Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Alvin's Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%10+0.7Momentum penalty85−1.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Alvin's Auto Center

San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 373 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alvin's Auto Center is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alvin's Auto Center is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alvin's Auto Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alvin's Auto Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alvin's Auto Center is better than 85% of auto repair shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alvin's Auto Center is better than 10% of auto repair shops.F
10

Reviews for your job

Customers hired Alvin's Auto Center for 8 kinds of job.

Alvin's Auto Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 251
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Tires”

Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are the best! They are always thorough but never pushy. Their prices are reasonable. They go above and beyond to make sure we can get our family car back and running before we have time to miss it.

Reasonable priceTiresTire rotationsBrakes
Marty9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First, both Tony and Sam are very courteous and polite. They explain everything, they identify the issues and go over it in detail, including sending online photos of affected parts before any work is done. And then they answer any questions. And they also asked me to look up previous work done elseware to make sure…

Reasonable priceTransmissionAir & cabin filter replacementExhaust
kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought my Lexus 250 and Honda Civic here for engine oil and filter changes, tire rotations, AC repair, etc. Have been going here for years for basically any car maintenance needed. Tony and staff are extremely helpful. Also huge plus you can schedule appointments online!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first repair at Alvin’s, thought I received an incredible service! Nice people, clean shop and my car was done in time for me to go to work the next day. I will return in the future, Alvin’s will be my repair shop!

Great priceTiresAuto tire replacement+ Punctuality+ Quality+ Professionalism
WesleyLocal Guide · 300 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alvin's auto always does a great job at fair prices. They have kept my car well maintained for years and I'm so happy they have a more convenient San Jose location now.

Air & cabin filter replacementTiresAuto engine tuning
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great place to have your complete auto service, period!

ElectricalGeneral repairs & maintenanceWiper blade installation+ Punctuality+ Quality+ Professionalism
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service! Been using this auto shop for almost a year now. This shop’s service is above amazing, highly knowledgeable, and very professional. I would highly recommend them to anyone.

Auto battery maintenanceAuto maintenanceBattery
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony and his crew at Alvin’s Auto Center did an excellent job on my car; I feel like I am driving a brand new car again. Excellent customer service, honest value, very thorough with their inspections, and high quality job done. Highly recommend Alvin’s Auto Center for anyone looking for their auto repair and maintenance needs.

Auto maintenanceAuto tire replacementBrakes
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first visit to Alvin's, for my newly purchased 2009 Prius. I am very happy with the attentive and knowledgeable service Tony and Andy provided. They even spotted some items that the local Toyota dealership had gotten wrong in its pre-purchase inspection of the car. Overall the work performed at Alvin's…

Air & cabin filter replacementBrakesOil change
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Alvin and Anthony took time to thoroughly explain the work needed. They sent me an approve/decline list of suggested repairs w photos and estimates. They were awesome and my used rav4 now runs great! I highly recommend Alvin’s

Air & cabin filter replacementGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
HankLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time at Alvin's. I needed to have a catalytic converter cover installed and they were listed on the website as an installer of the product I was looking for. They were very friendly. Quick. And as far as I can tell, they did a great job.

ExhaustGeneral repairs & maintenanceTires
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I looked up Alvin’s online while seeking to repair the AC for my husband’s Nissan Versa. They charged the unit with dyed coolant. There were no leaks. (If there had been leaks, the dye would have supposedly allowed them to locate the areas that needed repair.). The coolant had dissipated over a long period of…

A/C installation & repairBrakesAir conditioning+ Quality+ Professionalism+ Value
Jeremie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementTiresOil change
Yunfei4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change
KellyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

TiresWheel alignment
Matthew4 years ago★★★★★

Rating only, no written review.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Brandon5 years ago★★★★★

Rating only, no written review.

Engine repairOil changeTires+ Punctuality+ Quality+ Professionalism
VrajLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Noel5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
LaLaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Arrianna5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceTiresService not listed+ Punctuality+ Quality+ Professionalism
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceTires+ Quality
Magician8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

TiresWheel alignment+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 52%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance93—
Oil change85—
Vehicle Inspection41—
Auto engine diagnostic40—
Wheel alignment37—
Brakes34—
Engine repair28—
Air & cabin filter replacement26—

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