Is Amazon Cleaning any good?
Our verdict: mixed — #34 of 40 deep cleaning services, better than 15%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 96% of peers
Satisfaction — 19th percentile
Reliability — 14th percentile
Momentum — 11th percentile
Price $$$: 2% above typical
Amazon Cleaning for standard cleaning
Clear ✕168 customers reviewed a standard cleaning job here and rated it 4.89★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #23 of 37 deep cleaning services we track.
All 168 Google reviews tagged “Standard cleaning” · showing 20
Valencia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★Absolutely amazing. This company has been so consistent and convenient. I now book them for biweekly cleanings, book them you won’t regret it ❤️
Brooke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★I’ve been using Amazon Cleaning after a recommendation from a friend. This is the first cleaning service I have continued to maintain as I believe they do a good job at a reasonable price for metro Atlanta.
kliff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Amazon Cleaning is a very good and easy company to work with. They take care of my brother's home that I manage. We don't have to be there. They come in, they get the job done, and they are out. They always send the same people and are always professional.
AnnaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★It's my one year anniversary and I've been very please with Amazon Cleaning! They're efficient and reliable for my 2 bed 2 bath condo.
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★Poor customer service - I do not recommend. I’ve used this cleaning company monthly for almost three years, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to…
CarolineLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★I have had a great experience with Amazon Cleaning. It was a referral from a friend and I will definitely refer them to my friends now! When we come back home to a clean house, we all feel like we can breathe a little easier and we have a great relationship with the cleaning team.
Kristie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Amazon is always efficient, detailed and kind. I love all the cleaning crew. They are also so accommodating to my work schedule. Thank you!
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Very good - courteous and professional cleaning.
Elle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★I paid for Amazon Cleaning to move put of my apartment, and the rooms look great! Great service for a great price
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★I’ve used amazon cleaning for the last 5.5 years and have been extremely happy. I’ve had a few different teams but all of the teams have been expert, efficient, and friendly. I frequently and confidently refer Amazon cleaning to friends and family both for regular service and for deep cleans.
Randall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★The ladies at Amazon cleaning are awesome! The are always on time and efficient. I could not be happier . The office staff are very responsive and always friendly. They immorespknd to your questions and concerns. Highly recommend!!
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Been using Amazon Cleaning for over a year now. We used them for a few big, deep Spring cleanings since 2024 and have actively had them coming once a month for the past year. The customer service / office team is top notch. So extremely helpful and responsive! Anything we need, they help accomidate. The entire…
Jeremy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★We have been using Amazon Cleaning for the last 6 months for deep cleaning. They are thorough and time efficient. They get my latino stamp of approval!
AlyseLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★I’ve used Amazon cleaning a few times in the past, once for a deep clean and then to come in and clean the home I’m currently in. They are thorough and responsive, and I love that they can fit me in quickly! Price feels fair for the work and for having two people in home cleaning.
KatieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★We love Amazon Cleaning! They have always done such a great job, very thorough, and quick. Also they remember all our places little quirks and the specific ways I want things done. I never have to remind them. Love them!
Watson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Great experience so far! Highly recommend!
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★We’ve been using Amazon Cleaning for the last year and it’s been absolutely amazing working with them. Seriously the most streamlined cleaning process and multiple times they accommodated for changes on my end. We had a fantastic experience with multiple scheduled cleans and a move out clean. Would recommend them over any other service in ATL
Natalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★I really like Amazon cleaners they are straight to the point, and the price is the same every time! Moreover, they are trustworthy am able to leave for work and know my unit will be taken care of and everything is in its rightful place. I love that I get the same crew everytime as well!
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★Love Amazon! Very careful & thorough
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★The day each month that Amazon Cleaning visits our house is always my favorite! We’ve been using them for a year and they do an absolutely fantastic job. They are predictable and dependable, their rate is good, and I can always count on each little corner, blind, or couch cushion being cleaned. My daughters love how…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Amazon Cleaning
Is Amazon Cleaning good?
Yes by most measures: 4.8★ from 1,048 Google reviews and an Experts Score of 33/100 (grade D), #34 of 40 deep cleaning services we track. 3.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Amazon Cleaning charge?
Customers reported a typical bill of $283 (middle half $196–$397), 2% above the deep cleaning services median of $277.
What do customers hire Amazon Cleaning for?
Mostly deep clean (241), standard cleaning (168), general housekeeping (105), moving-related cleaning (63).
Does the owner respond to complaints?
The owner replied to 59% of 1–3★ reviews (category: 60%).
