Customers frequently praise the company for punctual arrivals, clear communication, and reasonable pricing during tub and shower refinishing services. Many reviewers highlight the thoroughness of the work and the responsiveness of the scheduling staff. However, low-star reviews indicate a pattern of durability issues, such as cracks appearing months after service, and instances where promised follow-up repairs were not completed.
Google rating: 4.7 out of 5 from 52 reviews (90% five-star).
Reviews on this page: 52 Google reviews (47 with written comments, 4 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: October 22, 2026.
Service: Bathtub Refinisher serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
52 reviews on Google
5★47
4★1
3★1
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
CR
Chris RidpathLocal Guide · 29 reviews
★★★★★
We had our tub refinished. Unfortunately, there were some very noticeable quality issues that I pointed out before he left including some major "orange peel" and "paint drips". I was told that it would look better when it dried. I waited several days, and it still did not look better.
They offered to come back and fix the defects. This is where things started to just fall apart. No one showed up for the "touch up" visit and when I called asking if they were coming, I was told that the guy went to some other house literally 45 minutes on the other side of the county (who didn't have an appointment). Obviously, that customer had no idea why they were there. The scheduler seemed very disorganized and, despite her mistake, she told me that the technician already went home for the day and that I would have to be scheduled another couple weeks out.
I was surprised that I had to be the one who called to point out that my appointment was missed.
When they finally did end up coming out to fix everything, they did everything in their power to avoid "redoing" the whole thing. While I can appreciate them not wanting to waste time and money, it felt a little bit like they were taking shortcuts.
For my final concern, it was brought to my attention that the owner expects his field guys to fix any of their mistakes on their own time. In other words, the poor guy who had to come back and "fix his own work" didn't get paid for the time he spent fixing it.
The issues did end up getting addressed and the tub looks "ok," but I would probably go with someone else if I were to do it again.
We purchased a rental that needs an updated tub and sink and counter. This was the perfect solution to make the two bathrooms white and bright!
Dave did a great job! We highly recommend them.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for your review! We truly appreciate your business and are glad you’re happy with our service.
What a transformation! Dave’s experience shows with his attention to detail, wonderful communication and the end result of the flawless tub finish. We are super happy we made this call to Amazing Refinishing! They truly do provide amazing results. From checking out the excellent reviews to my call to Judy who guided me through what to expect, I felt confident and after seeing our results on our original tub installed in 1973, it’s clear they are experts. We’re so glad this option was available to us and fully recommend this business with zero reservations. Professional and friendly folks!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you so much for your review! We truly appreciate your business and are glad you’re happy with our service.
We wanted to take a moment to commend the team at Amazing for their service after-the-sale. Our bathtub stubbornly rejected initial re-coating and they returned and made it right. Really impressive company (and the tub looks like new!).
Response from the owner · Edited a year ago
“Thank you so much for taking the time to leave us a review! We truly appreciate your support and are glad to know you had a great experience.”
Amazing refinishing worked me in the week I called as they happened to have an opening and it was literally the only day I had available in the time crunch I had selling my home. The tub looks amazing. Everything was done in one morning. The person scheduling everything was sweet and personable too. I definitely recommend this business to communicate well and get the job done at an excellent standard.
Response from the owner · a year ago
“Thank you so much for taking the time to leave us a review! We truly appreciate your support and are glad to know you had a great experience.”
The guy showed up right on time. He was careful to cover everything from the overspray. He sanded down the rough spots and now our shower pan looks brand new.
Response from the owner · a year ago
“Thank you so much for taking the time to leave us a review! We truly appreciate your support and are glad to know you had a great experience.”
Amazing Refinishing is simply amazing just like the name of their company. Appreciate the fast scheduling and professionalism from Judy and a huge Thanks to Yuri for refinishing our tub/shower combo, it looks Beautiful and brand new again!! He was on time, thorough and cleaned up afterwards. 5 Stars highly recommend
Response from the owner · a year ago
“Thank you so much for taking the time to leave us a review! We truly appreciate your support and are glad to know you had a great experience.”
Honest work which is so important nowadays! Everyone was friendly and easy to work with. Communication was amazing. 100/10 would recommend to everyone.