Experts Reviews · Company report
Alvin's Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%10+0.7Momentum penalty85−1.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Alvin's Auto Center

San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 373 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alvin's Auto Center is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alvin's Auto Center is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alvin's Auto Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alvin's Auto Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alvin's Auto Center is better than 85% of auto repair shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alvin's Auto Center is better than 10% of auto repair shops.F
10

Reviews for your job

Customers hired Alvin's Auto Center for 8 kinds of job.

Alvin's Auto Center for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 170
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Vehicle Inspection” · showing 20

Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I brought my 2022 Toyota 4Runner in for 120k mile maintenance at Alvin's Auto Center in Willow Glen, San Jose, and it was by far the best experience I've had at any shop in the city. What really stood out was their technology — the way they handle inspections, communication, and customer service is on another level.…

Customer photo from Kevin's review
Great priceTransmissionAir & cabin filter replacementSteering & suspension repair
sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Alvin's Auto Center for the past year. Every time I have been greeted by friendly and professional people. I completely trust them with my vehicles. They keep you updated through the entire time they have your vehicle. I highly recommend this company for any and all vehicle repairs. Family owned friendly business in Willow Glen.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Huy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I think it was slightly overpriced, but I did not shop around. The service was done as expected. Brake fluid, oil change, and transmission fluid was done promptly and making the appointment was very easy. Vehicle inspection and their process of sending the results of the inspection was very easy to use. I declined…

Not sureTransmissionTire rotationsVehicle Inspection
Gerardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a very good experience, very through with the diagnoses, and estimates are very concise, did a through inspection on vehicle and will certainly do the rest of the maintenance required on my car with this auto center

Reasonable priceAuto engine diagnosticVehicle InspectionVehicle safety inspection
melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

took car in for a ppi and they were very transparent and thorough in their diagnostic

Vehicle Inspection
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brought my 2002 VW Eurovan in for an inspection and AC repair. The entire experience was outstanding. Tony, the manager, is knowledgeable, friendly, helpful, and patient, and the team prepared my vehicle for a fun, safe, camping trip, with sn air-conditioned drive! Wholeheartedly recommend Alvin’s.

General repairs & maintenanceVehicle InspectionA/C installation & repair
KristianneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Find integrity at Alvin’s Auto Center - stop letting other repair shops exploit you! After being stranded for six months and losing $8,000 to incompetent mechanics, I was at my breaking point. Then I found Maintenance For Mom’s who lead me to Alvin’s. Unlike the others, Sam and Anthony didn't just "guess"—they…

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been to Alvin’s auto center on many occasions for all my vehicles. They are simply the best. Starting with Sam who runs the place. He is professional, explains everything thoroughly and will go through all options with you. He is very knowledgeable and respectful . Their technicians are top notch and have…

Reasonable priceGeneral repairs & maintenanceElectricalVehicle Inspection
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prices are reasonable, they work incredibly fast, the staff is friendly and goes above and beyond. Too many places feel like they are ripping you off or have awful communication. Not this place. These guys do an amazing job.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Took great care of my 14 year old Honda Civic including a small mystery cover that fell off from somewhere in the engine

Reasonable priceVehicle InspectionOil change
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very pleasant to work with, knowledgeable and efficient for a reasonable price.

Reasonable priceTire rotationsVehicle InspectionOil change
kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought my Lexus 250 and Honda Civic here for engine oil and filter changes, tire rotations, AC repair, etc. Have been going here for years for basically any car maintenance needed. Tony and staff are extremely helpful. Also huge plus you can schedule appointments online!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Irena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highly recommend! Always fast, professional and reasonably priced. My car will last me forever! Thank you!

Great priceAuto engine diagnosticVehicle InspectionVehicle safety inspection
JeffLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I recently purchased a 2018 Lexus, and although low miles I wanted to have it serviced and not pay dealer price, so I went online. Alvin's had many good reviews, but closed on weekends, my days off from work. However, I was given veterans day off, so around noon I called Alvin's. I was told they are booked for the…

Vehicle InspectionOil change+ Punctuality+ Quality+ Professionalism
WesleyLocal Guide · 300 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alvin's auto always does a great job at fair prices. They have kept my car well maintained for years and I'm so happy they have a more convenient San Jose location now.

Air & cabin filter replacementTiresAuto engine tuning
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super in-depth inspection!! Very helpful and caring every step of the way ^_^

Vehicle Inspection
Elias3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Professionals at their best! I highly recommend Alvin's Auto Center.

Auto maintenanceGeneral repairs & maintenanceOil change
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Alvin and Tony both very courteous and professional. Very clean shop and provide timely service.

Air & cabin filter replacementBrakesAir conditioning
DebLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They have a very knowledgeable and friendly staff. Solid work on our cars.

A/C installation & repairAuto A/C rechargeGeneral repairs & maintenance
vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love this place, found them on yelp and they are so close to work so I was able to drop it off and walk to work. Super friendly and explained everything well. Great customer service!! Will be coming here for my auto maintenance needs. They also gave me access to pick up my car after they closed because I got off of work late.

Auto maintenanceOil changeVehicle Inspection

Show more vehicle inspection reviews (21 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 52%Overpriced 6%Not sure 6%

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