Google reviewers rate American Home Contractors 4.9 out of 5 based on 4,107 reviews, with the owner responding to 99% of them. Customers frequently cite punctuality, clear communication, fair pricing, and site cleanliness for roof, gutter, and solar services. However, several low-star reviews highlight recurring issues with missed appointments, delayed estimates, and unresponsive follow-up after initial consultations or contract signings.
Google rating: 4.9 out of 5 from 4,107 reviews (97% five-star).
Reviews on this page: 4,106 Google reviews (3,764 with written comments, 70 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 31, 2026.
Service: Gutter Installation Service serving Baltimore, Maryland.
Data from Google, last updated November 3, 2026.
Star ratings
4,106 Google reviews we collected
4.9of 5
5 stars3,99297%
4 stars531%
3 stars50%
2 stars90%
1 star471%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
99%praise
Praise5,38099%
Complaints721%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,36825%
Quality & results1,17422%
Speed & response1,05119%
Would recommend70813%
Communication69613%
Price & value2965%
Honesty & trust1593%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was extremely nice, professional, and very helpful throughout the gutter cleaning service.”
“” Completely unacceptable and incredibly unprofessional.”
“American Home Contractors did a fantastic job with my skylight and roof work.”
“Terrible company, terrible customer service terrible job.”
“HT was so incredibly informative, responsive, understanding, and accommodating 👍 👍”
“Had a scheduled appointment for a siding quote today at noon (who was late I might add) in which I had to have the so-called “project coordinator” Jam…”
“I would definitely recommend Isaiah to anyone looking for gutter cleaning services!”
“…take their time and do their due diligence and read these reviews, I strongly recommend finding another company for any of your home improvement needs…”
“He took the time to explain everything, answered my questions, and provided useful information.”
“AHC management initially ignored my requests for reimbursement.”
“The communication was great, the pricing felt fair, and the quality of the work really exceeded my expectations.”
“Not too expensive and they promise a 50 year roof but after reaching out with a concern about their work, they never got back to me.”
“) On top of this, they were both so kind, genuine and helpful.”
“They did not honor a valid coupon I presented, which felt misleading and unfair.”
People customers mention
Newby193 reviews
Marcus128 reviews
Glenn125 reviews
Isiah120 reviews
Mike91 reviews
Chuck74 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had a great experience with Isaiah! He was extremely nice, professional, and very helpful throughout the gutter cleaning service. He took the time to explain everything, answered my questions, and provided useful information. I also appreciated that he informed me about other services available without being pushy. His friendly attitude and excellent customer service made the entire experience pleasant. I would definitely recommend Isaiah to anyone looking for gutter cleaning services!
Price assessment: Great price
Services: Gutter cleaning
Response from the owner · 12 hours ago
Thank you for sharing such thoughtful feedback about Isaiah. We are glad his gutter cleaning service, clear explanations, and helpful answers made the experience easy and comfortable, and we appreciate that he offered information without pressure. Your recommendation means a great deal to the AHC team.
V
Vince5 reviewsiTotal number of Google reviews Vince has written across all businesses on Google Maps, not just this one.
The project didn't end up going forward (yet), but they were great to work with via phone/video/texts/email! HT was so incredibly informative, responsive, understanding, and accommodating 👍 👍
Price assessment: Reasonable price
Services: Roof installation
Response from the owner · 2 days ago
Vince, thank you for the thoughtful feedback. Even though your project is not moving forward yet, HT will be glad to know that clear, responsive communication across phone, video, text, and email made the planning process easier. We appreciate the opportunity to help you explore your options.
C
Curt HLocal Guide · 11 reviewsiTotal number of Google reviews Curt has written across all businesses on Google Maps, not just this one.
American Home Contractors did a fantastic job with my skylight and roof work. Omar Martinez was professional, on time, and kept the site clean throughout the project. The communication was great, the pricing felt fair, and the quality of the work really exceeded my expectations. I'm very happy with how everything turned out.
Curt, thank you for sharing such a positive experience. Omar Martinez will be glad to know his punctuality, clear communication, clean worksite, and attention to quality helped the skylight and roof project exceed your expectations. We appreciate your trust in American Home Contractors and your recognition of the fair pricing.
