Is Amazon Cleaning any good?
Our verdict: mixed — #34 of 40 deep cleaning services, better than 15%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 96% of peers
Satisfaction — 19th percentile
Reliability — 14th percentile
Momentum — 11th percentile
Price $$$: 2% above typical
Amazon Cleaning for standard cleaning
Clear ✕168 customers reviewed a standard cleaning job here and rated it 4.89★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #23 of 37 deep cleaning services we track.
All 168 Google reviews tagged “Standard cleaning” · showing 40
Absolutely amazing. This company has been so consistent and convenient. I now book them for biweekly cleanings, book them you won’t regret it ❤️
I’ve been using Amazon Cleaning after a recommendation from a friend. This is the first cleaning service I have continued to maintain as I believe they do a good job at a reasonable price for metro Atlanta.
Amazon Cleaning is a very good and easy company to work with. They take care of my brother's home that I manage. We don't have to be there. They come in, they get the job done, and they are out. They always send the same people and are always professional.
It's my one year anniversary and I've been very please with Amazon Cleaning! They're efficient and reliable for my 2 bed 2 bath condo.
Poor customer service - I do not recommend. I’ve used this cleaning company monthly for almost three years, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to…
I have had a great experience with Amazon Cleaning. It was a referral from a friend and I will definitely refer them to my friends now! When we come back home to a clean house, we all feel like we can breathe a little easier and we have a great relationship with the cleaning team.
Amazon is always efficient, detailed and kind. I love all the cleaning crew. They are also so accommodating to my work schedule. Thank you!
Very good - courteous and professional cleaning.
I paid for Amazon Cleaning to move put of my apartment, and the rooms look great! Great service for a great price
I’ve used amazon cleaning for the last 5.5 years and have been extremely happy. I’ve had a few different teams but all of the teams have been expert, efficient, and friendly. I frequently and confidently refer Amazon cleaning to friends and family both for regular service and for deep cleans.
The ladies at Amazon cleaning are awesome! The are always on time and efficient. I could not be happier . The office staff are very responsive and always friendly. They immorespknd to your questions and concerns. Highly recommend!!
Been using Amazon Cleaning for over a year now. We used them for a few big, deep Spring cleanings since 2024 and have actively had them coming once a month for the past year. The customer service / office team is top notch. So extremely helpful and responsive! Anything we need, they help accomidate. The entire…
We have been using Amazon Cleaning for the last 6 months for deep cleaning. They are thorough and time efficient. They get my latino stamp of approval!
I’ve used Amazon cleaning a few times in the past, once for a deep clean and then to come in and clean the home I’m currently in. They are thorough and responsive, and I love that they can fit me in quickly! Price feels fair for the work and for having two people in home cleaning.
We love Amazon Cleaning! They have always done such a great job, very thorough, and quick. Also they remember all our places little quirks and the specific ways I want things done. I never have to remind them. Love them!
Great experience so far! Highly recommend!
We’ve been using Amazon Cleaning for the last year and it’s been absolutely amazing working with them. Seriously the most streamlined cleaning process and multiple times they accommodated for changes on my end. We had a fantastic experience with multiple scheduled cleans and a move out clean. Would recommend them over any other service in ATL
I really like Amazon cleaners they are straight to the point, and the price is the same every time! Moreover, they are trustworthy am able to leave for work and know my unit will be taken care of and everything is in its rightful place. I love that I get the same crew everytime as well!
Love Amazon! Very careful & thorough
The day each month that Amazon Cleaning visits our house is always my favorite! We’ve been using them for a year and they do an absolutely fantastic job. They are predictable and dependable, their rate is good, and I can always count on each little corner, blind, or couch cushion being cleaned. My daughters love how…
Updated to show that I still highly recommend! We have used Amazon Cleaning for over 6 years now and they are amazing! We have had consistency with our cleaning crew and they do a fantastic job. We know they’ve come as they put clever designs on our TP! We use the lockbox option and have NEVER had an issue with be…
Great job and were available at a short notice.
⭐⭐⭐⭐⭐ **Highly recommend Amazon Cleaning Team!** I’ve been trusting Amazon Cleaning with my home for the past year, and they have consistently exceeded my expectations. Their team is professional, reliable, and extremely thorough. They pay great attention to detail — even the things most cleaners miss get taken…
I can not recommend this company enough. They are impeccable with communication - I’ve had to reschedule so many times and it’s never an issue for them. The house always looks and feels amazing after the clean.
I have used Amazon Cleaning since 2018 and they are amazing. The company is very accommodating and the crews are very detailed oriented. Thank you for keeping my house clean.
We have been using Amazon cleaning for a little over a year. They are always on time, never miss a day, and do a great job. I would 100% recommend them.
We initially hired Amazon Cleaning for a move-out cleaning at our old townhome and were so impressed that we decided to continue using them for our new home in Decatur. Their team is professional, thorough, and incredibly detail-oriented. They do a superb job every time, leaving our home spotless and fresh. On top…
I have been with Amazon cleaning for over 2 years. I have tried other services in the past and even though they tell you they keep you with the same crew, I would have different people showing up at every service. Once I switched to Amazon cleaning, that wasn’t an issue anymore. We have been with the same crew every…
The cleaned the dirt that I didn't know we had. The team was responsive and moved efficiently to clean our home. I am looking forward to our regularly scheduled cleanings.
I’ve been a loyal customer of Amazon Cleaning Sandy Springs for over 10 years, and they are simply the best. I’ve had the same crew the entire time, which speaks volumes about their consistency and reliability. Their attention to detail is extreme. I usually have them clean while I’m away, and there is nothing…
Update- I've been with Amazon Cleaning for three years now and I'm still very satisfied! I've been with Amazon Cleaning for a year now and have loved them the entire time! I have used them for routine cleaning as well as twice for deep cleaning. One of the deep cleanings was after getting my popcorn ceiling…
Amazon cleaners is the best! Not only do they charge a very fair rate, but they do the most thorough cleaning job of any company I have hired in the past, and that’s why we have stayed with them for so many years. It’s the little touches that our regular crew does that always make it so wonderful to come back on…
I've been using Amazon Cleaning for my monthly service, and I am consistently impressed. The best part is having the same two girls come for every visit. They are always punctual, professional, and incredibly detailed. Because they know my home and preferences, I know I can trust them to do a fantastic job every…
Amazon was amazing, fast, and excellent in quality. They arrived perfectly within their time frame and finished quickly but the job done was outstanding. They definitely went above and beyond for a one time cleaning service and I will definitely be calling them back in a few months.
We've used Amazon Cleaning for several years, including at 2 houses. They are very thorough, consistent, and reasonably priced. The cleaners are friendly and do good work. They are responsive to any concerns or issues. Highly recommend!
We have been using Amazon cleaning for a year now. Great customer service and consistent thorough cleaning
Highly recommend! I am so thankful to have been referred to them for regular cleans. I have had zero issues in over a year of service now. They do a high-quality job and I like that they send the same team each time on a dependable schedule that you can count on. I trust them in my home.
Used their services on several occasions; they’re consistent and reasonably priced. Definitely recommended.
The folks that clean my home are amazing. Their attention to detail is always a pleasant surprise. I really appreciate their hard work!
Great experience! Crew was professional, friendly, and they did a great job. Saw a huge difference in how clean the house was afterwards.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Amazon Cleaning
Is Amazon Cleaning good?
Yes by most measures: 4.8★ from 1,048 Google reviews and an Experts Score of 33/100 (grade D), #34 of 40 deep cleaning services we track. 3.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Amazon Cleaning charge?
Customers reported a typical bill of $283 (middle half $196–$397), 2% above the deep cleaning services median of $277.
What do customers hire Amazon Cleaning for?
Mostly deep clean (241), standard cleaning (168), general housekeeping (105), moving-related cleaning (63).
Does the owner respond to complaints?
The owner replied to 59% of 1–3★ reviews (category: 60%).
