Customers frequently praise the shop for handling complex wedding dress alterations with speed, often completing work within two fittings or short notice. Reviews highlight the staff's attentiveness to detail, clear communication regarding pricing and adjustments, and a calm, professional atmosphere that puts brides at ease. However, some lower-rated experiences cite issues with missed deadlines, uncommunicated structural changes to garments, and difficulty resolving fit problems after initial pickups.
Google rating: 4.9 out of 5 from 738 reviews (96% five-star).
Reviews on this page: 738 Google reviews (660 with written comments, 73 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 20, 2026.
Service: Hemming Service serving Cincinnati, Ohio.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
738 reviews on Google
5★712
4★10
3★4
2★4
1★8
Reviews from Google, shown as published (original wording, unedited).
MW
Miranda WuestefeldLocal Guide · 11 reviews
★★★★★
I was only in the United States for 2 weeks, and they managed to help me within that time! Amazing! I called ahead of time to ask if it would be possible for my wedding dress to be altered within that time frame, and she assured me they would take care of me.. and they did! Thank you so much for all of your care and professionalism!
Response from the owner · 6 days ago
Dear Miranda,
I appreciate you for sharing your lovely experience,
It’s our pleasure,
You deserve the best.
Thanks for choosing us.
Thanks
Mojdeh
I got quotes from 3 businesses for my wedding dress alterations. Not only was Alterations by Toni the most affordable, but they were the most caring and professional. Mojdeh tremendously exceeded my expectations: she was so thoughtful, thorough, and extremely skilled. But what stood out was how calm she made me feel. Her business is quiet, peaceful, beautiful, and I just knew I was in good hands and could relax and trust that this piece of my wedding was taken care of. Not to mention, the alterations were stunning. My dress was flawless and she made sure I looked perfect on my wedding day. I cannot recommend this business enough.
Response from the owner · a week ago
Dear Alisa,
You look stunning.
Thanks for sharing your wonderful moments with us.
I appreciate you for your amazing feedback.
It’s our pleasure.
With the best wishes,
Mojdeh
Both my first and second wedding dress fitting were such a great experience. Mojdeh went above and beyond to ensure everything is perfect with the dress and took the time to explain all changes to me and my family. Her under bustle is so unique and she took the time to show my family how to do it. She is amazing!
Response from the owner · 3 weeks ago
Dear Sidney
It’s our pleasure.
Thanks for choosing us and thanks for sharing your wonderful feedback.
With the best wishes,
Mojdeh
10000 stars!!! Everyone is beyond amazing. They're work was stunning. I couldn't recommend enough! She made my dream wedding dress. She made it fit like a glove! They're amazing! 🥰🥰🥰🥰
Response from the owner · 3 weeks ago
Dear Delilah,
Thanks for choosing us,
It’s our pleasure to be a part of your wedding day.
You deserve the best.
With the best wishes,
Mojdeh