DEEP CLEANING SERVICES · ALPHARETTA, GA
Amazon Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%14+2.1Craft & service 20%63+12.6Value 10%24+2.4Momentum 8%11+0.9Track record 7%96+6.7Accountability 5%39+2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Amazon Cleaning

Better than 15% of deep cleaning services · #34 of 40

4.8★1,048 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
59%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Amazon Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 18

All 6 Google reviews tagged “Office & workplace cleaning”

★★★★★ Merna · 3 months ago

We have a 3,200 sqft home and they did a great job for a reasonable price.

Paid $500+Great priceOffice & workplace cleaningMoving-related cleaning
★★★★★ Iyali · a year ago

Great experience! Crew was professional, friendly, and they did a great job. Saw a huge difference in how clean the house was afterwards.

Paid $300–350Office & workplace cleaningStandard cleaningGeneral housekeeping
★★★★ Niroshena · 3 years ago

It has been 2 + years with Amazon cleaning services. They provide great detailed care to our home and we love it each time.

Office & workplace cleaning+ Quality+ Professionalism
★★★★★ Andrew · 3 years ago

Great service and fair price. Will be using them for all deep cleaning needs!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Wendy · 4 years ago

I was blown away with the outcome of hiring my first residential cleaning company. These ladies put their foot into taking care of my home. I was impressed with the service and I will remain a bi-weekly client.

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Garret · 5 years ago

Absolutely great experience, friendly staff, and amazing results! They showed up on time and didn't leave until the job was done. They listened to my priorities and made sure to focus on that throughout the cleaning process.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Amazon, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 4.97★ (30 reviews)2024-Q3: 4.71★ (34 reviews)2024-Q4: 4.88★ (42 reviews)2025-Q1: 4.83★ (24 reviews)2025-Q2: 4.95★ (42 reviews)2025-Q3: 4.90★ (51 reviews)2025-Q4: 4.96★ (54 reviews)2026-Q1: 4.69★ (32 reviews)2026-Q2: 4.74★ (54 reviews)2026-Q3: 4.62★ (29 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$283+2% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 67%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%14+2.1Craft & service 20%63+12.6Value 10%24+2.4Momentum 8%11+0.9Track record 7%96+6.7Accountability 5%39+2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
24
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
39

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+265 / −4
Professionalism
+238 / −4
Responsiveness
+215 / −1
Punctuality
+215 / −0
Value
+175 / −3

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