Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Alpine Plumbing, Heating, and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alpine Plumbing, Heating, and Air

Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 910 Google reviews

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Report card

Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Plumbing, Heating, and Air is better than 88% of repiping services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 85% of repiping services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Plumbing, Heating, and Air is better than 93% of repiping services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 97% of repiping services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100

Reviews for your job

Customers hired Alpine Plumbing, Heating, and Air for 8 kinds of job.

Alpine Plumbing, Heating, and Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “HVAC system repair”

Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Vincent and Sean were great to work with. I received a quick response to come out, look at my a/c, and diagnose the problem. They explained my option to repair or replace the unit , gave me a quote for each option, and answered all of my questions. I would highly recommend this local, family run, business for all your cooling needs.

Reasonable priceHVAC system repairA/C system repairRepair HVAC
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shawn was professional, knowledgable and helpful.

Paid $200–400Reasonable priceHVAC system repair
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shawn and Daniel were the best! Great listeners. Competent craftsmen. Decent guys. Great work!!!

HVAC system repair
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time using Alpine's services. Needed to repair HVAC as the house was not cooling enough. Shawn came in earlier than scheduled appointment time for repair and discovered that unexpected additional repair needed to be done. Shawn and Andrew came next day to get the repair done. Both of them are very…

Paid $1,000+Reasonable priceHVAC system repair
MiriamLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shawn Was very helpful, knowledgeable and offered me great information and advice. He was also very patient. I could tell he knew what was going on with my system!

Paid $600–700HVAC system repairHVAC system maintenance
NoahLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Although I do know that I have an old unit that needs to be replaced I was surprised when I was charged for repairs that did not fix the issue I have with my heater. I would have thought they would only charge me for labor. Paid over $500 and my system still doesn’t work. Very disappointing

Paid $500–600HVAC system repair
95Ba month ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceHVAC system repair
Marie10 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceToilet repairHVAC system repairDrain cleaning

Price

$555+41% vs typical repiping services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning71$104–$353
Toilet repair48$56–$380
Plumbing pipe repair48$214–$1.4k
Plumbing leak detection36$205–$638
Water heater installation33$977–$2.4k
Plumbing leak repair20$228–$1.7k
Faucet repair18$39–$457
Sewer repair17—

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