Google reviewers rate Amenity Moving & Storage Inc. five stars based on 179 reviews, with the owner replying to 63 percent of them. Customers frequently highlight punctual arrivals, reasonable pricing, and careful handling of heavy items like pianos and safes. Staff are described as professional and communicative, often protecting property during the move. One criticism notes a lack of phone callbacks, which prevented a customer from using the service.
Google rating: 5.0 out of 5 from 179 reviews (98% five-star).
Reviews on this page: 179 Google reviews (169 with written comments, 5 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 14, 2026.
Service: Mover serving Joliet, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
179 reviews on Google
5★175
4★2
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
Connie Goulding6 reviews
★★★★★
We had an issue with our first mover (Minooka based) when they attempted to disassemble our baby grand piano for transport to our new home. They could not get two of the three legs off and ended up leaving the piano at our old house. Very frustrating.
I received a call on a Saturday afternoon from Amenity Moving whom I’d previously reached out to who said they had an opening that afternoon and asked if I was interested in having them move the piano.
The crew of 4 arrived at the stated time and were able to get the legs off WITH NO ISSUES. The rest of the move went very smoothly and our piano is at the new home. Very professional and friendly group. Very happy with their service.
Price assessment: Reasonable price
Services: Local moving
Response from the owner · a week ago
Thank you for kind words, Connie. Grand pianos are very difficult to move and should not be attempted by movers without proper experience and knowledge. Amenity Moving is a professional piano moving company with the proper knowledge, skill and equipment to ensure a safe and efficient relocation of your treasured instrument.
⭐⭐⭐⭐⭐ Excellent Moving Company!
I highly recommend this moving company! Their prices are very reasonable, the service is excellent, and the team is professional, friendly, and reliable. I’ve used them twice now, and both experiences have been great. They handled everything with care and made the moving process smooth and stress-free. If you’re looking for a moving company with good prices and outstanding service, I definitely recommend them. I would absolutely use them again!
Response from the owner · 2 weeks ago
Thank you, for the thought out review! It was nice seeing you and your family again. I will always remember the homemade soup your mother cooked for the crew. It was soo good! :)
Excellent excellent highly recommended movers. Very careful with our wood floors and movers our grand piano with a problem leg with no issues. Thankful it was done right!
Services: Local moving
Response from the owner · 5 days ago
Thank you, Kim! We were happy to help you out. The floors turned out beautiful. :)
Every one of them went above and beyond! It was the best move we have ever experienced. Everyone was very polite and helpful. We could not have asked for a better group of people to arrive and help during a stressful situation such as moving!
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 3 weeks ago
Thank you for your kind review, it was nice to meet you. It was a very long day, but you and your husband were very helpful.
Amenity moving was exceptional with their skill and professionalism in moving my property. I had 2 very heavy pieces to move downstairs and they did a great job with no damage and protected my house in the process. Can’t say enough about the company and would strongly recommend them to anyone who wants first class service.
Patrick and his team took great care of all our belongings and the integrity of our home. We would recommend Amenity for any needs you have.
Thank you, Thank you!!!
Today the Amenity guys moved a freestanding tub from our garage to a 2nd floor bathroom Wow! They are great to work with! They did careful planning and preparation and there were no issues They made it look easy but it was not easy! Thank you Amenity Moving!
Price assessment: Great price
Price: $1–500
Services: Service not listed
Response from the owner · 2 months ago
Thank you, Mary, we appreciate your kind words and reaccommodation. By the way your bathroom remodel looks beautiful.
Fantastic experience from start to finish. This is the second time we used their service and highly recommend them. On time. Estimate was spot on. Timing was exactly as predicted. Extremely clean professional and kind
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Local moving
Response from the owner · 2 months ago
Thank you, Trish! We enjoyed moving your family again. It was a pleasant experience like always. Thank you for bringing back the red runner we left. :)
