Google reviewers rate American Auto & Truck Service Center 4.8 out of 5 based on 213 reviews, with the owner responding to 48 percent of them. Customers frequently praise the shop for quick turnaround times, friendly staff, clean facilities, and transparent communication regarding repairs. However, several low-star reviews criticize the business for inflated pricing, unexpected diagnostic fees, and instances of perceived dishonesty in billing or work quality.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Got my state inspection. Very quick and always helpful.
Thank you so much for taking the time to leave us a positive review, Barbara! We're glad we could get your state inspection completed quickly and that our team was helpful. We appreciate your business and look forward to seeing you again!
Great honest service
Thank you so much for the kind words, Victor! We truly appreciate your business and are glad we could provide you with great service. We look forward to seeing you again soon!
My family has used American Auto for 20 years. They have never disappointed us. Their facility is very clean which is reflected in their work. They are always honest and fair and timely in their repairs. I’d recommend them to anyone.
Thank you so much for the wonderful review, Steven! We truly appreciate your loyalty over the past 20 years and are grateful to have earned your family's trust. It's customers like you that motivate us to maintain the high standards you've come to expect. We look forward to serving you for many more years to come.
Stopped in for my inspection. Quick, professional service - comfortable waiting area. I’ll be back.
Thank you so much for taking the time to leave us a review, Susan! We're glad we could provide you with quick and professional service during your inspection visit. We look forward to seeing you again soon!
All I have to say is this is hands down the most family friendly, fast acting and reasonably priced shop in Burleson. I had a battery emergency that was a hazmat situation and they promptly assisted, gave comfort and reassurance and gave knowledgeable guidance for me and my family regarding safety precautions. They even gave me a free shirt to change into after being exposed to fumes. They carry quality interstate batteries and I will forever be grateful for their service, support and prices. Eric, Victor, Michael and the rest of today’s team… You are an incredible blessing. Thank you!
Thank you so much for taking the time to share your kind words, Jessica. We're thrilled that our team could assist you during that emergency and provide you with the support and reassurance you needed. Your feedback means the world to us, and we truly appreciate you choosing American Auto and Truck Service Center. We look forward to serving you and your family again in the future.
Great experience- went for an inspection got in and out very quickly with no issues. Highly recommend - treated well - fantastic service!
Thank you so much for the wonderful review, Jay! We're thrilled to hear that your inspection went smoothly and that our team provided you with fantastic service. We truly appreciate your kind words and look forward to seeing you again soon. Please don't hesitate to reach out if you need anything in the future!
American Auto is one of the BEST mechanic shops I have ever used. They are friendly, fair priced, and remember your name!
Deb we are so glad to have you as a customer. We were really excited that we could get your Subaru back to normal and free of noises.
Excellent work. Done in a timely manner. Eric kept me updated on the work, and addressed additional work needed. I will bring my truck back for needed work. I’m happy to be a return customer, and will refer all my family and friends to bring their vehicles to them for future work.
Thank you so much for the five-star review, Matt! We're thrilled to hear that Eric provided excellent service and kept you informed throughout the process. We truly appreciate your business and look forward to serving you and your family and friends again in the future. We're grateful for your trust and referrals!
Always have great service.
Thank you so much for the wonderful review, Mayra! We're thrilled to hear that you consistently have a great experience with us. We appreciate your loyalty and look forward to serving you again soon.
Identify the issue, ordered parts and returned my truck fixed within 24 hrs