Alvin's Auto Center
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 373 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Alvin's Auto Center for 8 kinds of job.
Alvin's Auto Center for oil change
Clear ✕All 85 Google reviews tagged “Oil change” · showing 60
I brought my 2022 Toyota 4Runner in for 120k mile maintenance at Alvin's Auto Center in Willow Glen, San Jose, and it was by far the best experience I've had at any shop in the city. What really stood out was their technology — the way they handle inspections, communication, and customer service is on another level.…
I have used Alvin's Auto Center for the past year. Every time I have been greeted by friendly and professional people. I completely trust them with my vehicles. They keep you updated through the entire time they have your vehicle. I highly recommend this company for any and all vehicle repairs. Family owned friendly business in Willow Glen.
I think it was slightly overpriced, but I did not shop around. The service was done as expected. Brake fluid, oil change, and transmission fluid was done promptly and making the appointment was very easy. Vehicle inspection and their process of sending the results of the inspection was very easy to use. I declined…
Had a very good experience, very through with the diagnoses, and estimates are very concise, did a through inspection on vehicle and will certainly do the rest of the maintenance required on my car with this auto center
Extremely overpriced!!! Their prices are even higher than the dealership! They take advantage of people who don't know much about cars. I strongly advise against coming here.
Took great care of my 14 year old Honda Civic including a small mystery cover that fell off from somewhere in the engine
It has been a month now and I would say Alvin did some good work. I just needed an oil change, a wheel alignment, and transmission fluid. They offered to change wipers and the battery to my car keys. Of course, I am a lazy person and I had the supplies already. They installed the wipers I had in my trunk. I went…
These guys are the best! They are always thorough but never pushy. Their prices are reasonable. They go above and beyond to make sure we can get our family car back and running before we have time to miss it.
I've been using Alvin's for a few years now and am always very happy with their service. It's a super nice family-owned business.
Very pleasant to work with, knowledgeable and efficient for a reasonable price.
First, both Tony and Sam are very courteous and polite. They explain everything, they identify the issues and go over it in detail, including sending online photos of affected parts before any work is done. And then they answer any questions. And they also asked me to look up previous work done elseware to make sure…
Brought my Lexus 250 and Honda Civic here for engine oil and filter changes, tire rotations, AC repair, etc. Have been going here for years for basically any car maintenance needed. Tony and staff are extremely helpful. Also huge plus you can schedule appointments online!
I have been going to Alvin's to get my oil changed and issues diagnosed for two years now - after doing research and finding Alvin's! The team was very detailed and knowledgeable, and the manager was able to describe all of their findings in detail to me. I’ve met multiple employees at the shop and have been so…
I recently purchased a 2018 Lexus, and although low miles I wanted to have it serviced and not pay dealer price, so I went online. Alvin's had many good reviews, but closed on weekends, my days off from work. However, I was given veterans day off, so around noon I called Alvin's. I was told they are booked for the…
Alvin's auto always does a great job at fair prices. They have kept my car well maintained for years and I'm so happy they have a more convenient San Jose location now.
Efficient and great overall value. The team takes the time to explain everything and does a thorough job.
These guys are on top of it. Superb communications via phone/text/email….whatever accommodates the client. High tech analysis, quality service, and high security property,. ..Not the cheapest, not the most expensive. Very fair in letting you make the decision on services to be selected.They are now my service center…
Great service. Professionals at their best! I highly recommend Alvin's Auto Center.
Alvin and Tony both very courteous and professional. Very clean shop and provide timely service.
They have a very knowledgeable and friendly staff. Solid work on our cars.
The employee working the front desk was very friendly and helpful.
The team at Alvin’s were great. They offer a free towing option if your within 3-miles which was wonderful. My ride needed a lot of work and they were relatively quick and communicated very well. Prices seemed very fair. I do think they should waive the $155 inspection fee if the customer agrees to perform the…
Alvin’s Auto is my go to for servicing my 2019 Hyundai Tucson. Their customer service is excellent and their pricing is reasonable. They’re fast and efficient and always have my car ready as promised. I highly recommend them!
I love this place, found them on yelp and they are so close to work so I was able to drop it off and walk to work. Super friendly and explained everything well. Great customer service!! Will be coming here for my auto maintenance needs. They also gave me access to pick up my car after they closed because I got off of work late.
The team at ALVINS Auto Center has always given us First Class service with our Toyotas, Mini, and Porsche! Japanese & European makes, they have imports covered with their automotive knowledge, vast skill sets…and top notch honest/friendly customer service that keeps us loyal for many years to come! Many thanks to Tony and his entire team!
This was my first time at Alvin's Auto Center. I was treated very professionally and was kept informed through out the car serving about any things extra which might need further attention. I left my car and they finished in great time and notified me when I could come by to get the car. I found this Auto Center…
Took my wife's car in due to a check engine light. Very friendly staff, reasonable prices and outstanding communication. The quote process and approval was very easy.
The service at Alvin’s was very professional
I have been a customer of Alvin's Auto for about 30 yrs. First in Milpitas and now at their Willow Glen location. What I love about Alvin's is that I don't have to fear being taken advantage of. They have always been honest, straight forward and fair in their pricing. Over these many years, they have serviced my…
Great service. Excellent customer service
Great place to have your complete auto service, period!
