Customers frequently praise the company for punctual arrivals, clear communication, and affordable pricing, noting that refinishing services for bathtubs and showers often restore fixtures to a like-new condition. Positive reviews highlight thorough preparation, efficient cleanup, and responsive customer service, with many clients citing significant cost savings compared to replacement. However, low-star reviews describe recurring issues with finish quality, such as peeling or color mismatches, and note that the owner sometimes failed to follow through on promised repairs or returned calls.
Google rating: 4.8 out of 5 from 45 reviews (93% five-star).
Reviews on this page: 45 Google reviews (41 with written comments, 4 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: September 28, 2026.
Service: Bathtub Refinisher serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
45 reviews on Google
5★42
4★0
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
FV
Fay Ville1 review
★★★★★
Left a review a month ago about patched repair color not matching rest of tub. I was told it would match before they started working. The owner reached out and promised they would come back to fix it so the color would match, and to remove my bad review. Scheduled on 3 different occasions for them to return, but every time he said he couldn't come.
Im very thankful that i found this company to refinish my bathtub looks amazing very professional and my bathtub looks NEW! Thank you KC excellent job 👍🏼
The job was never finished and I have spots all in my tub plus it peeled off on the walls. I did not touch it for three days so it could dry and it still came off. I called to report it and was told they had run out of supplies! I have not heard from him since. That was over a month ago!
We are very pleased with our newly refinished cast iron tub and couldn't be happier with our experience with American Refinishing. KC took the job quickly, showed up on time, was very detailed in covering and protecting the surrounding surfaces, and prompt in cleanup. He explained everything clearly and has a wonderful South African accent! I would not hesitate at all to recommend this company.
Kassie can to my property in SC, almost 5 hours away to refinish two showers in a property I was preparing to sell. The shower looked old before, fiberglass was turning yellow. After he was done, they looked brand new. Saved me a lot of money in comparison to replacing the showers.
Thank you,
Chris
Response from the owner · a year ago
Thank you sir was a pleasure doing business with you
Fast response and super efficient. Casey repaired 3 holes in our old tub to keep us from having an expensive replacement. I will not hesitate to call him again, highly recommend!
Response from the owner · a year ago
Thank you sir was a pleasure doing business with you
Casey was very professional, sweet person. Skilled excellent work and very honest he was prompt and precise. His work was clean. He was in and out so quickly it didn’t drag on for hours and hours and the workmanship is perfect very professional. He’s a gem.