Ronald Malone3 reviews
Dewayne Excellent, very knowledgeable & profession .vs several that have been here in the past .
Review from Google · view on Google
Alta Property Services
Alta Property Services at a glance
Customers frequently cite punctuality, professional communication, and thorough explanations as key aspects of plumbing services like leak repair and fixture replacement. However, several low-star reviews describe instances of cancelled appointments, unreturned calls, and billing disputes where additional charges were applied without clear justification or warranty approval.
- Google rating: 4.8 out of 5 from 118 reviews (92% five-star).
- Reviews on this page: 118 Google reviews (107 with written comments, 4 with photos).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: October 23, 2026.
- Service: Property Cleanup Service serving Elgin, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★118 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
tolulope lamina1 review
Very nice and patient and did a wonderful job with out leaking in the basement
- Price assessment: Great price
- Services: Repair water fixtures, Plumbing fixture installation
Review from Google · view on Google
c corley1 review
Dwayne Plummer was wonderful.
- Services: Plumbing fixture installation
Response from the owner · a week ago
Thank you so much for the 5-star review! We're thrilled our team member made such a great impression, and we'll be sure to pass your kind words along. Everyone at Alta Property Services takes real pride in the care we bring to every job, and we truly appreciate you trusting us. We look forward to helping you again anytime!
Review from Google · view on Google
James Perkins4 reviews
Very professional, kind and very detailed. Welcoming person. Loved his work
Response from the owner · a week ago
James, thank you for the kind words. We're glad our technician was professional, detailed, and welcoming, and that you loved the work. Everyone at Alta Property Services appreciates you sharing this.
Review from Google · view on Google
Gabriel Camacho1 review
Chris was great and professional!
Response from the owner · a week ago
Gabriel, thank you for the kind words about our technician's professionalism. Friendly, professional property service is exactly what we want every Alta Property Services customer to get. We appreciate you choosing us and look forward to helping you again.
Review from Google · view on Google
Lillian Johnson1 review
Dewayne plummer has come to the house with well respect and complete the problem in a great way i will recommend him to any customers.
Response from the owner · a week ago
Thank you, Lillian! We're glad our plumber could take care of the issue with care and respect for your home. That recommendation means a lot to everyone at Alta Property Services, and we'll be here whenever you need plumbing help again.
Review from Google · view on Google
patti moore3 reviews
Leak in kitchen sink, Booker was wonderful, respectful very happy with everything. Confortable with him being in my home. Will request your company in the future
Response from the owner · a week ago
Thank you so much, Patti! We're glad our technician could take care of that kitchen sink leak and that you felt comfortable having him in your home, because respecting your space matters a lot to us. It means a great deal that you'd call Alta Property Services again, and we'll be here whenever you need plumbing help in the future.
Review from Google · view on Google
Danette1 review
Knowledgeable and informative.
- Services: Repair water fixtures
Response from the owner · a week ago
Danette, thank you for taking the time to leave Alta Property Services a review! Our team works hard to explain each step of the job clearly so you always know what to expect, and we're glad that came through for you. We appreciate your trust and look forward to helping you again whenever you need us.
Review from Google · view on Google
Charles Smith5 reviews
Booker is the best, very knowledgeable great Job,anymore issues I would like to have Mr Booker!!!!
- Price assessment: Great price
- Services: Tile work installation
Response from the owner · 2 weeks ago
Thank you, Charles! We're thrilled our technician's know-how and great work made such an impression. At Alta Property Services, we know how much it means to have someone you trust, so if anything else comes up, just mention this visit when you call and we'll do our best to send the same tech your way.
Review from Google · view on Google
Arthur Morris6 reviews
Dewayne plummer very professional and great service
- Price assessment: Great price
Response from the owner · 2 weeks ago
Arthur, thank you for the kind words about our plumber. Professional, friendly plumbing service is exactly what we aim for at Alta Property Services, and we're glad the visit went well. We appreciate you choosing us!
Review from Google · view on Google
Business details
- Address: 30 W Fay Ave, Addison, IL 60101
- Phone: (630) 461-9229
- Website: altapropertyservices.com
- Service area: Elgin, IL