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Amber Bronze

Facial spa · Forest Grove, OR · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 49 facial servicesPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 22 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Amber Bronze at a glance

Google reviewers rate Amber Bronze five stars based on twenty-two reviews, with no owner responses recorded. Clients frequently visit for facials, waxing, lash treatments, and spray tans, citing consistent punctuality, flexible scheduling, and fair pricing. Recurring themes include a professional, clean environment and staff who communicate effectively to ensure comfort and customize services to individual skincare needs.

  • Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
  • Reviews on this page: 22 Google reviews (21 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Facial Service serving Forest Grove, Oregon.

Data from Google, last updated October 26, 2026.

Score profile vs other facial services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability95Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 97 (median 94)Reliability: 95 (median 90)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Amber BronzeFacial Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amber Bronze: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amber Bronze: 95/100 on this factor. Category median: 90.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amber Bronze: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amber Bronze: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amber Bronze: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars22100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise36100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1644%
  • Would recommend1028%
  • Quality & results411%
  • Price & value411%
  • Speed & response26%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She’s seriously the bomb - so sweet, detailed, and creates a comfortable environment.”
  • “I recommend her to anyone who is looking for spa treatments and waxing.”
  • “It has been a great experience everytime and easy to schedule.”
  • “She’s always on time, very responsive and reasonably priced.”
  • “Melissa is effective and efficient and tells you what will be happening if you are unsure.”

People customers mention

  • Melissa 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

kari6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t recommend Melissa enough! I’ve been a client for facials, lash lifts, and waxing for 2+ years. She’s seriously the bomb - so sweet, detailed, and creates a comfortable environment.

Stacy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Highly recommend going to get your eye brows done!! So relaxing, comfortable environment, you will not want to gone anywhere else.

Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I’ve been going to Melissa for waxing for 4 years and absolutely LOVE her work and her in general. My eye brows always look amazing.

Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Such a pleasant, professionsal, friendly experience. I love going to Melissa and even sending my friends there. It has been a great experience everytime and easy to schedule. Thank you for everything. :)

Chelsea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been going to Melissa for over two years. Very clean and professional setting. Great quality and even greater customer service. 10/10 would recommend!

Brazilian waxing
Jen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been a client of Melissa’s for over a year now and she is so kind, gentle and professional when providing services. Highly recommend!

Eyebrow waxingIntimate area hair waxingService not listed

Photos

Customer reviews

5.0 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jill Pruitt9 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic service and an exceptional experience

  • Price assessment: Great price
  • Services: Waxing, Underarm hair removal, Anti-aging facial
kari lyn6 reviewsTotal number of Google reviews kari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t recommend Melissa enough! I’ve been a client for facials, lash lifts, and waxing for 2+ years. She’s seriously the bomb - so sweet, detailed, and creates a comfortable environment.

Stacy Schoen10 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend going to get your eye brows done!! So relaxing, comfortable environment, you will not want to gone anywhere else.

Dana Sanders6 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Melissa for waxing for 4 years and absolutely LOVE her work and her in general. My eye brows always look amazing.

Maria P.3 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a pleasant, professionsal, friendly experience. I love going to Melissa and even sending my friends there. It has been a great experience everytime and easy to schedule. Thank you for everything. :)

Chelsea Cunningham1 reviewTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Melissa for over two years. Very clean and professional setting. Great quality and even greater customer service. 10/10 would recommend!

  • Services: Brazilian waxing
Jen Wustenberg7 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been a client of Melissa’s for over a year now and she is so kind, gentle and professional when providing services. Highly recommend!

  • Services: Eyebrow waxing, Intimate area hair waxing, Service not listed
Jennifer BingmanLocal Guide · 11 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melissa gives the best facials! My skin feels amazing and she's very knowledgeable about the products.

  • Services: Service not listed
Codi Pollay6 reviewsTotal number of Google reviews Codi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a facial done today and it was amazing! Melissa made me feel very comfortable and she is very good at her job.

  • Services: Service not listed
Boss Mom6 reviewsTotal number of Google reviews Boss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Melissa. I have been going to her for years. She is very knowledgeable and super sweet. I recommend her to anyone who is looking for spa treatments and waxing. Don’t hesitate to schedule with her! You’ll love her too.

Amber Bronze on Google Maps →

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