Analyzing 7,554,3837.6M ReviewsFor 21,28721.3K Experts
Google reviewers rate the firm 4.9 out of 5 based on 1625 reviews, with the owner responding to 9% of comments. Many clients praise the staff for their kindness, thoroughness, and ability to explain complex immigration processes, often noting quick turnaround times for waivers and other documents. However, a consistent criticism in lower-rated reviews involves poor communication, including unanswered calls, missed appointments, and a lack of updates on case progress after payment.
Data from Google, last updated November 2, 2026.
1,625 Google reviews we collected
Phrases our text analysis found in 1,275 written reviews
How often each topic comes up in the written reviews
We read 1,275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you for the excellent service, many thanks to my assistant Fina.”
“The worst thing that could have happened to me was hiring this lawyer.”
“May God bless you and continue helping us with your kind heart 🙏♥️🙏♥️”
“This "law firm" is unorganized, unprofessional and the only thing they care about is taking your money.”
“Thank you so much for all your help, I highly recommend them, they are the best and have a lot of experience, Don Santiago.”
“I would recommend that others carefully consider their options before choosing this firm.”
“…highly recommend this office people are super nice and they help you fast i walked in with my mom feeling hopeless and came out of their office with…”
“…would personalqly appear in court, but the hearing was on Zoom and he never showed upً Instead another attorney appeared who barely knew anything abou…”
“First and foremost, I am grateful to God, and I have complete trust and respect for Raiza, who helped me so much.”
“Charged me $40 for a quick signature which I feel she scammed me, so I can’t imagine how they do actual law business here… wouldn’t recommend for nota…”
“Mayumi helped me throughout the process; she treated me very well, answered all my questions, and kept a close eye on my case.”
“When we would call Mayra the one originally working our case she did not answer.”
“Another great thing about this firm is that it's not expensive; they are very fair.”
“The lawyers are a Scam, and they don’t complete the job they are supposed to—they overcharge for services that will never be sent for process.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,625 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Muchísimas gracias por todo su ayuda, los recomiendo ala 1000 son de lo mejor y mucha experiencia don Santiago
Agradecida primeramente con Dios y toda mi confianza y respeto para Raiza que me ayudó muchísimo que Dios te bendiga y sigue con tu buen corazón ayudándonos 🙏♥️🙏♥️
Le doy un 0 de 10 la muchacha cubana de la oficina muy respetuosa y amable por lo otro 0 tenía una sita las 2:30 eran las 3;58 no me atendieron me tuve que par e irme si tú ases sitas y pones un horario está bien que se demoren un poco pero casi dos oras de esperar mejor no pongan cita muy mala esperiencia y era mi primera bes no lo recomiendo
Excelentes abogados, santiago, marcos, Stelly, abogado arturo son de lo mejor
Muy bien todo
Gracias por su gran trabajo
Gracias por el servicio fue excelente, muchas gracias a mi asistente Fina. Firma recomendada
Excelente trabajo .recomendado al 100% Me mantuvieron informado todo el tiempo Muy efectivo todo. Tuve varias assistants encargado a encargadas de mi caso y fueron muy amables con migo. Gracias Raiza, Yaritza y Gladis Gracias por sus servicios 🙏🏽🙏🏽🙏🏽bendiciones
Lo peor que me pudo pasar contractor este abogado prometen costs que no cumplen lo unico que les interesa es el dinero depues te traen con excusas echandole la culpa ala oficina de migracion ya tengo 4 an̈os Esperanto la recidencia de mi expose y de mi hija mentor de dad ya de tanto esperar ya Ella es mayor de dad ya sera Otro proseso allegory una cita de migracion y disen que nunca les llego que van a pedir otra citation que puede que sea un an̈o mas de espera que por que migracion mandolin la citation a otra direcion vieja que tenant yo la verdad asta lo voy a demandar por todo el dinero que me cobra nada mas me hiso perder 4 an̈os y otra cosa no les gusta que les reclames nada por que se ofenden
I adquiere their service only because we needed to not run into any errors and give USCIS a chance to denied our paperwork, the times we are living in, any mistake can turn into a nightmare. I don't give them a full 5 because we run into some bumps with the front desk people. But the person who was helping us out, she was super helpful, it was to stressful because USCIS was taking their sweet time, so at times it seemed like she wasn't paying attention to our concerns. Thank You so much Mrs Serafina Morales, thank you for answering my messages and my concerns, you help us a lot, now you can rest, you won't have to answer my 100 messages anymore 😂😂😊😊😊😊. One citizenship is all we can get ( Thank God). Thank you again. You get my 5 ⭐️⭐️⭐️⭐️⭐️❤️❤️❤️❤️❤️❤️
Analyzing 7,554,3837.6M ReviewsFor 21,28721.3K Experts