A
Alex Park5 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
American Home Contractors did a great job on my roof. Miguel Landa and Omar Rivera were very professional and kept me in the loop throughout the project. They showed up on time and the quality of the work really shows in the details, especially around the vents and flashing. They took the time to listen to my issues and explain their findings thoroughly. This was my second time with AHC, and I'm happy with how everything turned out.
Response from the owner · 2 days ago
Alex, thank you for choosing American Home Contractors again. Miguel Landa and Omar Rivera will appreciate knowing their punctuality, clear communication, and careful work around the vents and flashing made the roof project a positive experience. We are grateful for your continued trust and glad you are happy with the result.
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Pamela Holbert1 reviewiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
On time, professional and communicated well on roof inspection and repair.
Response from the owner · 6 days ago
Pamela, thank you for recognizing the team's punctuality, professionalism, and communication throughout your roof inspection and repair. We are glad the visit went smoothly, and we would value any feedback on what could have made it a five-star experience.
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taboy dancerLocal Guide · 42 reviewsiTotal number of Google reviews taboy has written across all businesses on Google Maps, not just this one.
Isiah Glenn is awesome! This is our 2nd time having him service our gutters. He is very knowledgeable not only on his area of expertise but on the company services as well. He showed up and provided service in a blink of an eye. He also called the office and scheduled our gutter replacement estimate that we will also have conveniently this week. Thank you for providing such a great technician!
Services: Gutter cleaning
Response from the owner · 6 days ago
Thank you for trusting Isiah Glenn with your gutters for a second time. Isiah will be glad to know that his knowledge, quick service, and initiative in arranging your gutter replacement estimate made the visit so convenient. We appreciate your recognition of the care he brings to every appointment.
F
Fred Brewster2 reviewsiTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Great guys to work with. Work completed timely and communicated all options available.
Price assessment: Reasonable price
Services: Roof inspection, Roof repair
Response from the owner · 6 days ago
Fred, thank you for sharing this. We are glad the team completed the work on schedule and took the time to explain every available option clearly. We appreciate the opportunity to work with you.
K
Kate Evans7 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
American Home Contractors did a fantastic job on both our gutters and our roof. We had such a great experience with Omar and Miguel when they did our gutters, that we specifically requested them when we were having work done on our roof. They were very professional throughout the entire projects, showed up on time, kept things clean, and truly went above and beyond for a fair price. (Before and after pics were an awesome plus!) On top of this, they were both so kind, genuine and helpful. I wish all my experiences with home projects were with people like them. The communication from them and the company was great, and we definitely won’t hesitate to use American Home Contractors in the future!
Kate, thank you for the wonderful review and for choosing Omar and Miguel again. It means a great deal that their punctuality, clean work, photo updates, and thoughtful service earned your trust on both the gutter and roof projects. We will be sure they know how much their work and communication meant to you.
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Teryl Ross12 reviewsiTotal number of Google reviews Teryl has written across all businesses on Google Maps, not just this one.
American Home Contractors did a fantastic job on my roof. A++ rating and kudos to Mike G. He was on time, professional, and very knowledgeable. The quality of the work is great, and really exceeded my expectations with how everything turned out. Communication was easy, and I felt the pricing was fair for the work they did. I'm very happy with the results and highly recommend this company. I will definitely call on American Home Contractors for any future needs
Response from the owner · a week ago
Teryl, thank you for the A++ review. Mike G. will be glad to hear that his punctuality, knowledge, and easy communication helped make your roof project such a positive experience. We appreciate your recognition of the workmanship and fair pricing, and your recommendation means a lot to AHC.
M
MLocal Guide · 7 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
I had a great experience with American Home Contractors. Omar Rivera was very professional and kept me in the loop throughout the project. The quality of the work was excellent, and they really exceeded my expectations. They also did a nice job keeping the site clean while they were working. I'm happy with how everything turned out.
Services: Roof inspection, Roof repair
Response from the owner · a week ago
Thank you for taking the time to share your experience. Omar Rivera will appreciate knowing that his professionalism, clear updates, and care in keeping the site clean helped the project exceed your expectations. We are grateful you trusted American Home Contractors with the work.
