Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Alpine Plumbing, Heating, and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alpine Plumbing, Heating, and Air

Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 910 Google reviews

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Report card

Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Plumbing, Heating, and Air is better than 88% of repiping services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 85% of repiping services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Plumbing, Heating, and Air is better than 93% of repiping services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 97% of repiping services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Plumbing, Heating, and Air is better than 100% of repiping services.A
100

Reviews for your job

Customers hired Alpine Plumbing, Heating, and Air for 8 kinds of job.

Alpine Plumbing, Heating, and Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$289–$535
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Water heater repair”

Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What can I say! Awesome and fast service! Shawn was a fanatic dude.

Great priceWater heater repair
Kupp4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The technicians were very professional and knew exactly where the leaks were through the use of detection devices and was able to isolate the problem quickly. However, the work required breaking open the floor and dry wall spanning 3 - 4 days to complete the work. Overall very satisfied with the work.

Paid $2,000+Not surePlumbing leak detectionPlumbing pipe repairWater heater repair
Sherman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My water heater was down and I am so glad that my friend recommended me with Alphine Plumbing! Shoutout to Vince, Shawn, Edgar & John for helping me in getting my hot water back. The Alpine team helped me calling the Navien team to get the new part replaced through warranty. I found out my water is very hard so…

Paid $2,000+Great priceWater heater installationWater heater repair
Gloria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Solman was so friendly. An outstanding representative of your company. His character is what will encourage me to contact Alpine Plumbing when I need help in the future. Thank you, Solman.

Paid $1–200Reasonable priceWater heater repair
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Solmon gave great service for our water heater. Would definitely recommend. Quick same day service.

Water heater repair
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service fixing my amateur water heater installation and putting a new hose bib on in the front yard. Thanks!

Paid $900–1,000Reasonable pricePlumbing pipe repairWater heater repair
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alpine has saved me on several occasions! They respond immediately, I have never received an inflated invoice due to an emergency service, communication is great, they answer all my questions, explain any diagnosis, quality work, clean up after, everyone from the field to the office have been friendly - finding them…

Paid $1,000+Great priceToilet repairWater heater installationDrain cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Found this company on Yelp and they responded very quickly (within 30 minutes of submitting a job proposal via the app). That was around 11:00am and they had a technician scheduled to come at 2:00 the same day. The plumber/technician Ruben Laura checked out the water heater and immediately got to work—the company…

Paid $400–500Reasonable priceWater heater repair
LucieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I’ve used Alpine. They are now my go to plumbers. I was having a gas leak from my water heater valve. They quickly fixed the issue. They were great.

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
annie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My mom’s water heater needed replacing (very old and takes awhile to heat water). I saw an ad for alpine and decided to get a quote. Bryan came out same day (Sat) to provide me with a quote and installed on Monday with Gilbert. Super communicative and responsive. Told me before they were heading out to my house.…

Water heater repair+ Responsiveness+ Quality+ Professionalism
NancyEdited 7 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceWater tank repairWater heater repair

Price

$555+41% vs typical repiping services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning71$104–$353
Toilet repair48$56–$380
Plumbing pipe repair48$214–$1.4k
Plumbing leak detection36$205–$638
Water heater installation33$977–$2.4k
Plumbing leak repair20$228–$1.7k
Faucet repair18$39–$457
Sewer repair17—

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