Google reviewers rate American Fence and Gate LLC 4.7 out of 5 based on 111 reviews, noting the owner responds to 91% of feedback. Customers frequently praise the company for competitive pricing, clear communication, and the quality of fence and gate installations. Positive themes include timely service, professional conduct, and effective post-installation repairs for various material types. However, several low-star reviews criticize inconsistent scheduling, delayed project completion, and unresponsiveness to phone calls or emails.
Google rating: 4.7 out of 5 from 111 reviews (91% five-star).
Reviews on this page: 111 Google reviews (103 with written comments, 9 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 15, 2026.
Service: Gate Installation Service serving Franklin, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
111 reviews on Google
5★101
4★1
3★0
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
AB
Austin Bower14 reviews
★★★★★
Stan was the easiest to work with out of the four fence contractors I tried out. Smooth process from start to finish and he beat everyone else's prices while still delivering a great looking fence that was installed in less than a day! What more could you ask for?
We had a fantastic experience with American Fence and Gate LLC. The price of the fence was clearly explained and we were able to chose from several options. Milton, the owner, went out of his way to communicate through out the experience. The fence was installed in a timely manner and looks great. I would highly recommend American Fence and Gate.
I am extremely disappointed with American Fence & Gate and its owner, Milton. My biggest issue isn't just that the job was never properly completed—it's how I was treated throughout the process.
There was a constant pattern of promises that were never kept. I was repeatedly told workers would show up and the job would be completed, only to have nothing happen. Eventually, Milton simply stopped responding to my calls and texts.
I paid $4,300 upfront. Before the job was finished, Milton repeatedly pressured me by email and text for additional money. After becoming relentless, I paid another $3,630, holding back $1,150 until the job was completed. It never was.
The final straw was Milton specifically telling me his crew would be at my home Friday to finish the job. Nobody showed up, there was no explanation, and my repeated attempts to reach him afterward went unanswered.
I understand that problems happen in business. What I don't accept is repeated broken promises, being pressured for payment on unfinished work, and then being ignored.
I have texts, emails, photographs, and payment records documenting everything. I gave Milton multiple opportunities to make this right before finally ending the relationship.
Based on my experience, I cannot recommend American Fence & Gate.
Milton goes above and beyond to take care of your project. I had a great experience and will continue to use American Fence and Gate LLC!! Awesome Job.
Milton the owner is an expert amd leader in the field. American Fence and Gate is impeccable in their professionalism and service. I am so thankful as well for their kindness. Great company and I recommend them highly!
Just a fantastic owner who will want you to be happy with his work . And I’ve used him atleast a half dozen times on my gates and different commercial and residential wood fences and aluminum.
We have enjoyed our aluminum fence for 3 years. Not only is it functional but attractive. With the recent ice storm , one of our large trees fell on a section of our fence. Milton assessed and replaced our fence within a few days. The service and repair was excellent!