We routinely have to reach out to the property manager, Noe Avila, several times to get anything accomplished. He isn't very efficient or proactive. For the 4th year in a row, he has waited until the last minute to offer us a renewal, leaving us with little to no time to make an informed decision. Professional property managers at other well run organizations will reach out to the tenant 60-90 days before a renewal so that all parties can make decisions and offer sufficient notice for any changes. Not Noe and not Americana Property Management. He told us in writing that we were supposed to contact him first to let him know that we're staying and THEN he would talk it over with the homeowner and possibly offer us a renewal. That's not the way this goes. A professional property manager is supposed to be the proactive go-between for tenants and landlords, but not Noe. This year, he waited until October 19th to offer a renewal, when our lease expires on October 31st. We had to threaten to call his boss, just to get him to respond. In addition, he waited until the last minute to inform us that the "homeowner" is changing the terms from a 12 month lease to a 6 month lease. And if we don't sign the 6 month extension before October 31st, the rent will be raised $100 in January. This is a conversation that Noe should have had with the landlord in AUGUST, not 11 days before the lease expires. Previously, in 2024, he waited until October 14th to offer us a 12 month extension, but also tried to raise the rent, without giving us the proper 60 day notice for a rent increase. He said that he didn't have to give us 60 day notice and that he knew what the law was, although he clearly did not. All of this is typical in our dealings with Noe. We regularly have to double check his work or inform HIM of what the law is. We will be filing a formal complaint, against Noe Avila, with the NRED. If for some reason you absolutely must do business with Americana Property Management, at least ask for someone other than Noe Avila.
Americana Property Management & Real Estate
Americana Property Management & Real Estate at a glance
Google reviewers rate Americana Property Management 4.8 out of 5 based on 236 reviews, with the owner responding to 95% of them. Positive feedback frequently highlights professional communication, prompt maintenance resolution, and efficient rental processes for both tenants and out-of-state owners. However, low-star reviews cite a recurring pattern of unresponsiveness, delayed lease renewals, unauthorized financial deductions, and poor tenant screening that resulted in significant property damage.
- Google rating: 4.8 out of 5 from 236 reviews (93% five-star).
- Reviews on this page: 236 Google reviews (202 with written comments, 5 with photos).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: October 22, 2026.
- Service: Property Management Company serving North Las Vegas, Nevada.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
The worst of the worst. Especially Noe Avila. They scammed us and took advantage of our need to find a home. They raised the security deposits price when my husband told him about our need to find a house to rent. If you see their office, you'll see how greasy this company is. Edited for response: I have emails that show what happened and the several times Noe tried to illegally raise the rent with lease renewals because he doesn't have the basic comprehension to support his "license." I can post emails of his continuous ball dropping, if need be. Thanks for asking/offering to look into it. Like I said, when the deposits and signing are due, the staff and office site will speak for itself. Best wishes for improvement.
Ms. Borrego, We take allegations of dishonest business practices seriously. However, this review presents a misleading and inaccurate account of the circumstances. Our company follows an established rental application and screening process. Security deposit requirements are determined during that process, and all applicable financial terms are disclosed before a lease agreement is signed. To be clear, the security deposit terms referenced in this review were communicated, reviewed, and voluntarily agreed upon before the lease was executed. No additional deposit requirements were unexpectedly imposed after the agreement was signed. Characterizing previously disclosed and accepted terms as a scam is simply not an accurate representation of what occurred. As a professional property management company, we have a responsibility to uphold rental agreements, enforce applicable community regulations, and maintain consistent standards. While residents may not always agree with these requirements, disagreement does not constitute dishonesty or misconduct on the part of management. We will not disclose private application information or discuss individual tenancy matters publicly. However, we stand behind our documented processes, professional standards, and commitment to conducting business fairly and transparently. We welcome honest feedback, but we also believe it is important that public reviews accurately reflect the facts.
We rented through this company with Noe as our property manager for seven years. During this time we received exceptional service. All maintenance was completed in a quick and responsive manner. Now always followed up after. When our AC broke on the 4th of July Noe was able to get a on own out within a few hours. We highly recommend Noe and feel very blessed we got to have such a great experience with the rental company.
Shannon, thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear about your exceptional experience with our team. Noe always goes above and beyond, and it is fantastic to know his quick response during that 4th of July AC emergency made such a positive impact. We will be sure to share your high recommendation and kind words directly with him. Thank you for choosing us, and we appreciate you taking the time to share your feedback!
My wife Essence and I would like to personally thank Andrew P for all his hard work and dedication to making our transition from Southern California to Las Vegas as smooth as he possibly could. He went to great lengths to make sure we were comfortable and happy with our beautiful two story condo. Andrew is the man! Go see him at Americana! You wont be disappointed. Thanks Andrew
Ray, thank you so much for the amazing review! It was our absolute pleasure helping you and Essence transition from Southern California to Las Vegas. We are thrilled to hear that you love your beautiful two-story condo and felt supported every step of the way. Welcome to your new home, and thank you for choosing Americana!
My experience with Ferran and team was terrific. He and the team always went above & beyond for me. I highly recommend Ferran and the team.
Thank you for your 5 star review ! We truly appreciate your kind words and recommendation.
Americana property management has been by far the best property management company I’ve been a tenant with. Andrew P has been absolutely the best, from the rental process to any questions that come up he’s always so helpful, friendly and professional. He always responds quickly and makes everything an easy process. Highly recommend Americana Property Management and Andrew P for the best property management!
Megan, thank you so much for the kind words. We’re thrilled to hear you’ve had such a great experience with our team. We’ll be sure to pass your praise along to Andrew, he’ll be so happy to know he made your rental process easy and professional.
Very impressed. We worked with Americana for two years and they were excellent. Timely response and resolution for all requests.
Thank you for your kind review! It was a pleasure working with you over the past two years. We truly appreciate your trust and are glad we could assist you with timely service and support.
My property manager, Jesus Gabi Avila has been fantastic—extremely professional, super responsive, got my condo rented out quickly, always goes above and beyond to handle any issues that arise Highly recommend!”
Richard, thank you so much! We’re thrilled to hear about your great experience with Jesus Gabi Avila. We truly appreciate your trust and recommendation!
Thabk you Ferran for all your hard work taking care of my rental! A+ in my book
Thank you so much for your kind words! We truly appreciate your trust and are happy to hear Ferran did a great job taking care of your rental.
The worst experience of my life. Fernand property manager got me multiple loser tenants who physically and maliciously destroyed my house and were sent to collections. Over $10k of losses while under this property management. Even after I go to small claims and sue these shotty tenants he got, collecting the award judgement has been unsuccessful. I cannot recommend this company, I reached out to his backup agents and they would be hesitant to step in and assist this guy in his messy work.
Hi Sergio, I understand how difficult and costly property damage can be, and I don't take these concerns lightly. That being said, I would like to clarify an important point: All applicants were screened according to our standard procedures. The screening results were provided to you, and the final decision regarding tenant selection was made by you. In the first case, it was a young couple with almost no rental history and one of them with no credit history. Their combined income barely doubled the rent. One of them lost their job and was no longer able to pay the rent. You instructed me to approve them. Regarding the property damage with the next tenant; the damage occurred after the eviction order was issued. Unfortunately, intentional vandalism by tenants (or in this case, by the tenant's ex-wife, who moved in without permission) is not something a property management company can predict or prevent. We evicted them as per your request, 29 days after the rent due date; I have provided you with all the documentation and photographic evidence you requested to help you recover the cost of these damages. Unfortunately, it is a difficult, lengthy, and sometimes unsuccessful process.
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Business details
- Address: 4033 W Charleston Blvd, Las Vegas, NV 89102
- Phone: (725) 244-4700
- Website: americanaproperty.com
- Service area: North Las Vegas, NV