How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%10+0.7Momentum penalty85−1.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREAlvin's Auto Center
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 373 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Alvin's Auto Center for 8 kinds of job.
Alvin's Auto Center for oil change
Clear ✕All 85 Google reviews tagged “Oil change” · showing 40
I brought my 2022 Toyota 4Runner in for 120k mile maintenance at Alvin's Auto Center in Willow Glen, San Jose, and it was by far the best experience I've had at any shop in the city. What really stood out was their technology — the way they handle inspections, communication, and customer service is on another level.…
I have used Alvin's Auto Center for the past year. Every time I have been greeted by friendly and professional people. I completely trust them with my vehicles. They keep you updated through the entire time they have your vehicle. I highly recommend this company for any and all vehicle repairs. Family owned friendly business in Willow Glen.
I think it was slightly overpriced, but I did not shop around. The service was done as expected. Brake fluid, oil change, and transmission fluid was done promptly and making the appointment was very easy. Vehicle inspection and their process of sending the results of the inspection was very easy to use. I declined…
Had a very good experience, very through with the diagnoses, and estimates are very concise, did a through inspection on vehicle and will certainly do the rest of the maintenance required on my car with this auto center
Extremely overpriced!!! Their prices are even higher than the dealership! They take advantage of people who don't know much about cars. I strongly advise against coming here.
Took great care of my 14 year old Honda Civic including a small mystery cover that fell off from somewhere in the engine
It has been a month now and I would say Alvin did some good work. I just needed an oil change, a wheel alignment, and transmission fluid. They offered to change wipers and the battery to my car keys. Of course, I am a lazy person and I had the supplies already. They installed the wipers I had in my trunk. I went…
These guys are the best! They are always thorough but never pushy. Their prices are reasonable. They go above and beyond to make sure we can get our family car back and running before we have time to miss it.
I've been using Alvin's for a few years now and am always very happy with their service. It's a super nice family-owned business.
Very pleasant to work with, knowledgeable and efficient for a reasonable price.
First, both Tony and Sam are very courteous and polite. They explain everything, they identify the issues and go over it in detail, including sending online photos of affected parts before any work is done. And then they answer any questions. And they also asked me to look up previous work done elseware to make sure…
Brought my Lexus 250 and Honda Civic here for engine oil and filter changes, tire rotations, AC repair, etc. Have been going here for years for basically any car maintenance needed. Tony and staff are extremely helpful. Also huge plus you can schedule appointments online!
I have been going to Alvin's to get my oil changed and issues diagnosed for two years now - after doing research and finding Alvin's! The team was very detailed and knowledgeable, and the manager was able to describe all of their findings in detail to me. I’ve met multiple employees at the shop and have been so…
I recently purchased a 2018 Lexus, and although low miles I wanted to have it serviced and not pay dealer price, so I went online. Alvin's had many good reviews, but closed on weekends, my days off from work. However, I was given veterans day off, so around noon I called Alvin's. I was told they are booked for the…
Alvin's auto always does a great job at fair prices. They have kept my car well maintained for years and I'm so happy they have a more convenient San Jose location now.
Efficient and great overall value. The team takes the time to explain everything and does a thorough job.
These guys are on top of it. Superb communications via phone/text/email….whatever accommodates the client. High tech analysis, quality service, and high security property,. ..Not the cheapest, not the most expensive. Very fair in letting you make the decision on services to be selected.They are now my service center…
Great service. Professionals at their best! I highly recommend Alvin's Auto Center.
Alvin and Tony both very courteous and professional. Very clean shop and provide timely service.
They have a very knowledgeable and friendly staff. Solid work on our cars.
The employee working the front desk was very friendly and helpful.
The team at Alvin’s were great. They offer a free towing option if your within 3-miles which was wonderful. My ride needed a lot of work and they were relatively quick and communicated very well. Prices seemed very fair. I do think they should waive the $155 inspection fee if the customer agrees to perform the…
Alvin’s Auto is my go to for servicing my 2019 Hyundai Tucson. Their customer service is excellent and their pricing is reasonable. They’re fast and efficient and always have my car ready as promised. I highly recommend them!
I love this place, found them on yelp and they are so close to work so I was able to drop it off and walk to work. Super friendly and explained everything well. Great customer service!! Will be coming here for my auto maintenance needs. They also gave me access to pick up my car after they closed because I got off of work late.
The team at ALVINS Auto Center has always given us First Class service with our Toyotas, Mini, and Porsche! Japanese & European makes, they have imports covered with their automotive knowledge, vast skill sets…and top notch honest/friendly customer service that keeps us loyal for many years to come! Many thanks to Tony and his entire team!
This was my first time at Alvin's Auto Center. I was treated very professionally and was kept informed through out the car serving about any things extra which might need further attention. I left my car and they finished in great time and notified me when I could come by to get the car. I found this Auto Center…
Took my wife's car in due to a check engine light. Very friendly staff, reasonable prices and outstanding communication. The quote process and approval was very easy.
The service at Alvin’s was very professional
I have been a customer of Alvin's Auto for about 30 yrs. First in Milpitas and now at their Willow Glen location. What I love about Alvin's is that I don't have to fear being taken advantage of. They have always been honest, straight forward and fair in their pricing. Over these many years, they have serviced my…
Great service. Excellent customer service
Great place to have your complete auto service, period!
Superb customer service! Besides the oil change on my Mercedes ML-350, Alvin’s Auto provided me with a detailed diagnosis at no extra charge because of the check engine light. I now have a better idea of what needs to be done to keep my car running efficiently. I highly recommend their services.
I've had two great experiences here. They work fast, they finish on time or before, and the cost is very reasonable. I've found my new service shop!
Took my Mini Coop to Alvin's Auto for the first time last week because it needed oil (emergency!) I love that they have an online system to book your appointment. You can also chose which services to accept or decline, automated. Picked up my car the next day and paid a reasonable price as well. Tony was very…
Was easy and quick. Very friendly service. Exactly what I needed.
Excellent customer service , prompt, reliable, honest, nothing but positive experience with Alvin’s auto repair off of Lincoln in San Jose
Excellent service. Friendly, knowledgeable, and honest. Everything you hope to find in auto repair and rarely find. They always go the extra mile and make it easy for me to get text updates.
Heartily recommended! Reliable service, high quality car care, and easy to schedule appointment.
Anthony and team were fantastic. Respectful of my time, thorough explanations with pictures to validate. Competitive pricing, professional looking work area. Will return. 10/10 recommend.
GREAT customer service (Tony) and same day service. I highly recommend!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 93 | — |
| Oil change | 85 | — |
| Vehicle Inspection | 41 | — |
| Auto engine diagnostic | 40 | — |
| Wheel alignment | 37 | — |
| Brakes | 34 | — |
| Engine repair | 28 | — |
| Air & cabin filter replacement | 26 | — |
