Our verdict: mixed — #34 of 40 deep cleaning services, better than 15%. Customers single out its track record and craft & service; momentum is where it trails.
👍 Strengths
Track record — better than 96% of peers
👎 Watch-outs
Satisfaction — 19th percentile
Reliability — 14th percentile
Momentum — 11th percentile
Price $$$: 2% above typical
Need a specific job done? See what customers paid and said about it here.
105 customers reviewed a general housekeeping job here and rated it 4.94★. Most paid $100–150 (category typical: $157–$248). For this job it ranks #11 of 28 deep cleaning services we track.
All 105 Google reviews tagged “General housekeeping” · showing 60
kliff11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Amazon Cleaning is a very good and easy company to work with. They take care of my brother's home that I manage. We don't have to be there. They come in, they get the job done, and they are out. They always send the same people and are always professional.
Morgan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Poor customer service - I do not recommend. I’ve used this cleaning company monthly for almost three years, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to…
Standard cleaningGeneral housekeeping
Angela6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazon Cleaning provides consistent superior cleaning services. Carmen and Esmeralda are always prompt and cheerful and leave my house sparkling! I would recommend them to everyone!
Paid $200–250Reasonable priceGeneral housekeeping
Thomas7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
CLARE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very pleased with Amazon Cleaning the crew were always on time, crew was pleasant and friendly…loved how my home was clean and fresh after the crew was finished.
Paid $150–200Reasonable priceGeneral housekeeping
Jason4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve used amazon cleaning for the last 5.5 years and have been extremely happy. I’ve had a few different teams but all of the teams have been expert, efficient, and friendly. I frequently and confidently refer Amazon cleaning to friends and family both for regular service and for deep cleans.
Stephanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Been using Amazon Cleaning for over a year now. We used them for a few big, deep Spring cleanings since 2024 and have actively had them coming once a month for the past year. The customer service / office team is top notch. So extremely helpful and responsive! Anything we need, they help accomidate. The entire…
SusanLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very satisfied with the high level of cleaning skills my housekeepers display consistently. Always on time. Never distracted. Very courteous.
Reasonable priceGeneral housekeepingDeep clean
Julia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
gte103j4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The staff is friendly and efficient.
Paid $200–250Reasonable priceGeneral housekeeping
Yvonne11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I was very pleased with the team from Amazon that serviced my home last Thursday. They were on time & friendly. They started from the bottom of my home to the top. Since it was my 1st time they asked questions & offered to do cleaning I had not stated. They were Awesome & I was very pleased. My house still smells…
Paid $400–450Not sureGeneral housekeeping
Lee11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Amazon is the best. They are crazy professional, very responsive, and the cleaners are consistent. I have found myself just leaving a key and coming home to a perfect house.
Michael10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great experience
Paid $250–300Reasonable priceGeneral housekeeping
Paul6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Mita and Jessie have been cleaning our house for a year now and we really look forward to them coming. They are very professional and always make our home sparkle.✨
Reasonable priceGeneral housekeeping
Caitlin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Amazon Cleaning is absolutely wonderful! Great communication and our house is spotless with each clean! So happy we made the switch to Amazon cleaning!
Reasonable priceGeneral housekeeping
KelseyLocal Guide · 83 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
We initially hired Amazon Cleaning for a move-out cleaning at our old townhome and were so impressed that we decided to continue using them for our new home in Decatur. Their team is professional, thorough, and incredibly detail-oriented. They do a superb job every time, leaving our home spotless and fresh. On top…
Hannah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We love Amazon cleaning services! They are hard working and fast cleaners that do a great job.
Paid $150–200Reasonable priceGeneral housekeeping
Lee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
This company is awesome my pad is fresh and clean! They are on time and are thorough! I will definitely use them again
AmakaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I have been with Amazon cleaning for over 2 years. I have tried other services in the past and even though they tell you they keep you with the same crew, I would have different people showing up at every service. Once I switched to Amazon cleaning, that wasn’t an issue anymore. We have been with the same crew every…
NatoshaLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
The cleaned the dirt that I didn't know we had. The team was responsive and moved efficiently to clean our home. I am looking forward to our regularly scheduled cleanings.
Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Alena3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I used Amazon Cleaning for a move-in cleaning, and it was worth every penny! They arrived early and got to work right away. The team did an amazing job on the kitchen cabinets and bathrooms, especially since the place had been vacant for quite some time. Everything looked spotless by the time they finished. I’ll…
HaleyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Team worked very diligently and quickly without sacrificing quality of the clean.
Paid $150–200Reasonable priceGeneral housekeeping
tyleraustin94Local Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had a deep cleaning done as we are having a lot of guest from out of state coming to visit, and we were extremely satisfied with the service we received. The company called us about 30 minutes before the cleaners arrived to let us know to expect them within the next 30 minutes. The cleaners very thoroughly…
Kingston1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We just started monthly cleaning using Amazon Cleaning and Victoria and Gisel did an amazing job. They make my life a lot easier.
Paid $250–300Reasonable priceGeneral housekeeping
Whats8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This was my first time using Amazon Cleaning, and I couldn’t be more impressed. Yari and Brenda were prompt, professional, and incredibly thorough — every space looked spotless and refreshed. Their attention to detail and care truly stood out. I’ll definitely be using their services again and recommending them to others! Thank you again Yari and Brenda!!
Paid $350–400Reasonable priceGeneral housekeeping
DonnaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I was referred to Amazon by a neighbor. The first time they came, they stayed 4+ hours and did an amazing job. This was my first visit and so far so good. Can't wait to continue to use them.
Paid $100–150Great priceGeneral housekeeping
Andrea4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly recommend! I am so thankful to have been referred to them for regular cleans. I have had zero issues in over a year of service now. They do a high-quality job and I like that they send the same team each time on a dependable schedule that you can count on. I trust them in my home.
IyaliLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience! Crew was professional, friendly, and they did a great job. Saw a huge difference in how clean the house was afterwards.
EvanyaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazon Cleaning is by far the best and most affordable house cleaning service in Atlanta. Their staff always arrives on time and they leave my home spotless!
Standard cleaningGeneral housekeepingDeep clean
Morgan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazon Cleaning has amazing customer service. There have been a number of times I needed to ask for day/time changes or to add a cleaning; they are always flexible and accommodating. The crew does a great job as well!
Great priceStandard cleaningGeneral housekeepingDeep clean
SpiceLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Always do a great job. I am very happy I found them. Will continue to use them on a biweekly basis. I began with a deep clean which was superb and now maintaining with them. They are extremely good with details!
Tifanie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Amazon Cleaning has done a great job cleaning my house over the past year! My cleaning team has been on time and responsive to my cleaning needs. I highly recommend!
General housekeeping+ Responsiveness+ Punctuality+ Quality
Marquez6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
My house hasnt been this clean since we purchased it! Amazing job!
Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
J7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Amazon Cleaning does an excellent job cleaning my home at an affordable price.
General housekeeping+ Value
erin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We absolutely love Amazon Cleaning. They are extremely responsive and always seem to be able to work with my schedule. The crews are so professional and do such a great and thorough job. We highly recommend Amazon cleaning
Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I’ve had the same crew cleaning my house once every four weeks and they do an amazing job every time. My wife and I are always very pleased when we come home to an exceptionally clean house on the day they visit.
General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ryan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Reliable service and very responsive. Definitely recommend
General housekeeping+ Responsiveness+ Quality+ Professionalism
Courtney2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have been so very happy with our service. The team is professional, on-time, thorough, and I haven't had a complaint yet! Highly recommend.
General housekeeping
Sondra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My girls are fantastic! They are always on time and are so professional, yet also very personable. My husband has Alzheimer’s and they are so very understanding of how to interact with him. I have never had a problem with their cleaning - I am amazed at how much they get done during the time they are in my home. I…
Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Alison8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We've been using Amazon Cleaning for the last year and have no complaints...the team leaves our house fresh and sparkling!
Deep cleanGeneral housekeepingStandard cleaning
NadiaLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I’ve used Amazon Cleaning for deep cleanings 1-2 times a year for the past few years. They are very thorough and don’t take short cuts. They are also very timely and polite. Will definitely keep using them for my cleaning needs!
Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Ramsee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have had Amazon Cleaning teams take care of our home for over a year now. They always do a wonderful job, are efficient, and their staff is always friendly and helpful when needed. I would recommend them to my family and friends.
General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Jami4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Love love love Amazon Cleaning! They are so responsive and professional with maintaining and adjusting visits when necessary and the team of cleaners that they assigned to me have been absolutely wonderful and not only do they do a wonderful job but they are enjoyable to be around during their time in my home.
Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
perlj1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I’ve had fantastic service every time and my consistent cleaning team knows exactly how I like my house kept. Would strongly recommend this service for regular cleaning.
Bess10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional, efficient, absolutely worth the cost!
Deep cleanGeneral housekeeping+ Responsiveness+ Professionalism+ Value
Andrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great service and fair price. Will be using them for all deep cleaning needs!
Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Alex9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The office was super flexible with setting up my deep cleaning appointment. The cleaners were nice, professional, and flexible as they worked around my dogs, me working from home, and a baby playing/napping. They were very efficient and thorough!
General housekeeping+ Responsiveness+ Punctuality+ Quality
Roben8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wonderful company. Very professional and responsive.
Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have been thrilled with Amazon Cleaning and are satisfied with every visit! Would definitely recommend
General housekeeping+ Responsiveness+ Quality+ Professionalism
Kimberly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The Amazon team is fantastic. We appreciate their services and will keep using them for a long time.
General housekeeping+ Professionalism
Sheila10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
The team that cleaned for me was amazing! I couldn’t believe the detail they took in cleaning my house. I am excited to continue using Amazon and this team for my monthly cleans. I recommend them highly!
Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
Holly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great Company! We always have the same cleaners unless they are on vacation for any reason. Great quality and price. Our favorite day is cleaning day!
General housekeeping
DavidLocal Guide · 85 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazon Cleaning was recommended to us from a friend and I have to tell you they are great. We had a hard time finding a reliable, capable, consistent cleaning company for our home that had great customer service. We were lucky to try out Amazon Cleaning and never looked back. They are trustworthy, responsive and consistent.
Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great service!
General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
Lauren1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have used Amazon cleaning for deep cleans for the past several years and regular bi-monthly cleaning for the past year. All of their employees are professional, thorough, prompt and courteous. I highly recommend them for all cleaning needs in your home.
Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Amazon Cleaning is fantastic. They respond immediately to inquiries when I call, their cleaners do an excellent job, and they are very professional. I highly recommend Amazon Cleaning!
Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
AmeliaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great experience every time!
Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
KT6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Been using Amazon cleaning for over a year now and have to say my team of cleaners are thorough, consistent, professional and all around amazing!! I highly recommend their service!
General housekeeping+ Responsiveness+ Punctuality+ Quality
Sarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have been using Amazon for about 6 months and have been very pleased with their service. Our team is always on time and extremely friendly. Customer service has been very quick to reply.
General housekeeping+ Responsiveness+ Punctuality+ Quality
Cicely5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazon Cleaning is a top-notch professional business. They have been cleaning my home for several years. I stopped for a while during the pandemic. They ensure I have the same crew even after taking a break and changing the frequency. They always do a thorough job. Highly recommend!
Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Yes by most measures: 4.8★ from 1,048 Google reviews and an Experts Score of 33/100 (grade D), #34 of 40 deep cleaning services we track. 3.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Amazon Cleaning charge?
Customers reported a typical bill of $283 (middle half $196–$397), 2% above the deep cleaning services median of $277.
What do customers hire Amazon Cleaning for?
Mostly deep clean (241), standard cleaning (168), general housekeeping (105), moving-related cleaning (63).
Does the owner respond to complaints?
The owner replied to 59% of 1–3★ reviews (category: 60%).
