Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts
Google reviews for Amanda’s Maid Cleaning Services highlight thorough deep cleaning, punctuality, and responsive communication, with customers noting that homes often smell fresh and look spotless after visits. While most praise the professional and efficient nature of the work, a minority of low-star reviews criticize the pricing relative to the effort provided. These negative comments frequently mention missed areas during deep cleans, discrepancies between quoted and final charges, and insufficient resolution when staff failed to complete the job as agreed.
Data from Google, last updated November 2, 2026.
1,023 Google reviews we collected
Phrases our text analysis found in 896 written reviews
How often each topic comes up in the written reviews
We read 896 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Absolutely blown away by the attention to detail and the care that this team took to clean my home.”
“…oken vacuum, a bucket for a mop, minimal surface level cleaning , not detail oriented, and cut ALL corners possible.…”
“The team is professional, responsive, and my house looks amazing!”
“The ladies were professional, friendly, and efficient.”
“If you need a cleaning crew, especially after any kind of renovation or messy project, I highly recommend them.”
“I cannot recommend this company enough, and am so thankful to have found such an excellent company.”
“And Diego communicated clearly and often to keep things moving smoothly.”
“Their service was fantastic, and their price was extremely fair!”
“Very expensive for the amount of time/work dedicated.”
“They exceeded expectations and the team is very courteous, respectful and honest”
“They are not transparent with pricing (prices went up and it was not mentioned until I received the bill).”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,023 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The team is professional, responsive, and my house looks amazing!! Definitely recommend
Did a great job cleaning up! Great communication as well.
Bri, thank you so much! We're glad you were happy with the cleaning and that our communication made the whole experience easier. A great cleaning service should be stress-free from start to finish, and we're happy we could deliver that for you. We appreciate you choosing Amanda's Maid! Best regards, The Amanda's Maid Team
Excellent work! They exceeded expectations and the team is very courteous, respectful and honest
Kevin, thank you for such kind words! We're especially happy to hear that our team exceeded your expectations and made you feel comfortable with their courtesy, respect, and honesty. Those qualities matter just as much to us as delivering a great cleaning. We truly appreciate your trust in Amanda's Maid and hope to take care of your home again soon! Best regards, The Amanda's Maid Team
Absolutely blown away by the attention to detail and the care that this team took to clean my home. I will absolutely be using them again in the future for regular cleanings!
Kate, we love hearing that our team blew you away! Knowing that you noticed the extra care and attention to detail during your deep cleaning means so much to us. We're especially excited that you're considering Amanda's Maid for regular house cleaning. We'd love to keep that fresh, beautifully clean feeling going! Thank you for trusting us with your home and for sharing such kind words! Best regards, The Amanda's Maid Team
Very happy with the deep cleaning we got! Our house was pristine when we returned. It smelled amazing and it looked great throughout. Would definitely use them again!
Kristin, there's nothing better than coming home to a freshly deep-cleaned house! We're so happy to hear that everything looked pristine and smelled amazing when you returned. That's exactly the feeling we want our clients to experience! Thank you for choosing Amanda's Maid and for sharing your experience. We'd love to help you keep your home looking and feeling its best again! Best regards, The Amanda's Maid Team
I honestly cannot say enough good things about this cleaning crew! We recently had our floors sanded, and the amount of dust left throughout our house was absolutely overwhelming. They came in and completely transformed the place. They cleaned EVERYTHING — the walls, blinds, floors, surfaces, and all the areas that had been covered in that fine dust — and when they were finished, our house was literally spotless. They were thorough, professional, friendly, and clearly took pride in their work. Walking back into a clean house after dealing with all that dust was such a relief. I truly don’t know what we would have done without them! If you need a cleaning crew, especially after any kind of renovation or messy project, I highly recommend them. They did an incredible job and absolutely exceeded our expectations!
Meredith, this is so wonderful to hear! We know how overwhelming that fine dust can be after a renovation, especially when it seems to settle on absolutely everything! We're so glad our team could take that stress off your shoulders and make your home feel clean and comfortable again. It means a lot that you noticed the attention given to the walls, blinds, floors, and all those dusty surfaces. That's exactly the kind of difference we love making with a thorough post-renovation cleaning! Thank you for trusting Amanda's Maid and for recommending us to others in the Charlotte area. We're thrilled we could help you enjoy your home again! Best regards, The Amanda's Maid Team
I cannot recommend Amanda’s Maid enough! From booking to the actual cleaning, the entire experience was seamless and professional. The team was incredibly thorough, attentive to detail, and exceeded our expectations. Our home looks and smells amazing, and my husband and I couldn’t be happier with the results. Truly worth every penny! We’ll absolutely be booking again!
Kelyn, what a wonderful review! We're so happy that you and your husband loved the results and that your home looks and smells amazing! It's especially nice to hear that everything went smoothly, from booking to the final cleaning. Our team takes pride in those little details that make a big difference. Thank you for recommending Amanda's Maid and trusting us with your home. We can't wait to make it sparkle again! Best regards, The Amanda's Maid Team
Honestly not sure how they get such good reviews. Very expensive for the amount of time/work dedicated. I have had 3 or 4 deep cleanings with them and every single time I’ve had to point out pretty obvious things they have missed. Not vacuuming couches, cleaning cabinet facings, missing entire pieces of furniture! I don’t mind paying for a deep clean but I want it to be a deep clean! It is such a pain to have to go back through and point things out. And I don’t know if they are just really bad at estimating jobs but the cleaners twice now have finished 1.5 hours earlier than the time they said. Again wouldn’t mind that if the house was actually fully cleaned! In general the clean was good. My house is cleaner but I just can’t use them going forward anymore. They are not transparent with pricing (prices went up and it was not mentioned until I received the bill). I ended up needing to just vacuum again because their vacuum wasn’t good enough to really clean (I do have cats so getting fur up is very necessary). And they mistakenly gave me names and addresses of other clients when communicating with me.
Katherine, thank you for sharing your feedback and for giving Amanda's Maid the opportunity to care for your home on multiple occasions. We're sorry to hear that your experience didn't consistently meet your expectations. When you brought the missed areas to our attention, we offered to have our team return at no additional charge to address those concerns. We genuinely care about the quality of our work and want every client to feel satisfied with the service they receive. Regarding pricing, as we previously explained, our rates have been adjusted over time, and our cleaning services are priced based on the size of the home and scope of work, rather than strictly on the time spent cleaning. We appreciate your feedback and the opportunities you've given us to serve you. While we're disappointed we couldn't fully meet your expectations, your comments help us identify where we can continue improving. Best regards, The Amanda's Maid Team
Their service was fantastic, and their price was extremely fair! They were so good that I referred them to a friend.
Matthew, this is wonderful to hear! Knowing you were so happy with our cleaning service that you recommended us to a friend is one of the best compliments we could receive. We're also glad you found our pricing fair. Thank you for spreading the word about Amanda's Maid here in Charlotte. We really appreciate your support! Best regards, The Amanda's Maid Team
Amazing service and attention to detail!!! I will definitely recommend their services and use them again for my future needs!
Katrina, we love hearing this! So glad our team’s attention to detail made a difference in your home. Thank you for choosing Amanda’s Maid for your house cleaning and for recommending us to others here in Charlotte. It means a lot to our team, and we’d love to have you back anytime! Best regards, The Amanda's Maid Team
Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts