Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate AMT Processing & Services 4.5 out of 5 based on 60 reviews. Many clients highlight the firm's punctuality, clear communication, and willingness to answer tax questions, often citing long-term loyalty and friendly staff. However, several low-star reviews criticize rude phone interactions, unprofessional behavior, and a lack of transparency regarding billing amounts.
Data from Google, last updated November 8, 2026.
60 Google reviews we collected
Phrases our text analysis found in 29 written reviews
How often each topic comes up in the written reviews
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A highly professional person with excellent interpersonal skills, they provide security and confidence when preparing taxes.”
“She is rude and unprofessional wouldn’t recommend this place at all!”
“Excellent service, they are very friendly people and they advise you with all the information you need.”
“Worst customer service ever.”
“Highly recommend AMT Processing & Services.”
“I recommend not to call those people or deal with them.”
“She was fast, efficient, and knew exactly what she was doing.”
“She explains things clearly, pays attention to details, and genuinely looks out for your best interest—not trying to keep your return for herself.”
“I have trusted them to do my taxes for over 10 years!”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ha sido una muy agradable experiencia, profesional de alto nivel y una gran calidad humana, te brinda seguridad y confianza a la hora de preparar los taxes. Muy satisfecho
Very Informative/educational and appreciated questions being answered. Provided great services.
excellent service
AMT for years have done a great job.as usual I'd like more of a refund.
Hacen un excelente trabajo en muy rápido
Muy buen sevicio
They are super nice and friendly they helped us answer all of our questions we had about our taxes ☺️
Ana and her team are incredible! I have trusted them to do my taxes for over 10 years! Thank you AMT!
Thank you so much for your kind words and continued trust over the past 10 years! We truly appreciate your loyalty and support — it means the world to us. From all of us at AMT, thank you!
Not friendly, no conversation or questions. Never told me how much my taxes were until I finally had to ask when I was charged for the filling.
Hi Kelly, Thank you for your feedback. During your appointment, we make every effort to provide space for questions and discussion so we can address any concerns in real time. In this case, there weren’t any questions raised during the meeting, but we’re always happy to go into as much detail as needed when clients let us know what they’d like clarified. For future visits, we encourage open communication throughout the appointment so we can ensure everything is reviewed and understood before finalizing any filings. – AMT Processing & Services
Excelente calidad y eficiencia
Hola Mini, Muchísimas gracias por tus palabras, de verdad lo apreciamos muchísimo. Nos alegra saber que valoras nuestra calidad y eficiencia—siempre damos lo mejor para ustedes. Amor, ya tú sabes que aquí estamos para ti siempre 😊 cualquier novedad o proceso en el que necesites ayuda, cuenta con nosotros en todo momento. Es un placer trabajar contigo. – AMT Processing & Services
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts