How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%14+2.1Craft & service 20%63+12.6Value 10%24+2.4Momentum 8%11+0.9Track record 7%96+6.7Accountability 5%39+2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREAmazon Cleaning
Better than 15% of deep cleaning services · #34 of 40
Amazon Cleaning for general housekeeping
Clear ✕All 105 Google reviews tagged “General housekeeping” · showing 60
Amazon Cleaning is a very good and easy company to work with. They take care of my brother's home that I manage. We don't have to be there. They come in, they get the job done, and they are out. They always send the same people and are always professional.
Poor customer service - I do not recommend. I’ve used this cleaning company monthly for almost three years, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to…
Amazon Cleaning provides consistent superior cleaning services. Carmen and Esmeralda are always prompt and cheerful and leave my house sparkling! I would recommend them to everyone!
Very good - courteous and professional cleaning.
Very pleased with Amazon Cleaning the crew were always on time, crew was pleasant and friendly…loved how my home was clean and fresh after the crew was finished.
I’ve used amazon cleaning for the last 5.5 years and have been extremely happy. I’ve had a few different teams but all of the teams have been expert, efficient, and friendly. I frequently and confidently refer Amazon cleaning to friends and family both for regular service and for deep cleans.
Been using Amazon Cleaning for over a year now. We used them for a few big, deep Spring cleanings since 2024 and have actively had them coming once a month for the past year. The customer service / office team is top notch. So extremely helpful and responsive! Anything we need, they help accomidate. The entire…
Very satisfied with the high level of cleaning skills my housekeepers display consistently. Always on time. Never distracted. Very courteous.
Love Amazon! Very careful & thorough
The staff is friendly and efficient.
I was very pleased with the team from Amazon that serviced my home last Thursday. They were on time & friendly. They started from the bottom of my home to the top. Since it was my 1st time they asked questions & offered to do cleaning I had not stated. They were Awesome & I was very pleased. My house still smells…
Amazon is the best. They are crazy professional, very responsive, and the cleaners are consistent. I have found myself just leaving a key and coming home to a perfect house.
Great experience
Mita and Jessie have been cleaning our house for a year now and we really look forward to them coming. They are very professional and always make our home sparkle.✨
Amazon Cleaning is absolutely wonderful! Great communication and our house is spotless with each clean! So happy we made the switch to Amazon cleaning!
We initially hired Amazon Cleaning for a move-out cleaning at our old townhome and were so impressed that we decided to continue using them for our new home in Decatur. Their team is professional, thorough, and incredibly detail-oriented. They do a superb job every time, leaving our home spotless and fresh. On top…
We love Amazon cleaning services! They are hard working and fast cleaners that do a great job.
This company is awesome my pad is fresh and clean! They are on time and are thorough! I will definitely use them again
I have been with Amazon cleaning for over 2 years. I have tried other services in the past and even though they tell you they keep you with the same crew, I would have different people showing up at every service. Once I switched to Amazon cleaning, that wasn’t an issue anymore. We have been with the same crew every…
The cleaned the dirt that I didn't know we had. The team was responsive and moved efficiently to clean our home. I am looking forward to our regularly scheduled cleanings.
I used Amazon Cleaning for a move-in cleaning, and it was worth every penny! They arrived early and got to work right away. The team did an amazing job on the kitchen cabinets and bathrooms, especially since the place had been vacant for quite some time. Everything looked spotless by the time they finished. I’ll…
Team worked very diligently and quickly without sacrificing quality of the clean.
We had a deep cleaning done as we are having a lot of guest from out of state coming to visit, and we were extremely satisfied with the service we received. The company called us about 30 minutes before the cleaners arrived to let us know to expect them within the next 30 minutes. The cleaners very thoroughly…
We just started monthly cleaning using Amazon Cleaning and Victoria and Gisel did an amazing job. They make my life a lot easier.
This was my first time using Amazon Cleaning, and I couldn’t be more impressed. Yari and Brenda were prompt, professional, and incredibly thorough — every space looked spotless and refreshed. Their attention to detail and care truly stood out. I’ll definitely be using their services again and recommending them to others! Thank you again Yari and Brenda!!
I was referred to Amazon by a neighbor. The first time they came, they stayed 4+ hours and did an amazing job. This was my first visit and so far so good. Can't wait to continue to use them.
Highly recommend! I am so thankful to have been referred to them for regular cleans. I have had zero issues in over a year of service now. They do a high-quality job and I like that they send the same team each time on a dependable schedule that you can count on. I trust them in my home.
Great experience! Crew was professional, friendly, and they did a great job. Saw a huge difference in how clean the house was afterwards.
Amazon Cleaning is by far the best and most affordable house cleaning service in Atlanta. Their staff always arrives on time and they leave my home spotless!
Amazon Cleaning has amazing customer service. There have been a number of times I needed to ask for day/time changes or to add a cleaning; they are always flexible and accommodating. The crew does a great job as well!
Always do a great job. I am very happy I found them. Will continue to use them on a biweekly basis. I began with a deep clean which was superb and now maintaining with them. They are extremely good with details!
Amazon Cleaning has done a great job cleaning my house over the past year! My cleaning team has been on time and responsive to my cleaning needs. I highly recommend!
My house hasnt been this clean since we purchased it! Amazing job!
Amazon Cleaning does an excellent job cleaning my home at an affordable price.
We absolutely love Amazon Cleaning. They are extremely responsive and always seem to be able to work with my schedule. The crews are so professional and do such a great and thorough job. We highly recommend Amazon cleaning
I’ve had the same crew cleaning my house once every four weeks and they do an amazing job every time. My wife and I are always very pleased when we come home to an exceptionally clean house on the day they visit.
Reliable service and very responsive. Definitely recommend
We have been so very happy with our service. The team is professional, on-time, thorough, and I haven't had a complaint yet! Highly recommend.
My girls are fantastic! They are always on time and are so professional, yet also very personable. My husband has Alzheimer’s and they are so very understanding of how to interact with him. I have never had a problem with their cleaning - I am amazed at how much they get done during the time they are in my home. I…
We've been using Amazon Cleaning for the last year and have no complaints...the team leaves our house fresh and sparkling!
I’ve used Amazon Cleaning for deep cleanings 1-2 times a year for the past few years. They are very thorough and don’t take short cuts. They are also very timely and polite. Will definitely keep using them for my cleaning needs!
We have had Amazon Cleaning teams take care of our home for over a year now. They always do a wonderful job, are efficient, and their staff is always friendly and helpful when needed. I would recommend them to my family and friends.
Love love love Amazon Cleaning! They are so responsive and professional with maintaining and adjusting visits when necessary and the team of cleaners that they assigned to me have been absolutely wonderful and not only do they do a wonderful job but they are enjoyable to be around during their time in my home.
I’ve had fantastic service every time and my consistent cleaning team knows exactly how I like my house kept. Would strongly recommend this service for regular cleaning.
Professional, efficient, absolutely worth the cost!
Great service and fair price. Will be using them for all deep cleaning needs!
The office was super flexible with setting up my deep cleaning appointment. The cleaners were nice, professional, and flexible as they worked around my dogs, me working from home, and a baby playing/napping. They were very efficient and thorough!
Wonderful company. Very professional and responsive.
We have been thrilled with Amazon Cleaning and are satisfied with every visit! Would definitely recommend
The Amazon team is fantastic. We appreciate their services and will keep using them for a long time.
The team that cleaned for me was amazing! I couldn’t believe the detail they took in cleaning my house. I am excited to continue using Amazon and this team for my monthly cleans. I recommend them highly!
Great Company! We always have the same cleaners unless they are on vacation for any reason. Great quality and price. Our favorite day is cleaning day!
Amazon Cleaning was recommended to us from a friend and I have to tell you they are great. We had a hard time finding a reliable, capable, consistent cleaning company for our home that had great customer service. We were lucky to try out Amazon Cleaning and never looked back. They are trustworthy, responsive and consistent.
Great service!
I have used Amazon cleaning for deep cleans for the past several years and regular bi-monthly cleaning for the past year. All of their employees are professional, thorough, prompt and courteous. I highly recommend them for all cleaning needs in your home.
Amazon Cleaning is fantastic. They respond immediately to inquiries when I call, their cleaners do an excellent job, and they are very professional. I highly recommend Amazon Cleaning!
Great experience every time!
Been using Amazon cleaning for over a year now and have to say my team of cleaners are thorough, consistent, professional and all around amazing!! I highly recommend their service!
I have been using Amazon for about 6 months and have been very pleased with their service. Our team is always on time and extremely friendly. Customer service has been very quick to reply.
Amazon Cleaning is a top-notch professional business. They have been cleaning my home for several years. I stopped for a while during the pandemic. They ensure I have the same crew even after taking a break and changing the frequency. They always do a thorough job. Highly recommend!
vs category
Blue = Amazon, grey = deep cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%14+2.1Craft & service 20%63+12.6Value 10%24+2.4Momentum 8%11+0.9Track record 7%96+6.7Accountability 5%39+2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
