she made your visit a great one. Looking forward to seeing you at your next appointment.
T
Thomas Low7 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
I have had the best dentist experience here by far. I'm a nervous dental patient, and the dentist was very generous with their time answering all my questions and putting my mind at ease. Everyone was friendly and professional and I'll be returning for some more serious work in the future!
D
Dahlia FroeberLocal Guide · 23 reviewsiTotal number of Google reviews Dahlia has written across all businesses on Google Maps, not just this one.
My hygienist dental cleaning was super nice and would tell me what she is doing next . She asked how I was and had some small talk . My dental doctor was super helpful and told me her suggestions and helped me through my decision decisions. The receptionist was outstanding and helped me through what plan was best for me . The facility was extremely clean. I I am so glad that I changed dentist.
M
Martin Soloman8 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
10/10 everyone was so nice here! My first visit was very thorough and they explained everything super well. Definitely recommend! My boyfriend and I both go here and love it
D
DougLocal Guide · 22 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
I highly recommend this dental practice! Dr. Walker and the dental hygienists are excellent! Beautiful office with great staff and the newest equipment.
Response from the owner · 6 months ago
Thank you for your recommendation! We are so glad you had a great experience with our team and look forward to seeing you again!
B
Barbara Burrell4 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
I absolutely Love Dr Walker and all her staff.She is so caring and very informative to all questions you may have. I highly recommend Dr Walker at Alpine Dentistry.
Response from the owner · 2 weeks ago
Wow, thank you! Reading this made my day. Caring for people and making sure every question gets answered is so important to me and my team, and it’s wonderful to hear that comes through. Thank you for the recommendation!
C
Chubby Cheeks Burlington1 reviewiTotal number of Google reviews Chubby has written across all businesses on Google Maps, not just this one.
We are so grateful for the wonderful care we received at this dental office. Everything was excellent — from the beautiful, welcoming office and friendly front desk staff to the dental assistant and the doctor.
We needed an urgent same day appointment for a very elderly family member with dementia, and we honestly could not have asked for a better experience. Everyone was incredibly kind, patient, and understanding. The doctor’s approach to our family member was especially thoughtful and caring.
A situation that could have been very stressful was handled with such patience and compassion. A huge thank you to the doctor and the entire team. We truly appreciate everything you did for us and highly recommend this practice!
Response from the owner · 2 weeks ago
Thank you for such a wonderful review! Creating a calm, caring environment where everyone feels supported is something my team and I care about deeply. It’s so meaningful to hear that our office, our front desk, our assistants, and our approach made a difference. We truly appreciate you sharing this and recommending us!
B
Brenda BaltodanoLocal Guide · 56 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Excellent Service, Great staff! Super recommended!
Response from the owner · 2 weeks ago
Thank you so much! I’m so glad to hear it, and I’ll be sure to pass your kind words along to my amazing team at our one and only office right here in Chapel Hill!
S
Samantha TranthamLocal Guide · 50 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
This place is lovely. Everyone was so kind and inviting. My hygienist was very friendly and did a great job on my cleaning. Dr. Walker was super thorough at explaining everything and even showed me images of my teeth and explained my x-rays which most dentists never do. Also, they broke down the costs of everything up front and gave a complimentary goodie bag with a coffee mug. I mean top tier! So happy I found this place! 😁
**I have to addend my previous review. I had my fillings done today and it definitely could have gone smoother. I informed the previous hygienist that I did not do well with epinephrine in local anesthesia but it was not added to my chart. However, even if it wasn’t I felt the procedure was rushed. I had no idea they were starting to inject the anesthesia, I thought they were just doing an exam and all of a sudden I was feeling sharp pain in my jaw. If I would have known I could have given a gentle reminder like “hey I don’t do well with epinephrine.” I’ve worked in the medical field for several years so I know you just start working and sometimes forget to vocalize what you’re doing but it’s important to slow down and remember to notify your patient as to what you’re about to do and any potential side effects to be aware of. Everyone is super friendly and everything but this procedure could have gone better for sure.
Response from the owner · a month ago
We are so happy you found us too! It means a lot to hear you felt comfortable, informed, and cared for from start to finish. Enjoy the coffee mug, and we'll see you next time! 😊