Customers frequently praise the company for thorough pest elimination, friendly and knowledgeable technicians, and responsive communication regarding service details. Recurring themes highlight the professionalism of staff handling various issues, from insects to rodents, and the reliability of ongoing protection plans. However, some reviewers criticize the phone line for being difficult to navigate, express dissatisfaction with mandatory annual contracts, and report instances of missed appointments or lack of prior notification before visits.
Google rating: 4.9 out of 5 from 1,363 reviews (97% five-star).
Reviews on this page: 1,363 Google reviews (950 with written comments, 2 with photos).
Owner responses: the business replied to 97% of reviews.
SCOTT is always pleasant and very friendly and they do a very good job checking and making sure everything is filled and if we have a problem we can call him and they're journey out within a day or two. Very good company to work with she said
Price assessment: Reasonable price
Price: $160–180
Services: Rodent extermination
Pest type: Ants, Rodents, Cockroaches, Other
Response from the owner · 2 months ago
Thank you, Benita! We're glad to hear that Scott has provided you with friendly service and quick assistance. Your positive feedback means a lot to us!
We had (4-5) raccoons destroying our front yard. Gabe has been wonderful. It is a daily visit for Gabe to remove any occupied traps. It’s a slow process but it is working.
Price assessment: Not sure
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a week ago
Thank you, Mariann! We're glad to hear that Gabe has been wonderful and that the process is working. Your patience is truly appreciated!