Superb customer service! Besides the oil change on my Mercedes ML-350, Alvin’s Auto provided me with a detailed diagnosis at no extra charge because of the check engine light. I now have a better idea of what needs to be done to keep my car running efficiently. I highly recommend their services.
I've had two great experiences here. They work fast, they finish on time or before, and the cost is very reasonable. I've found my new service shop!
Took my Mini Coop to Alvin's Auto for the first time last week because it needed oil (emergency!) I love that they have an online system to book your appointment. You can also chose which services to accept or decline, automated. Picked up my car the next day and paid a reasonable price as well. Tony was very…
Was easy and quick. Very friendly service. Exactly what I needed.
Excellent customer service , prompt, reliable, honest, nothing but positive experience with Alvin’s auto repair off of Lincoln in San Jose
Excellent service. Friendly, knowledgeable, and honest. Everything you hope to find in auto repair and rarely find. They always go the extra mile and make it easy for me to get text updates.
Heartily recommended! Reliable service, high quality car care, and easy to schedule appointment.
Anthony and team were fantastic. Respectful of my time, thorough explanations with pictures to validate. Competitive pricing, professional looking work area. Will return. 10/10 recommend.
GREAT customer service (Tony) and same day service. I highly recommend!
They always do a great job, Tony is pleasant and very helpful!
Excellent service! Been using this auto shop for almost a year now. This shop’s service is above amazing, highly knowledgeable, and very professional. I would highly recommend them to anyone.
They were able to fit me in the same day and were super friendly, professional, and helpful. Great team! Would definitely go back
Tony and his crew at Alvin’s Auto Center did an excellent job on my car; I feel like I am driving a brand new car again. Excellent customer service, honest value, very thorough with their inspections, and high quality job done. Highly recommend Alvin’s Auto Center for anyone looking for their auto repair and maintenance needs.
I drive 1.5 hrs just so this shop can take care of my cars needs. Their customer service is excellent. Their prices are fair. I love the format they use so that clients can see what the mechanical issues are, pictures of the issues, and quote prices you can click on to approve or deny. The whole process is…
I took it in for a possible oil leak and it none were found. I had them perform an oil change as it was due.
I had an issue with my 2013 Honda Civic where all my lights turned on in the dashboard. Alvin’s auto center, did a full diagnostic, and figured out exactly what the problem was and sent over pictures and a full quote which was very reasonable. I especially loved how technology advanced they are where you can get all…
It was a good service and great warranty when buying a car from the owner of the shop. Great service.
this place was a good find for me ...close to home and specialize in my vehicle type in this case toyota. good responsive personable customer support and fair cost. had front axles + wheel bearings and shaft bushing replacement. service was timely and communications on point at every step.
A perfect local spot right on the outskirts of Willow Glen (and right in my backyard)! Alvin's online appointment scheduling system was very easy and they confirmed my appointment within a few hours and I was able to get an oil change in a timely fashion (didn't have to schedule weeks out), which was a bit overdue.…
Everyone was friendly and nice. What I liked the most was that they use pictures with their inspection of the car that shows an exact detail of what is going on. This is the first place I’ve ever seen use that and I loved it!
I took my 2011 Subaru Tribeca to Alvin’s for multiple long-needed repairs. I found Cal to be very knowledge, polite, professional and courteous. He prioritized the repairs and explained every sufficiently. The car runs great, and I will definitely return.
Staff is really nice but the prices are insanely high. I paid double what it usually costs me for an oil change.
I have been using Alvin's Auto Center exclusively for 13+ years. Excellent service as always! Reliable, honest, trustworthy.
This was my first visit to Alvin's, for my newly purchased 2009 Prius. I am very happy with the attentive and knowledgeable service Tony and Andy provided. They even spotted some items that the local Toyota dealership had gotten wrong in its pre-purchase inspection of the car. Overall the work performed at Alvin's…
Tony was so great to work with. Customer service plus!
I have been bringing in my vehicles to Alvin‘s auto care for years now. Alvin and his son Tony are absolutely amazing. They have always taken care of me on multiple occasions. They’re friendly and they’re honest. I highly recommend them if you’re looking to getting your car repair tuneup or work on. They have two…
I took my daughter's car here for an overdue oil change and to replace an engine shield. I had no problems getting an appointment, and the work was done within a day and at a good price. They also did a general inspection which was good as we hadn't had her car serviced in some time. They suggested some additional…
Awesome costumer service and great work at a very fair price. I will use them again soon.
Alvin’s Auto is our go to spot when our vehicles are in need of some TLC. Alvin and Anthony are trustworthy and know exactly what they are doing. We’ve taken our vehicles in for regular maintenance to replacing an engine and everything in between. I always walk out understand the scope of work that was completed.…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 93 | — |
| Oil change | 85 | — |
| Vehicle Inspection | 41 | — |
| Auto engine diagnostic | 40 | — |
| Wheel alignment | 37 | — |
| Brakes | 34 | — |
| Engine repair | 28 | — |
| Air & cabin filter replacement | 26 | — |
