Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Alpine Plumbing, Heating, and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alpine Plumbing, Heating, and Air

Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 910 Google reviews

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Report card

Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Plumbing, Heating, and Air is better than 88% of repiping services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 85% of repiping services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Plumbing, Heating, and Air is better than 93% of repiping services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 97% of repiping services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100

Reviews for your job

Customers hired Alpine Plumbing, Heating, and Air for 8 kinds of job.

Alpine Plumbing, Heating, and Air for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Shower repair”

Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a wonderful experience with the office as well as our service man Ruben. Prompt call back and completed the plumbing problem the very next day. Would recommend Alpine Plumbing any day.

Paid $1,000+Reasonable priceShower repairPlumbing leak repair
rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike arrived QUICK. He was professional and explained everything to me throughly. Looking forward to continuing working with him and alpine plumbing.

Not sureShower repair
Lyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ruben was very polite and thorough. He patiently explained what needed to be done. I am very satisfied with his work and the end result. I will definitely use Alpine Plumbing again.

Faucet repairShower repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tyler is a great guy! He got the job done quick and is very professional. This is the second time I used his service and I highly recommend him!

Shower repair+ Responsiveness+ Punctuality+ Quality
Mary14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I heard dripping near the ceiling of my downstairs bathroom, and I was also having problems with two toilets. Alpine quickly sent out Elijah who diagnosed a stripped shower valve in the upstairs bathroom which was leaking in the wall. (Eeek!) He also recommended new fill valves for the toilets. Because of their age,…

Toilet installationShower repairPlumbing+ Responsiveness+ Punctuality+ Quality
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We contacted Alpine because the company that performed our home and sewer inspection (Morrison Plus Property Inspections) recommended them. We initially hired Alpine to install a main sewer clean out and hydrojet our main sewer line to clear roots. Along the way, they discovered a worse-than-expected root problem…

Water heater installationPlumbing pipe repairShower repair+ Responsiveness+ Quality+ Professionalism
Geri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed help fast. Could not turn the shower off! He water was pouring out full force, and I scrambled to turn off my water main. Alpine came right away and replaced the cartridge inside the faucet. Well done by nice guys. So fast. Also offered senior discount (over 55). Thanks so much, Alpine!

Shower repair+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jimmy and Sean were quick, knowledgeable and personable. Same day service. Thanks guys!

Shower repair
Lorri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $700–800Great priceShower repairService not listed
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Water heater installationShower repair
Twila13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality

Price

$555+41% vs typical repiping services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning71$104–$353
Toilet repair48$56–$380
Plumbing pipe repair48$214–$1.4k
Plumbing leak detection36$205–$638
Water heater installation33$977–$2.4k
Plumbing leak repair20$228–$1.7k
Faucet repair18$39–$457
Sewer repair17—

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