AMC Appliance Repair- Durham, North Carolina at a glance
Google reviewers rate AMC Appliance Repair five stars based on 141 reviews, highlighting prompt scheduling, clear communication, and reasonable pricing for repairs to washers, dryers, and refrigerators. Customers frequently note the technician's knowledge and willingness to offer cost-saving options, including weekend availability without extra fees. A single low-star review criticizes a dishwasher repair where the initial diagnosis proved incorrect and the customer felt the technician was unresponsive to concerns.
Google rating: 5.0 out of 5 from 141 reviews (99% five-star).
Reviews on this page: 141 Google reviews (135 with written comments, 4 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: November 10, 2026.
Service: Appliance Repair serving Raleigh, North Carolina.
Data from Google, last updated November 10, 2026.
Star ratings
141 Google reviews we collected
5.0of 5
5 stars14099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
97%praise
Praise41797%
Complaints113%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10224%
Speed & response8520%
Would recommend6114%
Price & value5012%
Communication4811%
Quality & results4410%
Honesty & trust389%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience with an honest and professional appliance repair technician in Durham.”
“AMC was responsive, timely, courteous, diligent, skillful and reasonable.”
“I would recommend this company to all of my friends and neighbors.”
Have used Adam’s services multiple times and he even accommodated a Sunday appointment with excellent pricing. Great experience with an honest and professional appliance repair technician in Durham. He has serviced my dishwasher, washer and dryer, and kitchen range. Adam initially ordered a replacement control board for my oven but later determined it wasn’t necessary. Rather than replacing a part that was still working, they returned the new board at no charge and serviced the existing unit instead.
Adam to the rescue! I appreciate my entire experience with this company and its leader. I reached out via text on a Sunday assuming I would need to wait to hear back and get on the schedule for Monday. Adam had me on the schedule and was at my house on Sunday within a few hours. There was no extra fee for weekend hours or “emergency” call. Adam was so respectful, very trustworthy and clearly ready to serve my family with the needs we called for with our busted refrigerator. It’s was easy to see his passion for his business and helping his customers. I would recommend this company to all of my friends and neighbors. I look forward to keeping this company saved in my phone for any future needs.
Price assessment: Great price
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Christina Miller11 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Responsive, fairly priced, and professional. The three criteria I look for in a service provider and Adam at AMC went above and beyond. Clearly communicated what happened with our washer and how to avoid it in the future. Appreciate the service call cost rolling into the repair cost. The scheduler we worked with was also highly communicative and professional. Will be my number one recommendation when friends and neighbors need repairs.
Price assessment: Reasonable price
Services: Washing machine repair
Palani MohanLocal Guide · 29 reviewsiTotal number of Google reviews Palani has written across all businesses on Google Maps, not just this one.
Dishwasher repair experience.
Called AMC Appliace Repair and it was answered by the owner/Tech. Spoke briefly and we agreed that a video showing problem will be sent.
Within 1hr after sending the video, follow up call to explain what was suspected with a service call fee and approximate cost for repair (service call fee was credited as we went ahead with the repair)
What we liked?
Adam was upfront in diagnosing as much as possible without a in-person visit. Adam responded with precise answers for what could it cost us
Above and beyond:
While we were originally scheduled for Thursday and we accepted, we also asked if there's any way we can be accomodated with an earlier slot. Adam asked if Sunday would work and we gladly said yes. Adam showed up, fixed it and we are happy to have a functioning dishWasher!
Great model small-business and we wish them the best
Price assessment: Reasonable price
Price: $150–200
Services: Dishwasher repair
Mike Hennessy12 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Absolutely would recommend this company!
From our initial call to the office through the repair process, everything was done in a most professional and customer service oriented manner.
Our refrigerator/freezer had stopped working. Adam was there in under 2 hours from the time of our call. He quickly diagnosed the problem but had to get a part, which he returned to install that afternoon.
Could not be more satisfied with our experience!
Isaac CLocal Guide · 49 reviewsiTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Adam is unbelievably well spoken and a pleasure to work with. An honest and genuine human being. I’d recommend him if you have an appliance that needs repair.
Karl Pedersen11 reviewsiTotal number of Google reviews Karl has written across all businesses on Google Maps, not just this one.
Top tier service! 10/10. Outstanding in every facet. Adam is extremely knowledgeable, quality of work is exemplary, and he's a very nice person. If we ever have a problem again in the future, I'm calling AMC. I can't recommend them enough!
Kim LLocal Guide · 6 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Exceptional, Honest, and a Total Lifesaver for Out-of-State Hosts!
You can stop looking around right now! Adam is the ultimate appliance repairman out there. If I could give AMC Appliance Repair ten stars, I would! Adam went completely above and beyond to help us with the washer and dryer at our short-term rental property. He suggested options to save us money and what it would cost to have him fix the issues versus replacing it. He could have taken advantage of us but he has integrity and he didn't, he told us exactly what was needed and the cost we're looking at so we could make the best decision in our situation. He even refunded me the cost of the parts I purchased that I ended up not needing. WHO DOES THAT? Adam did and I appreciate his worth ethics and kindness so much.
Managing a property from out of state can be incredibly nerve-wracking, especially when you have to blindly depend on the honesty and reliability of the vendors you hire. Finding Adam was an absolute BLESSING. He is hands down the most honest repairman I have ever hired.
His communication was stellar, his turnaround time was fantastic, and he took such incredible care of us and our property. I truly wish every service company out there operated with the same level of integrity, professionalism, and helpfulness as him.
I cannot recommend AMC Appliance Repair highly enough! THANK YOU, ADAM!
